Eric Jones, MD

Specialist
My Specialities: Ophthalmology, Board-certified
My Areas of Focus: Cataract, Cataract Surgery with Premium Intraocular Lenses, Diabetic Retinopathy, Glaucoma, Macular Degeneration
Languages: English, Interpreters available for other languages
Gender: Male
Legacy Health Partners

Patient Rating

4.8 out of 5     250 Ratings     130 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Devers Eye Institute-Memorial Eye Clinic

1040 N.W. 22nd Ave., Suite 168 Building 2, Legacy Good Samaritan Medical Center campus
Portland, OR 97210
503-413-7022

About Me:

Board certified in Ophthalmology, Dr. Jones is Medical Director of the Devers Memorial Eye Clinic at Legacy Good Samaritan. He received his medical degree from State University of New York at Stony Brook followed by an internship at Santa Barbara Cottage Hospital and residency at the University of California, San Diego. He joined Devers in 2004. Dr. Jones' clinical interest is comprehensive ophthalmology including treatment of cataract, glaucoma, diabetic retinopathy and macular degeneration. His surgical specialty is cataract surgery with premium intraocular lenses. Dr. Jones is team ophthalmologist for the Portland Winterhawks hockey team. Away from medicine, he enjoys spending time with family, indoor soccer, golf and travel. Hobbies include: Spending time with my family, Soccer, Golfing, Traveling

Year I Started Practice: 1998
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center, Legacy Meridian Park Medical Center, Legacy Mount Hood Medical Center, Legacy Salmon Creek Medical Center, Legacy Silverton Medical Health

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.8 out of 5     250 Ratings     130 Comments

Jun 19, 2018
Please comment on good or bad experiences related to your visit.
The doctor was obviously smart, but he told me nothing about my condition he acted as though I already knew what was going on. This was a follow up visit for optical PVD. He mentions next time you have a recurrence call, and I said it's constant and hasn't gone away to both him and to the tech. They never addressed what the timeline, pathways of a reoccurrence. Then he casually mentions if it gets bad, I can't even remember if it's lie down or sit up. He gave me nothing to read, didn't suggest any web sites. Didn't explain what the "episodes" are. His examination was definitely more gentle than the resident I first saw who was so rough, and when I told her she was hurting me me and pinching me, she said I just had to deal with it, the doctor was totally gentle. But he seemed bored and uninterested in interacting with me. The tech women both visits were outstanding.

Jun 18, 2018
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Dr. Eric Jones is a excellent physician. I have total confidence in his ability to diagnose and treat any problem(s) I might have with my eyes.

Jun 13, 2018
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Good.

Jun 13, 2018
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This was a second opinion for an eye problem. Much better than the first eye doctor

Jun 11, 2018
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Dr. Jones is very dependable and knowledegable about my conditions. He is well read and most interesting.

Jun 4, 2018
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The only reason that I was not seen within 15 minutes of arrival is because of a new system that had just gone into affect. First day of system use is always hectic but Dr. Jones and his staff are exceptional people to deal with. I am always well taken care of during my visits....

May 30, 2018
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Dr. JOnes and his staff are excellent.

May 30, 2018
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This survey does not really describe Dr. Eric Jones...he did surgery on my eyes and he is EXCELLENT. The questions do not seem to relate to his surgical skills, which are excellent. I have already recommended him to my friends.

May 23, 2018
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He seemed VERY competent. I was very impressed.

May 23, 2018
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Best care.

May 23, 2018
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The visit was pleasant, efficient, and results were explained in detail.

May 22, 2018
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I'm fully satisfiedb

May 22, 2018
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I had an excellent experience with my visit to Dr. Jones. I have great respect for his opinion and would recommend him to anyone needing eye treatment. My visit to Dr. Jones was for a second opinion regarding the necessity of a recommended eye surgery for my current doctor. If I lived in Portland I would see Dr. Jones for all my eye treatment; however, I live in Vancouver and making the drive in heavy traffic isn't something I want to frequently do.

May 16, 2018
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The technician was fantastic... after my chemotherapy I have to come back there. Everything was easy there.

May 15, 2018
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I have no complaints about the service given me.

May 14, 2018
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Exam was thorough. Provider was courteous and professional, but not much personality

May 9, 2018
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Dr. Jones tech was very kind and took a lot of time to make sure he did a very though exam

May 8, 2018
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The eye clinic uses an assistant model so that the first person I saw was an ophthalmology assistant. That let the doctor gather the information (testing) that is necessary for an evaluation without being present. It was all done seamlessly from start to finish. I was very impressed with the assistant even more than the doctor though both were wonderful. My vision is quite complex and the assistant was able to make sure each and every necessary evaluation was done before the doctor asked and more important is that the test were done well.

May 2, 2018
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Prompt and great care.

May 1, 2018
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I found the appointment easy to make and quick. I find the clinic well able to answer my questions and friendly.

Apr 25, 2018
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Was not initially contacted regarding referral from PCP but was easily able to schedule appointment after contacting office. Test was done the same day as my appointment with the physician and the physician contacted me by phone within several days of the tests to discuss the results and needed actions to treat. Overall very good handling of the situation. Special note should be made regarding the pleasant treatment by the various service providers that I interacted with in the process of scheduling and testing.

Apr 18, 2018
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Dr. Jones is an superior surgeon. He is not a people person.

Apr 11, 2018
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I appreciate Dr. Jones for taking great care of my eyes. He's been my ophthalmologist for many years. I trust him to take care of my eyes as I age. Dr. Jones also did my cataract surgeries in [date deleted]. All the technology assistants are wonderful. The entire office is very professional!

Apr 11, 2018
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The furniture in the Devers eye clinic is outdated, cloth fabric, and is in poor condition. It is in serious need of major updating. From the color of the dilation room, chairs, tables and carpets. Everything looks and feels unsanitary and looks like the type of furniture you would see in a free clinic and not what I would expect to see in a reputable, high quality clinic.

Apr 9, 2018
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I was in on time and was seen right away

Apr 4, 2018
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I was referred to the office after i had a sudden, significant loss of vision in my left eye. I was given a clear explanation about what had happened (Branch Retinal Vein Occlusion) and given information on why this happened, prospects for further vision loss and a clear statement about this being a permanent vision loss with no treatment at this time.

Apr 2, 2018
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Dr. Eric Jones us excellent.

Mar 26, 2018
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This visit was a follow up to my visit to the ER. I was pleased to get an appt. in the eye clinic right away. I live in [location deleted]. I was visiting Portland when I fell. My experiences with an urgent care clinic, your ER, and your eye clinic were positive, which was a relief to me since I was here on a visit.

Mar 21, 2018
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I'm very happy I switched my eye doctors, for the 1st time in a very long time, I feel like my vision has a chance for improvement, that dome one is interested in helping. thank you.

Mar 13, 2018
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It was all good... :) Just waiting to be scheduled for cataract surgery

Mar 12, 2018
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very good

Feb 28, 2018
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I am a type 1 diabetic. I see Dr. Jones once a year for an exam for diabetic retinopathy. He is competent and tells me clearly if I am showing any sign of the longterm effects of diabetes.

Feb 28, 2018
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I just say thanks very much to Dr. Jones, a good doctor.

Feb 27, 2018
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I am always satisfied with service and care at this office.

Feb 26, 2018
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Dr. Jones was fantastic.

Feb 26, 2018
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I have been seeing Dr. Jones for more than 15yrs. I have always been pleased with his care and the office staff.

Feb 26, 2018
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Appointment needed rescheduled because I didn't know my eyes would be dialated and had no one to drive me. Next appointment is [date deleted] Everyone at this office was very nice and professional!

Feb 26, 2018
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As usual it was not unnecessarily unpleasant and probably as good as possible.

Feb 26, 2018
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the doctor worked me into his schedule on short notice. I really appreciated that.

Jan 31, 2018
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thanks

Jan 29, 2018
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Dr. Jones is great - some of his technicians need more training.

Jan 29, 2018
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Everyone was very efficient and gave me full information. I like to be told what is being done (this was an eye appointment) and they did that.

Jan 23, 2018
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I felt rushed through the appointment. I didn't feel heard. I didn't feel that the doctor was listening to my concerns or answering my questions thoughtfully. I didn't feel important. he actually asked me which eye was bothering me! Perhaps it's the black eye that's swollen to the size of a navel orange and won't open. He also bumped me in the face twice with his slit lamp while my face was in the chin rest. he stood up and opened the door to leave before I had a chance to ask any questions. My experience was so comically bad that I felt as though I were in a sitcom. or maybe candid camera. I'm still very upset and frustrated.

Jan 17, 2018
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Dr. Jones & staff are wonderful to work with!

Jan 17, 2018
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navigating patient portals, especially keeping track of access website logins and passwords is a hurdle to accessing care and keeping track of records as a non medical professional

Jan 16, 2018
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Excellent doctor excellent service.

Jan 15, 2018
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i have been a long term customer of Devers and my experience has been consistently positive. staff are professional and responsive. thank you.

Jan 10, 2018
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I completed a survey after the initial appointment. This reflects the follow up 30 after.

Jan 10, 2018
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Dr. was very knowledgeable about my condition, and very respectful as well as reassuring in answering my many questions. He took time with me, never making me feel rushed. The clerical staff was exceedingly gracious in working with me around finding a next appointment. My thanks to them all!

Jan 10, 2018
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taken back to Dr early! Very friendly staff.

Jan 10, 2018
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everyone was so helpful and understanding

Jan 9, 2018
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All my visits with this provider have been excellent.

Jan 8, 2018
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Perfectly good visit with Dr. Jones and his assistant

Jan 3, 2018
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My overall experience was good.

Dec 20, 2017
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every visit at this office and with Dr. Jones and staff has always been with a kind, caring, professional manner. I w[Ulf not consider going a`y where else. I have referred many patients to him.

Dec 11, 2017
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Paul did my eye exam. He is exceptional, the best eye exam I have had. Please let him know. Thanks!

Dec 6, 2017
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I just want to thank the staff, from start to end... Amazing

Dec 5, 2017
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when I arrived for my 845am appt at 830; i noticed only one front desk worker. She was checking in patients behind me, while answering the phones. This went on for quite a while. At one point she had 4 people waiting to check in but she was taking back to back phone calls. I'm not sure if a 2nd person was late or if this office is regularly staffed to lightly. I would suggest more staffing in the am hrs.

Dec 4, 2017
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Good experience for previous and current comments.

Dec 4, 2017
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This was a eye exam.

Dec 4, 2017
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It was just a regular check-up, nothing particular stands out one way or the other which is what I would hope to get from every regular check-up.

Dec 4, 2017
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always excellent care from dr. jones and his staff

Dec 4, 2017
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Paul, the technician, listened and responded to my questions and comments. He explained each step of the exam and completed his tasks with professional ease.

Nov 27, 2017
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Prompt, efficient & kind!

Nov 21, 2017
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The assistant and the doctor were very professional, efficient and helpful.

Nov 20, 2017
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I'm not sure I answered a couple of these questions accurately. For example, I DO see this doctor for all health concerns, injuries, etc. related to the eyes, but not for general health. And the visit I rated here was a follow-up to a routine exam, so this visit included tests and immediate results and discussion of those results.

Nov 20, 2017
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Because of a wrong eye lens prescription and missing info on the prescription, I had to revisit the clinic. This error caused me to take extra time off from my work, multiple visits to the eye glass store, phone calls and frustration. How can you make sure what you are giving the patient is complete and accurate? What are you going to do to avoid this error again? As a Legacy employee, I am disappointed with the process and will not go back to this clinic again.

Nov 15, 2017
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my prescription eye drops were about 70 dollars with insurance. That was shocking to me and would have been nice to know before I got to the pharmacy. I appreciated that the office squeezed me in when I called.

Nov 15, 2017
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I didn't see anyone wash their hands or foam inside the room.... so at the least they touched a dirty doorhandle and then touched my eyelids. I appreciated that the tech had a flu shot, but was sorry that the provider had not. All staff were very courteous and professional. Overall a good experience.

Nov 13, 2017
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Dr Jones is very polite person. He understand what he was dong. I really like Dr. Jones very much. I go see Dr Jones every year in November for my diabetes for my eyes.

Nov 8, 2017
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Eric Jones is an okay doctor he just doesn't have any bedside manner he always acts like he doesn't want to talk to you or your feel like you he doesn't want to talk to you I also was not happy with the cataract operation that I had

Nov 7, 2017
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Dr. Jones and the office have been exceptional at dealing with my eye problems. They have been able to get me in for a visit the same day. He fully explains what is happening and what I can expect to happen afterward. I feel very fortunate to have his care available to me.

Nov 6, 2017
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The first wait time was horrendous. I wasted 90 minutes either in the waiting room or patient room. This was a 9am visit. Dr. Jones "diagnosed" me and gave me a prescription ointment. It did not help or cure it. When I revisited, he gave no other help and did not dig deeper for a solution. Rather, he referred me to a out of town private practice for a $1000 uninsured procedure. They failed 6 times to get the prescription sent / refilled correctly (and even sent the wrong medication to the pharmacy). Due their horrible patient care, it took me almost a solid week to get the prescribed medicine after my second visit. Dr. Jones and his staff made me feel like I was an inconvenience, just a number, and not worth their time. I selected another provider at the same facility, and the difference is obvious. Quick care, personal attention, and they listen. Dr Jones should either reduce his number of patience, spend more time and care with each one, or retire.

Nov 6, 2017
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The service is good only the waiting time in the room is quiet long but it's understandable if the Doctor is busy.

Nov 6, 2017
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Technician "Paul" (may not have name correct) was excellent, efficient and yet warm and friendly. Great addition to staff and care.

Nov 6, 2017
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I feel that I was appropriately treated and want this treatment continued.

Nov 6, 2017
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The provider gave quick and direct answers to the questions I asked. I felt that I was as informed as I could be and at no point had any concerns about the process or results. Overall, it was a good experience and the very first time I had an eye exam.

Oct 30, 2017
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Dr. Eric Jones is absolutely wonderful! He saved the day... I'm not the greatest eye patient, and he easily removed a small piece of glass from my eye without any pain or irritation.

Oct 23, 2017
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I really like Dr. Eric Jones and his staff because they explain things before they do anything and give great advice.

Oct 23, 2017
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Dr. Eric Jones is thoughtful, patient and knowledgeable; a great combination. I appreciate his input, and the staff that works with him. Thank you.

Oct 17, 2017
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good experience !

Oct 17, 2017
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Dr. Jones is an ophthalmologist and seems very competent. He is also a bit hurried, but when questioned, willingly takes time to take a second look and explains things carefully and pleasantly. The other person on the team (optometrist?) was also very competent and quite friendly. it was a pleasant and useful visit.

Oct 16, 2017
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Eric Jones has been my eye doctor for 20 years. I am completely confident in his care of me.

Oct 11, 2017
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the optical tech was exceptional. very polite and gave very clear information. I spent more time with the tech than the physician.

Oct 11, 2017
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The usual checkup with Dr Jones

Oct 9, 2017
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My appointment was a pre-op visit for cataracts, therefore I'm unable to say he is the best or worst provider, nor could I recommend him until the success of the surgery.

Oct 9, 2017
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Everyone was friendly, respectful and helpful.

Oct 4, 2017
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Dr Jones explained clearly what I should do to heal my eye and answered all my questions after listening carefully.

Oct 4, 2017
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The only bad experience was trying to get through to someone to schedule an appointment. I kept getting transferred around to 5 different people and finally hung up when I was transferred once again and received a voicemail. Thankfully the 5th person I talked to gave me a direct line to someone if her transfer did not get me to a person to help. When I called that number, the lady was very helpful and explained their phones were on answering service due to a meeting the team was in. I was on the verge of walking to the Dever Eye clinic to make an appointment in person for the urgent eye pain with visual aura. Very frustrating.

Oct 4, 2017
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the field test for my eyes was IMPOSSIBLE, the chair they gave me was constantly slipping BACKWARDS!!!

Oct 2, 2017
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Services provided were the reason for the visit. They were adequate.

Oct 2, 2017
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Very good visit.

Sep 27, 2017
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all good

Sep 26, 2017
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of 5 opthalmologists I questioned, Dr Jones, was the only one to connect trap shooting and retinal tears. Well done!

Sep 26, 2017
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Dr. Jones is an excellent provider. I was recommended to him by a family member (and former Legacy employee). I have recommended him to other people. Thanks

Sep 25, 2017
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Dr. Jones, Eric is a good doctor.

Sep 25, 2017
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Excellent as always

Sep 25, 2017
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entire office made me feel welcome. assistant Paul did a very good job.

Sep 20, 2017
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This eye appointment was very informative. I left the appointment feeling that my eyes had received the best care possible. Dr. Jones answered all of my questions and addressed my concerns. Sincerely

Sep 19, 2017
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the tech Paul who took me into the room and did the initial eval was especially excellent in communication and overall professional manner

Sep 19, 2017
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very satisfied with the service and care

Sep 6, 2017
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my appt time was 11am and the receptionist checked me in at 10:55. I waited until 11:30 and asked for an update only to find they checked me in under the wrong Dr. Jones. They directed me downstairs and I was seen at 11:45. Care was very good after that point. I suggest that because there are two Dr E. Jones that better care is taken to confirm which doctor was to see me. Also if I was checked in with the wrong Dr. Jones wouldn't someone in that practice wonder why I was being seen as a patient? Mistakes happen but it was compounded by some inattention by the medical staff.

Sep 5, 2017
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THIS VISIT WAS FOR A ROUTINE EYE EXAM

Aug 30, 2017
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No bad experiences related to my visit.

Aug 30, 2017
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My appointments with Dr. Jones have been about cataract extraction on both eyes, not about my general health. My experience with Dr. Jones has been limited to the surgery and post-surgery checkups.

Aug 29, 2017
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Dr. Eric Jones is always very professional and takes an interest in his patients.

Aug 29, 2017
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Dr. Jones is very pleasant and thorough .

Aug 28, 2017
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seen in timely fashion. provider had expertise in area of visit

Aug 28, 2017
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This provider checked my eye,but did not tell me what he found.

Aug 23, 2017
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Provided detailed attention and creativity to unusual optical formulation. Very thorough and exacting. She was intent on making appropriate corrections. The result was custom formula for eyeglasses that have proven to be perfect for the special function.

Aug 23, 2017
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Dr Jones was very helpful in taking time to explain choices on a difficult problem i have and called me personally to give more advise.

Aug 23, 2017
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was very good ,they explained everything so I could understand

Aug 16, 2017
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Extremely confident that I am seeing the best qualified doctors after seeing Dr. Rosenbalm two years ago for uveitis and now go to Dever's for my routine exams. Two years ago I had been seeing a long time local doc for nearly six months treating my uveitis and constantly asking if I should go to [location deleted to protect privacy], etc. and I finally changed on my own and feel very fortunate that I was not left with vision damage after that many months of prednisone, etc. I went from one end of the pendulum to beyond the other with the care I received and will be forever grateful!

Aug 16, 2017
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got two pair of eclipse glasses for free = thanks

Aug 14, 2017
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As always, the best possible service and care.

Aug 14, 2017
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These ssurveys always ask about things occuring at 3 month intervals. My optical conditions are chronic with long term consequences. Dr. Jones sees me either every 6 months or 12 months, depending on those tests. Your survey shows no way of categorizing his consideration for conditions like mine. I am not unique.

Aug 14, 2017
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Surgery went very smoothly.

Aug 9, 2017
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Everything was very good.

Aug 9, 2017
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I am entirely happy with Dr. Jones.

Aug 9, 2017
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always great care from dr jones and staff

Aug 9, 2017
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Always pleasant. No complaint.

Aug 9, 2017
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also excellent care from dr jones and his dr jones and his staff

Aug 8, 2017
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Excellent experience. It always is at Good Sam Urgent Care

Aug 2, 2017
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Dr Eric Jones has been my physician for my eyes for years. I can't imagine seeing anyone else but him. He is fabulous.

Aug 1, 2017
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Check-in receptionist came across as bored when I arrived. She was much better by the time I left. Technician who gave the Field Test was excellent. I've been having these tests since the 1970's and don't remember anyone explaining what was happening as well as she did.

Jul 31, 2017
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the receptionist was great, friendly and thorough.

Jul 31, 2017
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As you see, I was completely satisfied.

Jul 26, 2017
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The Dr's assistant (ophthalmic technician?) was extremely professional and friendly. I had an excellent experience with Dr. Eric Jones and the clinic.

Jul 24, 2017
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very pleasant visit

Jul 24, 2017
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The visit was to confirm the date for removing my remaining left cataract, and thus I had neither good nor bad experiences.
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