Kelley Aurand, DO

Primary Care
My Specialities: Family Medicine, Board-certified
My Areas of Focus:
Languages: English, Interpreters available for other languages
Gender: Female
Legacy Health Partners

Patient Rating

5.0 out of 5     118 Ratings     71 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Fisher's Landing

16703 S.E. McGillivray Blvd., Suite 120
Vancouver, WA 98683
360-566-4840

About Me:

Not accepting new patients at this time.

Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center, Legacy Meridian Park Medical Center, Legacy Mount Hood Medical Center, Legacy Salmon Creek Medical Center, Legacy Silverton Medical Health

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

5.0 out of 5     118 Ratings     71 Comments

Jul 3, 2018
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as always your staff treated me with respect and answered all my questions. at no time dit I feel hurried to complete my visit. to the contrary Dr Aurand was gracious and unhurried taking time to discuss and explain my concerns. truly a professional staff.

Jun 29, 2018
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I was beyond impressed with the entire staff of Legacy Medical Clinic. The front office was warm and welcoming, and Dr Aurand spend plenty of time getting to know me and my health concerns. She ordered appropriate tests with a plan of action. This was my first appointment with her, and I know it will not be my last. I'm happy a finally found a PCP that cares!

Jun 15, 2018
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Dr Aurand is extremely nice and helpful. the staff is also nice and respectful. enjoy going there to the office

Jun 12, 2018
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Dr. Aurand is a wonderful doctor!

Jun 12, 2018
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Dr. Aurand always remembers who I am, that I have recently lost my husband and what my problems are. After the doctor discusses my current problems, she always asks me, "now what can I do for you". In other words, she always gives me an opportunity to get all my concerns answered, never in a hurry to get rid of me. Thanks

Jun 12, 2018
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Dr Aurand and staff are always top notch.

Jun 5, 2018
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Dr Aurand spent time explaining each concern I brought to her and offered recommendations to solve them. She lets me decide how and when I want to deal with each concern. She is one of the most respectful and caring physicians I have seen.

May 15, 2018
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Nothing bad to report

Apr 27, 2018
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Received high quality care. Time was taken to listen to the patient and address the highest priorities of concern. Very comfortable relationship with physician.

Apr 17, 2018
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I am so thankful to have Dr. Aurand as my doctor. She is an intent listener and truly cares about her patients overall health. She asks just the right questions to determine what is going on her patients lives and how she can help improve it. Thank you for listening Dr. Aurand!

Apr 17, 2018
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I mostly communicate through the secure Legacy site with my doctor and she responds in a timely manner. I review the site, when I get notification of any lab results or lab requests or any other reasons. The site is easy to use. I even make appointments through the site. I absolutely LOVE my doctor and have recommended many people to her. She IS our family doctor; my daughter, mother-in-law, and I are her patients . My mom was also her patient until she passed away. Dr. Aurand is the most caring, patient, and considered doctor I have ever had.

Apr 13, 2018
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Dr. Aurand is the best! She is always kind, professional and ensures that anything I need answered or addressed is. She involves me in my care and provides valuable information in regards to my health. I also work in health care and have interacted with many providers professionally and personally, I truly believe I hot the personal doctor jackpot with Dr. Aurand.

Apr 3, 2018
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very kind and caring.

Apr 3, 2018
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Dr. Aurand is always very kind and caring. Our appointment schedule (one for my husband and one for myself) were 4 hours apart and she took both of us at the early one. I truly appreciate that. She continually emphasizes that I need to do the lab tests that are recommended, but some of them I don't feel essential. She always understands, but the next appointment she will again point them out to me. She's always kind, caring and very patient. She listens carefully.

Apr 3, 2018
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I appreciate that Dr. Aurand is very caring, and flexible on the scheduling. She's always very accomodating.

Mar 13, 2018
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Dr. Kelley was incredibly personable and professional. Great experience all around when a trip to the doctor is usually less than pleasant. I barely waited, everyone was on time and it was easy to schedule.

Mar 13, 2018
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All good every time

Mar 6, 2018
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Via MyHealth, I requested med refill as well as an appt for annual physical. My Rx requires periodic blood test to check level. I got a call from MD's office to schedule an appt and was told I needed blood work. I thought the call was r/t my request for physical, and expected to have blood work with physical. Actually it was visit to provide results of blood test. Appt time not long enough for physical, plus my list of concerns. This was identified by Medical Asst when she put me in exam room. Dr. Aurand was super and did physical anyway, as well as addressed my problems. She also proactively let me know that because I had specific issues to evaluate, there would be charge for both physical and problem-focused visit. I appreciate that she understands the financial dynamic of healthcare and being upfront about that. She gave me the option to decide to come back later rather than getting blind-sided by 2 bills. I understand that's how it works from a previous experience involving my niece. I think it's kinda crappy, but I needed these issues addressed to get my health back on track. It's difficult to get away from work and Dr. Aurand is popular - meaning booked out far into future. I gladly took advantage of getting my issues addressed, especially since she altered her schedule due to the scheduling mix-up. Dr. Aurand is awesome!! Re: MyHealth - this is the second time I've tried to use the request an appointment function with no luck. The first time was not Dr. Aurand's office, but I can't remember which LMG it was. Maybe this function should be turned off if all LMG offices are not uniformly using it.

Feb 20, 2018
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While the initial reason for my visit was to answer a notice that my last annual check up was in 2016 and was overdue i had the opportunity to make Dr Aurand aware of my wife's recent problems, the investigation, and prescribed treatment to date and the discomfort she is experiencing. Dr Aurand was responsive and scheduled an appointment for the next week to address the problem. I appreciate her concern and the quick response to address what has been a somewhat vexing problem.

Feb 16, 2018
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Great experience. Dr Aurand is very nice. Very professional.

Feb 9, 2018
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This was a visit to establish care. The new provider had already familiarized herself with my chart from my old doctor. She identified that I needed a cortisone injection and she gave it to me at the appointment so I didn't have to come back just for that. I really appreciated that she did that at the visit. I also liked her sense of humor and she understood mine.

Feb 6, 2018
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Keep this dr.!! She's one in a million.

Feb 2, 2018
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Provider we usually see was on vacation & had explained to us that we would see Dr. Aurand to follow up on lab work we had. She did an exceptional job.

Jan 26, 2018
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I appreciate the care I receive for the doctor and the nurse ! It has been the best care at a provider office . I also trust in my team .

Jan 23, 2018
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Dr. Aurand is an amazing doctor who knows her job, has a great personality, awesome sense of humor and shows extreme compassion. Ever interaction I've had with her has never seemed rushed and she listens intently. She makes great recommendations and follows up. Without her help over the years, my health would have suffered greatly. She is the best MD I have ever met at Legacy Health and my entire family utilizes her services! She is also super responsive to questions and requests emailed over the "MyChart" app.

Jan 19, 2018
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My only complaint is with the laboratory. When I got done with my doctor@3:30 PM in the same office I had to wait an extra 15 to 20 minutes because the technician was on break. I understand taking a break but not close to closing time.

Jan 16, 2018
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highly recommend this provider

Jan 8, 2018
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I just want to say that I really appreciate the staff and doctors at this office. My normal primary care doctor is Dr. Musik, however, when I needed to be seen right away, I was offered an appt in 40 min. I was so impressed with Dr. Aurand and the level of care she gave me. Everyone at this office is always so helpful and friendly, which is so nice! I am very fortunate that I have found this office and I will recommend doctors here whenever I can. Thank you

Jan 5, 2018
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my wait time for labs was about 15 min and I was the only one there

Jan 2, 2018
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Dr. Aurand is an excellent doctor who cares about me as a person and a patient.

Dec 19, 2017
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Dr. Aurand and the Legacy office is great. The problem is with the limits on an patient visit by the Medicare definition of a "wellness check".

Dec 12, 2017
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no bad comments

Dec 8, 2017
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I had a good "first" visit experience. I have an annual physical at the end of this month. Let's wait and see how it progresses...

Dec 5, 2017
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my visits are always satisfactory

Nov 21, 2017
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Dr Aurand was excellent. very nice, very knowledgeable. she was also very quick, never left me waiting. i went in for possibly pneumonia. she was very thorough, did the necessary testing and gave me my prescriptions. I was I and out in less than any hour, even with a flu test and an xray. I left actually considering making her my primary care doctor.

Nov 17, 2017
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Dr Aurand has always been helpful and Professional in her assessments and advice and open minded regarding my concerns and her recommendations for treatments and care.

Nov 13, 2017
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Dr Aurand is very caring and compassionate. I appreciate her availability for questions through the website.

Oct 20, 2017
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Very awesome experience with a friendly and helpful staff.

Oct 20, 2017
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love Dr. Aurand and Alicia from Battleground office was great, great shot giver and delightful personality.

Oct 17, 2017
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Thank you for a very good care _____. Legacy Medical Group at Fisher's Lending.

Oct 13, 2017
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10 plus. should get a pay increase.

Oct 10, 2017
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Excellent staff and doctor. I felt listened to with good advise and recommendation for care.

Oct 6, 2017
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I left my other PCP because she didn't listen to me and didn't seem that interested in what I had to say. Dr. Aurand listened to me and was very easy to get along with. She was thorough and explained every test and procedure that I needed and I appreciated that so much. I believe she will be a good PCP for me.

Oct 6, 2017
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Dr. Aurand is the most caring, helpful and knowledgeable doctor there is anywhere. She is super attentive, super interested in my health and well being. You can tell she really truly cares about you. She explains things in depth and explains all options. I hope is can keep her as my doctor for as long as I live.

Oct 3, 2017
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Talked to her a length about stress do to terminal cancer of my daughter-in-law. She listened carefully, offered any help necessary and spent extra time with me. Talking to her was a great help.

Oct 3, 2017
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Dr Aurand is the best provider I have ever had. She is very friendly, respectful, and truly cares for her patients

Oct 3, 2017
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She has been my provider since 2009 and has always taken very good care of me. She made sure I got all of the necessary labs and screenings I needed. My daughter sees another provider at this office and does a fine job making sure her needs are met as well. I am very happy with the care we receive.

Sep 29, 2017
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Kelley was so kind and helpful. She made me feel comforted and heard. In fact, I even made her my new primary care Dr because she was so wonderful. Such a great personality and full of information. Best doctor ever.

Sep 26, 2017
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My entire family has Dr. Aurand as our Primary Care Physician. She is awesome and I can't say enough good things about the care she provides.

Sep 26, 2017
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i called in two weeks ahead to fill a pill med and was told ok, then two weeks later no call to pharm was made and when it was filled they got the wrong pharmacy. very very frustrating

Sep 26, 2017
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I was a little frustrated with her nurse practitioner. she did not follow through with an order for a CT scan and I had to contact the office and my insurance company. I let the Dr. know my needs for my test and she helped me with my needs finding a suitable facility that would be open when I needed to schedule later in day due to my work schedule. the nurse practitioner did not listen to me on the phone conversation because she proceeded to send my authorization somewhere else, thus delaying the test even more.

Sep 22, 2017
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Very well satisfied with care and how treated by staff. All staff attentive to my needs and caring.

Sep 19, 2017
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dr Aurand and staff have always been great, informative and respectful

Sep 19, 2017
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I am very satisfied with my Doctor an would recommend Legacy Health group to family and friends.

Sep 15, 2017
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All good.

Sep 8, 2017
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Dr. Aurand is EASILY a 15 on a 10 scale! Awesome doesn't begin to describe her!

Sep 8, 2017
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Dr. Aurand is the best. I've seen Dr. Koehler also & he is awesome too!

Sep 8, 2017
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Dr Aurand is amazing- warm, knowledgeable, friendly- I felt like a priority to her and I'm very happy she's my doctor.

Sep 5, 2017
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She Was Awesome.

Sep 5, 2017
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I had a great experience. very kind and first rate provider. Thank you

Sep 1, 2017
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Dr Aurand is extraordinary and is very motivating to help you achieve great health. she is compassionate but holds you accountable for taking responsibility for your own health. She is gem personally and professionally!

Sep 1, 2017
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Dr Aurand is the reason I've learned to take better care of both my physical and mental health. She does this with her knowledge but also through example. She is the most knowledgeable doctor I've ever had and I have no doubt that her guidance has made me a healthier , happier person. much gratitude!!

Aug 29, 2017
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Dr.Aurand is by far the best PCP I've ever had. She listens and treats me based on me and my history and no one else.

Aug 29, 2017
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Happy with visit

Aug 18, 2017
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All positive experiences with doctor and staff. I would like to comment that after my pneumonia shot I experienced swelling, redness, heat and pain in my upper arm that lasted about 4 days. I have had other shots with no negative reactions, so was quite surprised at this development.

Aug 15, 2017
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I appreciate being able to visit Dr. Aurand. It is always a pleasure to meet with her. She is very courteous, _____ and willing to answer questions which I may have.

Aug 4, 2017
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it was a very good first experience at this facility and with Dr. Aurand.

Aug 1, 2017
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Dr Aurand is one of the best doctors I have ever been to. she is very thorough and takes time with you. she genuinely cares about her patients and giving them the best care

Jul 28, 2017
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Dr. Kelley Aurand is always prepared and follows my care closely. She is the main reason I commute clear across town and not transfer to the legacy clinic close to my home.

Jul 25, 2017
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I had a great experience this visit and my doctor was very happy with the way I have been taking care of my health.

Jul 25, 2017
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I always have wonderful experiences with Dr. Aurand -she said I a doing great in managing my health care and she sees a big difference.
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