Ross Puterbaugh, NP

Primary Care
My Specialties: Internal Medicine, Board-certified
My Areas of Focus:
Languages: English, Interpreters available for other languages
Gender: Male
Legacy Health Partners

Patient Rating

4.9 out of 5     309 Ratings     147 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Salmon Creek Internal Medicine

2101 N.E. 139th St., Suite 460
Vancouver, WA 98686
360-487-2727

About Me:

My focus is on adult patients providing comprehensive medicine in a holistic manner. My expertise emphasizes disease prevention, health promotion and the management of acute and chronic diseases. I encourage a healthy lifestyle and believe educating patients is important so informed decisions are made to meet desired health outcomes. Prior to becoming a Nurse Practitioner I worked as a Clinical Nurse Leader at the Cincinnati VA Medical Center. Originally from the Midwest, I am excited to make the beautiful Pacific Northwest my new home. Ohio University: Bachelor's of Science in Health - Health Services Administration and Long-Term Health Care AdministrationGerontology Certificate Hobbies include: Traveling, Hiking, Spending time with my family, Music, Fitness, Nutrition

Education:
Bachelor of Science: Ohio University
Master of Science in Nursing: Xavier University
Post-Master: Northern Kentucky University
Year I Started Practice: 2013
Hospitals Served: Legacy Salmon Creek Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.9 out of 5     309 Ratings     147 Comments

Jul 11, 2018
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I had sinus infection. Was able to get seen very quickly.

Jul 11, 2018
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My family and lots of our friends go to this office. We recommend this office to anyone looking for a provider. It's a great comfortable family feel

Jul 5, 2018
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I came to see Ross Puterbaugh for an injury. Doctor and staff were very professional and nice.

Jun 27, 2018
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So appreciate the taller chairs in the waiting room and/or exam room. These are not provided everywhere. I have given this suggestion to the general clinic.

Jun 26, 2018
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Ross and his staff are very capable and considerate. Any questions I have Ross listens to carefully and respond appropriately. I have never had any difficulty getting into see him when I needed to. Overall the front desk personnel are very good with the exception of one clerk Who seems to misunderstand my Questions and on my last visit totally forgot to check me in. Overall this office is a pleasure to deal with.I would highly recommend Ross and his staff.

Jun 25, 2018
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Being that is is an "annual wellness visit" I don't fell enough time is given to have a good conversation about my health over the last year, I get the majority of my care through the VA. The nurse seemed a little hurried and Ross seemed to be also. I question the need for these visits when enough time is not given.

Jun 21, 2018
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It was a very busy day & the PA didn't weight me - she asked me what I weighed at home. Both the asst. & provider seemed rushed.

Jun 21, 2018
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Everything was good.

Jun 20, 2018
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very quick and efficient.

Jun 15, 2018
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great visit, super efficient. if only you didn't need to weigh us...

Jun 15, 2018
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all questions answered. hope he is fight,

Jun 13, 2018
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Receptionist help in scheduling a 6 month appointment on my MyHealth calendar. Bad: would loved to have had a Shingles shot but unavailable due to shortage. necessitates a return.

Jun 5, 2018
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These surveys waste my time and yours. Do you really care or you adding to the cost of medical services.

May 31, 2018
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I don't have anything bad to say the doctor & the receptionist are very excellent in what they do and how they handle their patient. Keep up the good work.

May 29, 2018
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Even though, I was experiencing something I had never had before my doctor helped me thru it and gave me good advise on how to handle it. I very much appreciated his care and help.

May 29, 2018
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I went with a list of questions and concerns and left feeling like I had them addressed. I felt very satisfied.

May 29, 2018
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Ross is the best provider I've had, don't let him get away!

May 24, 2018
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very good experience

May 16, 2018
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was fastest time I've ever had from check in to doctor in the room. excellent experience

May 15, 2018
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all good

May 8, 2018
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Was good

May 3, 2018
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Always a very good experience,helpful and very caring

May 2, 2018
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This visit was a positive experience.

May 1, 2018
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Love the humor of both Dr. Ross Puterbaugh & his nurse - We all need to see MORE of this - Bad enough we have to go to the doc & sometimes get not so good news. Always a joy to see them - Even with bad - news! Good doctor & pleasant.

Apr 30, 2018
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My new prescriptions were quickly sent

Apr 25, 2018
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Ross is a great medical practitioner. he is now my primary care provider. very kind and professional and knowledgeable. my husband and I both like him!

Apr 20, 2018
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A very good experience

Apr 17, 2018
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I was pleased with my visit just not pleased with having this medical problem.

Apr 17, 2018
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excellent

Apr 11, 2018
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This was a 6 month check up, very good experience with provider talking about meds, general health.

Apr 5, 2018
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Everything I was concerned about was covered.

Apr 4, 2018
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[details deleted to protect privacy] However, at the time, she was very pleased and especially liked Amy, the nurse. I answered the questions as I accompanied her to this appointment and know how she felt during and after her appointment.

Apr 2, 2018
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Ross is a gift to us!

Mar 30, 2018
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Kudos to the doc. He seems to be very informative and a caring person. He seems to be really concerned with your health.

Mar 30, 2018
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New to this area, I have been most pleased with all the personnel and services provided by Legacy Medical Group. Thank you!

Mar 29, 2018
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Thank you to Ross and LSC Internal Medicine Clinic for always being professional, taking time, and offering compassion with patients, families and caregivers.

Mar 28, 2018
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First time seeing this Doctor and I'm really happy with how much he seemed to care with what I had to say and had solutions to my questions.

Mar 28, 2018
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I am always plesed with my care when I go to the doctor.

Mar 27, 2018
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Very pleased with the care I receive fro Ross Puterbaugh

Mar 27, 2018
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Dr. Ross was very attentive, and caring into what I had to say about my health and concerns.

Mar 26, 2018
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Ross was a great substitute for not getting to meet with Dr. Dumler.

Mar 26, 2018
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The people in this office....from the time I check in and the time I leave...are professional, friendly and very helpful.

Mar 20, 2018
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I phoned for an appointment because I was ill (provider diagnosed a virus), thankful to be worked in to the schedule, but I misunderstood the time for the appointment, an odd time 4:25. I was five minutes late thinking my apt was for 4:45. The receptionist appeared rather rude when she stated, "You're late; I don't know if they can take you. We don't take patient's if they are later than ??? minutes." Perhaps if she had taken into consideration I am ill and had known I am also a Legacy employees, she would have appeared more considerate and less condescending. (When I met with the provider, he said he was also running late on his appointments and my tardiness was not a problem). Maybe the receptionist was hoping to leave work on time, and my tardiness might delay that, just a thought.

Mar 19, 2018
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This practice was recommended to me by a friend who works in the Legacy heath care system. I'm glad I took her advice. Each visit has been pleasant from door to door, and I'm not quite as anxious about having to make appointments when the need arises. I see the same nurse every time, and he's great at putting me at ease, as is Dr. Puterbaugh. When I first switched to Internal Medicine's office I'd intended to get a female PCP when one opened up, but both of these professionals make it such a painless experience that I no longer feel the need.

Mar 8, 2018
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This was my first visit. I found everyone very pleasant and helpful.

Mar 7, 2018
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I am needing additional care after the visit, that information wasn't explained properly and somewhat left up to me to find answers and they didn't seem to no where to send me.

Mar 1, 2018
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Well done by all at the clinic. Very efficient.

Feb 28, 2018
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Puterbaugh and Eun Jung Yi had me under their care for 3 months without getting me a prescription for an opiod--alternative medication and have not yet provided me with a prescription despite my having had 8 visits with Puterbaugh, Yi, Dominguez and Lyttle. I have directly, by phone or by letter informed them of level 9 pain.

Feb 21, 2018
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The level of care was excellent

Feb 15, 2018
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I was very pleased and satisfied with the advice I was given as well as the follow up

Feb 8, 2018
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first time visit very professional Dr very pleased with Dr Ross

Feb 7, 2018
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Everything is good; my visits are always well handled both by doctor/staff and I am completely satisfied with answers/help received.

Feb 2, 2018
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the clerks at the office seem more personable this visit.

Feb 1, 2018
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He answered my questions and ordered the lab work we agreed upon. Test results were good. i'm a happy patient and prefer Ross as my "provider"

Jan 31, 2018
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[comment deleted to protect privacy] I have been very disappointed with Ross Putterbaugh as [name deleted] provider. He often misses crucial deadlines relative to important lab tests, doesn't review [name deleted] medical records from others providers and it is I who has to direct Ross in managing my brothers care. It appears as though Ross Putterbaugh has given up on [name deleted] either because he doesn't know what else to do to help [name deleted] or because he just doesn't care about [name deleted] [comment deleted to protect privacy]. I wish Ross would show care and compassion for my brother rather than appearing like [name deleted] is a burden and a hardship. I appreciate his assistants, they are amazing but for Ross Putterbaugh, I am less than impressed and quite frankly, wish my brother had a more compassionate medical provider.

Jan 31, 2018
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Ross Puterbaugh is a caring doctor that makes me feel like he is truly interested in my concerns and listens closely to what I have to say. I would recommend him to anyone. He makes sure you are guided in the right direction for any specialist care you may need.

Jan 31, 2018
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All my experiences with Ross and his staff have been very positive and I would tell anyone about seeing Ross & staff.

Jan 31, 2018
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Ross is a great listener and respect for his patient.

Jan 30, 2018
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All good experiences. He also gave me five key recommended numbers by the AHA for a healthy cardio system.

Jan 30, 2018
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There seemed to be some confusion regarding the exact time of my appointment. As a result, I am now recording all of my calls.

Jan 29, 2018
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Ross is always on top of my health issues and history. Very professional. And he readily answers all questions and concerns.

Jan 18, 2018
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It was good. Thank you.

Jan 17, 2018
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I value the care I receive from Ross Puterbaugh and his assistant Tim.

Jan 16, 2018
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I was there to hopefully get a throats culture because I had a bad sore throats for several days including a swollen tonsil and white spots in my throat! He would not do a strep screen because he said all I had was a virus. I did not have a fever is why he wouldn't do it. I was not happy. I would not even had bothered to come in if they refused to do a quick culture! what a waste of my time and time taken away from other patients! I wanted to just come in for a quick strep culture but no one would do it without seeing a doctor first. then the nurse practitioner refused to do it!!!!

Jan 10, 2018
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Helpful with my medical issue. I am very satisfied with the medical treatment I receive from my provider.

Jan 9, 2018
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Very efficient and compassionate care.

Jan 9, 2018
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I am pleased with the care that I have been receiving.

Jan 8, 2018
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True caring and excellent service - couldn't ask for better

Jan 8, 2018
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Ross is great, his nurse is great, always.

Jan 8, 2018
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Ross represents your clinic well.

Jan 4, 2018
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long term care and appts. are regular and due diligence for issues are consistent and knowledgeable. Excellent!

Jan 3, 2018
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It was my 6 month check-up.Ross and Tim are very caring and thorough concerning my health. We e-mail a lot which is very helpful and response is always very good.

Jan 2, 2018
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I am new to the practice for I've just moved into the area from out of state and am totally satisfied with everything from start to end.

Dec 21, 2017
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Very pleased with the care I receive

Dec 20, 2017
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Ross was very reassuring and caring. His MA, Tim, is also helpful and caring.

Dec 15, 2017
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I always appreciate how this office gets me an appointment even when my doctor is not available

Dec 12, 2017
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Receptionists, MA, medical staff -- everyone was very thoughtful, professional, caring and kind. Thank you.

Dec 12, 2017
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The PA visit was expedient, informative and very helpful.

Dec 5, 2017
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I have always been treated very well by Ross Puterbaugh and his team.

Dec 4, 2017
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I would like to say "thank you" so much, for the care I have received at Legacy Emmual Salmon Creek! I received great care from the doctors nurses etc. Again thank you keep up the great patient care

Nov 30, 2017
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Dr. Puterbaugh listened to what I had to say and helped with his answers - He also did not crab at me for gaining 20 pounds. I'd had a hard year & I appreciated that.

Nov 28, 2017
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good visit

Nov 28, 2017
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Ross had good rapport with me despite that I am more than twice his age. Further I ave a very serious health condition which is rapidly deteriorating and there is nothing he (nor any other providers in vancouver or portland) can do to help me. I have a dr. in LA where I must go for help. But Ross seems to have accepted this and is providing support care that he can reasonably give. He's good.

Nov 27, 2017
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Ross is one of the best providers I've had in my [age deleted] years!

Nov 22, 2017
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I was in for a followup on a sprained ankle and I receive further instructions on care and rehab. As usual, all personnel from front desk to exit were courteous and respectful to my concerns.

Nov 22, 2017
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my visit was extremely pleasant. Couldn't have been better. I am very pleased with my health providers.

Nov 21, 2017
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I have no negative comments. Ross Puterbaugh has provided me with excellent care.

Nov 20, 2017
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I saw this doctor because my doc was booked up. I had chest congestion, fever, coughing & this doctor said it was allergies, well I was still sick for another week and a lot worse. Finally got to see my primary doctor & he said I had Bronchitis really bad and they should of given me an antibiotic, which they didn't and I got so much worse. I was not happy with Dr. Peterbaugh to say the least

Nov 17, 2017
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I was highly impressed w/Dr. Puterbaugh's diagnosis of what my medical problem was during my last visit. He was very accurate and my medical problem seems to be cleared up _____ per his instructions. Great job!!

Nov 17, 2017
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I felt lucky and relieved to get in to see someone that day as I was dealing with a blood pressure issue. Left reassured and on new medication. Follow up with my primary was schedule.

Nov 15, 2017
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I stood in line for a time to get checked in, maybe 5 min. It was because a person was being very difficult with a receptionist. That meant only one receptionist was checking people in. I understood and was empathetic. Nevertheless I felt somewhat "processed" when there was not a "sorry for your wait, sometimes we must deal with issues" type comment. I do not consider myself a sensitive person, but my reaction was that my check-in was impersonal.

Nov 15, 2017
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Provider showed patience and understanding and made a referral for a test which was due that I had forgotten was due.

Nov 14, 2017
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my medical provider was very helpful and respectful.

Nov 14, 2017
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Nothing negative. All good.

Nov 10, 2017
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When they become necessary, I look forward to my visits with this Mr.Puterbaugh. He is focused and very thorough.

Nov 8, 2017
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This was a first visit for me with Legacy. The doctor was fantastic and I will return to see him again. my only negative feedback is that the seating area smells like cigarette smoke and unshowered old people. I'm not trying to be a jerk but it was immediately noticeable when I entered the office. My two little kids even said something about it being "stinky" in there. Otherwise i was very happy with my visit.

Nov 3, 2017
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friendly staff comfortable facility efficient

Oct 31, 2017
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DR PUTERBAUGH ALWAYSANSWERS QUESTIONS AND CONCERNS REGARDING OUR [age deleted] YEAR MOTHER WHICH IS VERY MUCH APPRECIATED.

Oct 27, 2017
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always a good visit...friendly and professional

Oct 26, 2017
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GREAT SERVICE BY ROSS AND STAFF. I HAVE A HEARING LOSS AND THEY ALL WORK WITH AND SPEAKING SO I CAN HEAR. NICE PEOPLE GOOD CARE.

Oct 24, 2017
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I was able to get the help I needed for my medical concerns. The parking, room access, wait time, physician attention and receptionist service was top notch. There were no irritations or complaints. Thank you for your team service.

Oct 24, 2017
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very good,my doctor always checkes out everything that i should need.

Oct 23, 2017
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Ross is an excellent provider, the staff are always prompt and friendly as well as accommodating. Very satisfied with this medical office so far

Oct 20, 2017
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Usual positive experience with every aspect of the visit

Oct 20, 2017
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It was a great experience!

Oct 16, 2017
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I had a reaction to the flu shot given in the noffice Unable to explain to me why having lots of pain in opposite arm Both arms were hurting the same but eventually the shot arm got better but the opposite arm did not. I feel it was a reaction to the flu shot and should be reported as an adverse action to the data base. Hopefully the office will do that.

Oct 12, 2017
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am in legacy hospital seems like the provider should have been able to make a H visit also am going to rehab for a short visit only 18 miles away Dr won't visit?

Oct 12, 2017
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It was a very good experience. Felt very comfortable with the provider. Very knowledgeable and service was excellent. 100% visit!

Oct 11, 2017
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Office staff always seem cheerful and friendly, eager to help. That tells me they are treated right by their supervisory staff.

Oct 6, 2017
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Compared to previous clinics that I've been with, this one went further to make me feel heard and participatory in the process. Ross Puterbaugh was very kind and took time to discuss my health history to get an understanding of what may need to happen next. Very refreshing!

Oct 6, 2017
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wonderful Dr and nurse. No waiting. All procedures were done quickly. I was never left waiting in the room.

Oct 6, 2017
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No problems

Oct 4, 2017
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I had to ask "what next" to continue to determine my problem. I felt my concern "may" have not been taken as seriously as I felt it should be. Of course, that may be because I am hurting and nothing looks wrong.

Oct 3, 2017
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this was a simple appointment to get some ear wax removed. Many of the questions in the survey do not apply.

Oct 3, 2017
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excellent service

Oct 3, 2017
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Yesterday was my first visit with Ross as my new PCP ...I am very pleasantly impressed with Ross ...his positive, bright and confident bedside manner helped me move forward with a few medical decisions that I would not have made ...though young in appearance, he certainly is well-seasoned in the medical world and obviously loves being a doctor helping others ...I certainly hope that he is available to be my permanent doctor for many years to come ..

Oct 2, 2017
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love having all the results/visit summaries online!

Sep 29, 2017
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All good.

Sep 29, 2017
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Good job

Sep 27, 2017
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satisfied with visit outcome

Sep 27, 2017
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VERY GOOD PEOPLE AND SERVICES

Sep 25, 2017
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Good experience, everyone was professional

Sep 25, 2017
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It was a quick, but very good visit my current need.

Sep 22, 2017
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It was a good experience

Sep 21, 2017
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The visit was a good experience and my questions were answered completly

Sep 20, 2017
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Ross is an amazing PA. He had read my chart, which is rather large, and knew of my previous issues even though I was only seeing him for a small rash. I would see him again any day. Thanks!

Sep 19, 2017
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Visit was to explore reducing level of medication because of effects of intermittent very slow heart rate. Medication was reduced by half which gave positive results. Adjusted level continues.

Sep 18, 2017
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Somewhat hard to answer these questions when this was my first visit to the office. I enjoyed meeting Ross for the first time. He answered all my questions and treated me with respect.

Sep 15, 2017
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I am always happy with my care.

Sep 15, 2017
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Including my unexpected hospital stay, all were very helpful and courteous.

Sep 15, 2017
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Concerns addressed very well.

Sep 13, 2017
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The medical provider did a professional evaluation and ordered the necessary medication for my ailment. Was pleased with the manner he did his work.

Sep 12, 2017
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It was excellent care in the doctors office. In & out in 20 minutes. The only problem was at the lab & xray departments. I waited 30 min. and never was called to register but a lab technician took me in and drew my blood anyway. Then I waited about another 30 plus minutes for the x-ray technician to call me. I finally walked out from a 4:00 appt. at 5:35. Not acceptable to me and is consistanant every time I visit this lab. The receptionist stood & talked to another employee while others were waiting to be registered.

Sep 11, 2017
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Ross is a fantastic nurse practitioner! People are lucky to have him as their provider. I would highly recommend him to others.

Aug 31, 2017
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I came to legacy after another dr office was so bad. they were the worst provider I have ever had. Legacy internal medicine is a very awesome place, I feel confident in my medical care team! I have not felt this good about a Dr office in the last 5 years. I communicate through the patient portal and I always get a same day answer. Everyone is so respectful and courteous. my disability makes communication hard, but they handle it with such grace. I have already told many of my friends about this office!

Aug 30, 2017
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I did not have to wait a long time and I believe I got good care.

Aug 30, 2017
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Keep up the good work

Aug 29, 2017
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during this or any other visit, the PA did not check my legs nor feet, despite diagnosis of diabetes and my comment about a large toe with blackened nail.He also never listened to my heart nor lungs or in any way or in any way checked me physically.

Aug 29, 2017
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Ross was very attentive to my concerns, offered helpful suggestions, and did a great job.

Aug 23, 2017
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Overall good experience.

Aug 17, 2017
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Ross and Tim both i am very grateful to have them,i am most satisfied with my medical care

Aug 17, 2017
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I am very impressed with this group. Tim, Ross Puterbaugh's MA, is great! He ALWAYS follows up and follows through.

Aug 17, 2017
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My experience with my provider and Legacy i'm very glad to be a patient. I had a different problem within my body and Ross made all the tests available to me before i left the hospital. A brain Mri was scheduled and by the time i got home they called with the results,which were very comforting to know there was no problem with my brain and the blood work came back the next day.My health care is well taken care of and all are most caring.

Aug 16, 2017
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This was my first visit with Ross as my former Primary Care Provider has retired. I really like him so far...

Aug 15, 2017
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The last time I had blood work done, I did not receive a copy of the results.

Aug 15, 2017
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why are you still asking the Ebola questions every time a patient comes in. that wave has passed.

Aug 15, 2017
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Overall excellent care.
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