Our commitment to quality and patient safety
At Legacy Health, our business is healing the sick, treating the injured and trying to help everyone else stay healthy. We think we do an excellent job of it all - providing the finest in medical care. But don't just take our word for it.
Just as you would for many other goods or services, you should shop around. This section of our website allows you to compare Legacy with other hospitals in ways that are objective and measurable. It shows how Legacy cares for patients with certain medical conditions and the steps we are taking to ensure patient safety and satisfaction.
We encourage you to use this information to evaluate the care we provide and help you, your family and your friends make the best decision about hospital care. We're confident that Legacy stacks up well against local and national hospitals.
What are you looking for today?
Quality information is complicated and frequently is written in hospital-speak. To help simplify your search, we've structured our website with lots of cross links, so you can start anywhere based on your interests and find out what you want to know.
Legacy's performance
See how Legacy and its hospitals rate:
- Specific data about how Legacy rates against other hospitals on nationally recognized clinical and safety measures
- Medication Reconciliation - Legacy's process to reconcile our patients' medications in compliance with the Joint Commission's National Patient Safety Goal #8
- Other Legacy initiatives to improve quality and patient safety
Why quality is important
If you're unfamiliar with quality data, these links should help:
If you have a concern
If you have any concerns about patient care and/or safety in any of Legacy's hospitals, we encourage you to contact the Legacy's management by using our Contact Us form.
If the concerns cannot be resolved through the hospital, you may also contact the Joint Commission at:
Email: complaint@jointcommission.org
Fax: Office of Quality Monitoring, 630-792-5636
Postal Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd
Oakbrook Terrace, IL 60181
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