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Test Ordering & Billing

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Test Ordering

We have designed test requisition forms to make submitting specimens to a Legacy Laboratory easier and faster. You can use the requisition forms to submit cultures, Pap smears, tissue, blood or urine specimens. Your requisitions come pre-printed with your client number, clinic name and address and physician name(s). When completing a requisition, please make sure the ordering physician name is circled. For your convenience, we can preprint commonly ordered tests, panels or combinations of tests unique to your office on the requisition.

Each requisition form has codes unique to your office and physicians. Please use only original requisition forms (photocopies are not acceptable). Return the top copy with the specimen(s) and keep the physician copy for your records.

Completing the Test Requisition Form

Please see the sample test requisition for an example of the requisition form. See sample billing requisitions for specific examples of how to complete the requisition form to have us bill your office, patient, Medicare/Medicaid or other insurance. See also the April 2010 NCD Coding Policy Manual and Change Report.

Test Requisition Required Information
Three patient identifiers are required on the requisition.

  • Full Legal Name (required)
  • Date of Birth (required)
  • Social Security Number
  • Patient Address 

Please Note:  Two patient identifiers are required on the specimen labels. See Specimen Labeling.

Patient Confidentiality
To keep a patient's idenity confidential, you may use an internal patient identifier instead of the patient's name. Our system can accommodate up to 25 characters. This identifier will appear on the report instead of the patient's name. Direct Client bill is the only payment option available in this situation.

STAT Specimen Information
Results for most routine testing are available within 24 hours.  Please refer to the Test Table for additional information by test name.

A STAT request indicates a potentially life-threatening situation.  Please refer to the Test Table for those tests available on a STAT basis.  These tests are marked with an asterisk (*) to the left of the test name.  STAT requests, for tests not marked with an asterisk will be referred to the testing department or a pathologist for consultation.  Please contact Client Services at 503-413-1234. 

To order a STAT test, please indicate STAT on the requisition.  A STAT box is provided on the Legacy requisitions.  Place a STAT sticker on the sample tube and the sample bag.  Contact Courier Dispatch, 503-413-5200, for specimen transportation instructions.

STAT results are available, for most tests designated as a STAT test, within one hour of receipt by the testing laboratory.  Due to variable transport times, depending on the ordering location, total turnaround time may vary.  For offices with a fax number on file, STAT results will be faxed automatically to that number.  After hours, STAT results will also be communicated directly to the ordering physician.  Otherwise, the results will be communicated per your instructions on the requisition.  Please provide a telephone or pager number, including area code.

Results may also be viewed in LINKPlus, PowerChart or EChart.  STAT labels are available through Supply Distribution at 503-413-5086.

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Panels/Reflex Policy
The components to our most commonly ordered diagnostic and prenatal panels, as well as our Reflex Testing Policy, are noted on the back of the requisition.

Specimen Requirement Codes
As a quick reference, we have printed specimen requirements next to the test names on the requisition. A key to the codes can be found on the requisition above the individual test section.

Additional Tests
This area is provided for ordering tests not listed on the test requisition and can be customized to fit your ordering needs.

Duplicate Reports
To request that a copy of a report be sent to another physician, simply indicate the physician's full name and address in the "duplicate report to" space provided on the requisition. The second physician's name will print in the "copies to" space on your report. This notifies you that the second physician received a copy. The second physician's copy will have the ordering physician's name indicated in the "provider" space on the report.

Reordering Requisitions
Notify our printing representative at 503-413-5046 of changes to your unique office or physician information so we can keep your forms up to date. A reorder reminder, printed on hot pink paper, will be found in your requisitions. You may return the reminder with your courier or call 503-413-5046 to reorder requisitions.

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Submitting Orders with Multiple Storage Requirements

A patient's order may include tests with different specimen storage requirements.  For efficient billing and tracking, submitting orders on a single requisition number is optimal.  The following procedure will help the laboratory receive the specimens ordered on a single requisition number, but split across different storage requirements.  All bags/packages associated with an order should be sent to the laboratory at the same time.

  • On the requisition, indicate the ordered tests.
  • Make a copy of the requisition for each additional temperature.

Note:  All patient and testing information may not transfer legibly through all copies of a multi-copy form.  Please send a photocopy of the original requisition with each specimen bag.

  • Mark the original and associated copies to indicate the number of packages and the storage temperature.

Example 1:  An order for a Protime (Room Temperature storage) and a UA (Refrigerated) would need two bags.  Mark the original 1 of 2 Room Temperature.  Mark the copy 2 of 2 Refrigerated.  See Example 1a and 1b on how to prepare the forms.

If the order requires three different storage temperatures, the original and two copies would be marked 1 of 3 Room Temperature, 2 of 3 Frozen.

  • Cross off the tests on each requisition that are notbeing sent in the associated specimen bag.  For Example 1 above, the original requisition sent with the Room Temperature sample would show a Protime and a UA w/C&S if indicated.  Copy 1 sent with the Refrigerated sample would show a Protime and a UA w/C&S if indicated.

For requisitions call 503-413-5046.

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Last updated: July 14, 2010

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