For patients and visitors at Legacy Mount Hood
We want your stay with us - or your visit - to be as pleasant and comfortable as possible. If you have further questions please call 503-674-1122.
The information below is specific to Legacy Mount Hood. Here's more information that applies to all Legacy hospitals.
CarePages are free, personalized web pages to help Legacy patients and their loved ones keep in touch before, during, or after hospitalization. Post messages, updates, and pictures, and receive responses from those who can't be with you. To get started, visit the CarePages website.
Bank machines: A US Bank cash machine is located on the basement level next to the cafeteria.
The Gift Shop is located in the main hospital lobby. Open Monday through Friday, 9 a.m. to 8 p.m.; Saturday and Sunday, 10 a.m. to 2 p.m.
Healing garden is located adjacent ot the hospital's main entry and provides a peaceful environment for patients and visitors.
Lost and found items can be requested by calling 503-413-7911.
Interpreter services: The hospital has access to interpreters for a number of foreign languages. Your nurse will be happy to provide more information this free service.
Mail, flowers and balloons will be delivered to the patient's room or forwarded to a home address if the patient has been discharged. (Some exceptions in critical care areas.) Because many patients are allergic to latex balloons, please don't bring them to the hospital.
Newspapers are available in the front lobby and outside the main entrance.
Notary services are available to patients free of charge upon availability. Ask your nurse for more information.
Wireless Internet service is available in specific areas of the hospital; please ask your nurse.
All patients receive nutritionally balanced meals, including those with special dietary needs.
Breakfast, 7:30 to 8:30 a.m.
Lunch, noon to 1:00 p.m.
Dinner, 5 to 6:30 p.m.
The Garden Terrace Cafe is located on the lower level of the hospital and offers a sandwich bar, salad bar, hot entrees and more. Open daily 7 a.m. to 6:30 p.m.
A coffee cart is located in the first floor lobby, just outside the Family Birth Center.
Vending machines are available in the cafeteria and in the emergency department waiting room.
Please see this page of information about lodging for patients and families.
Free parking is available on the Legacy Mount Hood campus. See a campus map.
Security escorts are available around the clock to escort you to your car in hospital parking lots. Call extension "0" from inside the hospital or 503-692-2222 and we'll be happy to assist you.
Bus schedules are available in the hospital lobby, by calling TriMet at 503-238-7433 or by consulting the TriMet website
Electrical equipment - Due to government safety codes, the only items you may use in patient rooms are battery-operated shavers, radios, clocks and laptop computers. Please leave all other electrical equipment at home.
Tobacco-free policy - Legacy Health is now entirely tobacco-free. (If you're trying to quit, we can help!)
The Spiritual Care Program at Legacy Mount Hood addresses your spiritual needs by offering caring visitation, non-judgmental listening, referral to your clergy person or the hospital chaplain, contacting friends and family, and prayer and Eucharist ministry (where requested). The chaplain can be reached at 503-674-1263 and is available Monday-Friday, 8 am - 4:30 pm. For after-hours requests, dial "0" to contact the hospital operator.
Your pastor, rabbi, priest or other faith representative is also welcome to visit during your hospital stay.
Our clinical ethics program can help you with difficult medical decisions. To speak with someone in the program, ask your nurse or call '0' from any hospital phone and ask for the ethics representative.
Visiting hours are generally between 11 a.m. and 9 p.m., but can vary according to patient needs. Please keep in mind:
- Patients need care. Mornings and early afternoons are busy times for patients, doctors and nurses. Treatments, personal care and consultations usually happen between 7:00 am - 3:00 pm.
- Patients need rest. Please keep visits brief and limit the number of visitors. On the day of surgery, check with the nursing staff before entering a patient's room. If you'd like to call a patient's room phone, please do it before 9:00 pm.
- Patients need privacy. You may be asked to leave briefly during procedures, treatments, or other care activities.