The elements of diversity
We recognize that diversity means something different to everyone. To us, diversity has three elements:
- Our workforce represents the growing diversity of the communities we serve, and of our world.
- We create a welcoming and inclusive environment for our employees, patients and visitors and we embrace our differences and similarities.
- Our patients receive the same level of care and access to services, regardless and irrespective of age, race, ethnicity, lifestyle, gender, religion, sexual orientation, education, disability, socioeconomic background or any other attribute.
- We deliver care in a way that is sensitive to and respectful of the cultural background of our patients and employees.
- We recognize that social injustice and health inequities exist in our communities, and we work toward improving access to quality health care for everyone.
Diversity Advisory Council (DAC)
Our vision is to ensure that the importance of diversity at Legacy is not just a verbal commitment but a reality. To realize this vision, Legacy has established a Diversity Advisory Council (DAC), a team comprised of 26 members representing a diverse cross section of leaders and employees from key operations and programs across the system. The purpose of the DAC is to guide the direction and focus the efforts in the areas of diversity, inclusion and cultural competency, as we work to make diversity a part of Legacy's culture.
Diversity in action
Our Diversity Framework sets goals in these key areas:
Strengthen our workforce diversity
Our people are our greatest asset. We live in an increasingly diverse world and we want to engage our employees to build and sustain a culture that is welcoming, respectful and inclusive of all people. Our efforts toward this goal include recruitment activities; the formation of Employee Resource Groups; and publication of a Diversity Calendar.
Increase diversity and cultural competency of our leaders
Leaders must posses the ability to strive toward an environment that fosters diversity and cultural competence. Our work here is in improving the diversity in our leadership levels, and to increase the cultural competence of our leaders through training and community engagement.
Engage our diverse communities
Legacy is serious about its commitment to the community and is a dedicated community partner. We want to actively build strong partnerships with our community partners, and to authentically engage the communities we serve through community needs assessment; supplier, vendor, procurement and contracting programs; community outreach; employee volunteerism; and community donations.
Deliver culturally competent patient care
Cultural competency is the ability to interact successfully with people from various ethnic and/or cultural groups. Cultural health beliefs and language barriers can have a profound impact on the provision of health care. Understanding someone's cultural background helps in creating an individual and comprehensive plan of care for the patient. Our efforts towards this goal include interpreter services; physical access evaluation; health literacy; and surveying patient satisfaction with our cultural competency.
Our care for patients
Legacy's Statement of Patient Rights and Responsibilities documents the fact that our patients have the right to receive care "based on medical need, without regard to race, color, creed, national origin, sexual orientation or the nature of the source of payment for care." We have a strong commitment to health care for the uninsured.
All Legacy staff are expected to provide considerate and respectful care, meeting the cultural, spiritual, emotional, lifestyle, and personal dignity needs of individual patients and their families. We believe that our patients have the right to be informed in a manner and format tailored to the patient's age, language, and ability to understand. To this end, we provide free translation services in nearly 100 different languages as well as TTY phone systems in our facilities. Legacy facilitates the use of communication devices brought in or requested by patients throughout the system and allows both companion and guide dogs in the environment once specific criteria are met.
Our recruitment efforts
We proactively recruit from career fairs, community events, and innovative pipeline programs and partnerships that focus on minorities, women and people with disabilities. We believe that a balanced portfolio of employees will benefit our organization by providing diverse ideas and ways of thinking.
Our work in the community
Legacy is proud of its active and generous community involvement, supporting of a variety of groups dedicated to diversity and leading efforts to better health for the diverse communities we serve:
We also support various youth and senior programs through employee volunteerism, donation of office space, and funding for staff and equipment.
Our work with vendors
Legacy seeks to expand its relationships with minority-owned businesses, and we welcome innovative ideas and programs that provide us with the opportunity to do so. We're proud to have been recognized by the National Association of Minority Contractors as the private organization that provided the most exceptional support to Oregon minority contractors in 2009.
Affirmative Action Statement
Legacy Health is dedicated to developing and maintaining a diverse workforce that understands and meets the needs our diverse patient population. An Affirmative Action officer is employed to coordinate efforts to comply with the federal and state regulations governing Equal Opportunity. All decisions made by Legacy Health System regarding employment, including transfers, promotions, demotions, compensation, benefits, and training are made without regard to race, color, gender, religion, national origin, marital status, age (except as the law allows), sexual orientation, disability, veteran's status, or any other basis covered by local, state or federal law.health