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Exchange token for prescribing controlled substances by end of October

September 2017

The RSA token used for electronically prescribing controlled substances (EPCS) expires on Tuesday, Oct. 31, 2017, and needs to be exchanged before then.

If you’ve used your token in the past three months, Legacy will automatically send you a new token.

If you haven’t used your token in the past three months, complete a new IS Change Request for a replacement token. Visit the IS Change Request page on MyLegacy, select “Submit a change request” in the box on the right side of the page, and complete the form, choosing the request option and request items selected below:

Distribution plans for providers

  • LMG and Randall Children’s providers: new tokens sent to clinic managers for distribution
  • LIMS providers: new tokens sent to site medical directors for distribution
  • Legacy–GoHealth providers: new tokens distributed at a staff meeting or by Christian Molstrom, M.D.
  • Other medical staff: new tokens mailed to your practice location or delivered by the Physician Outreach team

Features and updates for new tokens

The new RSA tokens will have a 30-second refresh cycle, instead of the previous 60-second refresh. The passcode is also easier to read with streamlined font.

Once you have the new token you’ll need to set it up by resetting your four-digit PIN. A tip sheet on how to do this will accompany your new token. The EHR clinical experts (ECEs) are also happy to help with RSA token set up and EPCS in general. For ECE help, email Gerrie Johnson, R.N. 

For questions please email Kelley Aurand, D.O. or call the IS Service Desk at 503-415-5888.


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