“What is Legacy’s strategic plan?”
That’s the question I am most often asked when I meet with you.
With the rapid pace of health care change, Legacy’s leaders know we must have a vision to help us navigate those predictably turbulent waters. Legacy's goal is to develop a fully integrated delivery system across the continuum of care. To accomplish this, we identified eight areas of strategic focus for the organization:
Deliver superior safety and clinical quality outcomes
Strengthen community partnerships and advocacy
Focus leadership, structure and culture on performance excellence
Expand presence in new and existing geographies
Enhance patient experience
Create innovative, accessible, high-value delivery models
Align physician relationships
Build and maintain clinically exceptional programs and service
Elsewhere in this issue, you’ll read more about one of these key areas, creating innovative, accessible, high-value delivery models. Over the next several months, we’ll share information with you about each of the additional areas of strategic focus.
I would imagine, as you look over the list above, that one of your questions is, "What does this mean for me?" That answer is clear and unmistakable. Legacy's strategic priorities are in response to broad changes in health care that will affect us all. We will be asked to balance three challenges—improving the patient experience while increasing quality and lowering cost.
That’s a tall order, and the only way to achieve this is through a strong partnership between Legacy and our physicians—now and in the future. I’ve talked about some of the key elements of a successful relationship between physicians and Legacy in past eDocTalk messages to you. That includes our focus on aligning physician relationships, effective communication and a focus on our patients and their experience of care.
We are continuing to look at partnerships and structures that will benefit both Legacy and its physicians, but I need your ongoing input and active involvement. If you have particular interest in any of the eight strategic areas of focus discussed above, please let me know.
As always, please feel free to email or call me with questions, concerns or ideas.