Gay Wong, FNP-BC

Primary Care
My Specialities: Family Medicine,
My Areas of Focus:
Languages:
Gender: Female

Patient Rating

4.9 out of 5     77 Ratings     47 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Woodburn Health Center

1475 Mt. Hood Avenue
Woodburn, Oregon 97071
971-983-5200
Education:
Bachelors of Science in Nursing: University of Portland, Portland, Oregon
Family Nurse Practitioner: Washington State University, Vancouver, Washington
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center, Legacy Meridian Park Medical Center, Legacy Mount Hood Medical Center, Legacy Salmon Creek Medical Center, Legacy Silverton Medical Health

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.9 out of 5     77 Ratings     47 Comments

May 29, 2018
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I always feel I get excellent service from Gay Wong. She takes the time to make me feel comfortable about my questions concerning my health. I am completely satisfied with her and you should be too.

May 16, 2018
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great as always.

May 8, 2018
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love this office and their caregivers. I'm always treated with respect and believe I receive the best care. If Gay Wong can't figure it out she sends you to someone that can. She is very professional. The only problem I have with office is their call center. Takes forever for calls to be answered. I have waited as long as 20 minutes maybe longer for the phone to be answered. The operators are very good at their job once the call is answered, polite and treat you with respect, I'm sure the long wait to answer the phones is not their fault.

Apr 30, 2018
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Dr. Wong is great!

Apr 17, 2018
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I have had dizziness for the last two years. my provider has recommended and completed many test with specialists. We can not find the cause. we decided I should see a. psysiotherapist that specializes in vestibular rehabilitation. I am looking forward to starting this program. Gay Wong is a excellent health care provider.

Apr 4, 2018
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My recent experience with my provider was great. I was a new patient and my provider didn't have all of my medical history since i had not been there in many years. She still did an amazing job making sure she made notes of all of my concerns, she also requested for me to have lab work done and we are going to have a follow up appointment to go over those results and have a woman exam done. Overall it was a great and comfortable experience.

Mar 7, 2018
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Gay Wong was very helpful in answering all of my questions and answered them in a way that I could understand them.

Feb 28, 2018
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I am very satisfied with medical services I have received, including referrals to specialists.

Feb 19, 2018
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I'm happy with my provider and office staff.

Feb 5, 2018
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Great experience. Just moved to Woodburn and establishing with doctors.

Jan 31, 2018
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Great communication regarding personal medical care. Bad experience long waits in examining room. (From apt. time to dismissal almost 2 hrs.

Jan 29, 2018
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They take to long too answer the phones when I call in to make an appointment. So it would be nice if they answer within the time they are at there station.

Jan 15, 2018
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Gay Wong is the best, most prepared, consistent, caring, attentive provider I have ever had.

Jan 12, 2018
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visits are good and i am pleased . keep up good work.

Jan 8, 2018
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My wait time from the time I arrived and the time the doctor came into the room to see me was over an hour. I was feeling unbelievable horrible and barely had the energy to sit let alone for over an hour before even being seen by the doctor. The wait time is making me seriously consider finding another clinic that values me and does not forget about me. The clinic should seriously review its scheduling process.

Dec 27, 2017
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Service has been good since I started seeing Dr. Wong.

Dec 22, 2017
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It seems like every time I go to the doctor, Administration has just installed a new system and everybody is trying to learn something new. It's very frustrating.

Dec 5, 2017
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Was fine.

Nov 21, 2017
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I have always been happy with my health care in this office. If Gay Wong felt I needed to see a specialist she always refers me. Blood test, flu shots, etc are always on time.

Nov 20, 2017
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Gay was wonderful! the appointment was to establish myself as a patient and I'm happy I chose her!

Nov 17, 2017
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Every time is a good experience.

Oct 17, 2017
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my appointment was at 10:10 And I didn't get taken back to the exam room until 10:55. when I did, the nurse was short with me and I waited another 10 minutes. when the doctor came in, she asked what was wrong, spent around 7 or 8 minutes, diagnosed me, then left. essentially, I waited an hour for a 7-10 minute visit.

Oct 13, 2017
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I know she cares about me & always gives me her best.

Oct 10, 2017
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All good I'm fine, no worries thanks.

Oct 10, 2017
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This was my first visit with Gay Wong, for the purpose of establishing care. She spent lots of time with me learning about my medical issues and concerns, and addressed them all. She is a fantastic provider!

Oct 10, 2017
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Dr. Gay Wong was super nice and helpful. She made feel safe and was extremely helpful. I would definitely recommend her.

Oct 9, 2017
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Good

Sep 27, 2017
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I've written twice before in these surveys that I'm very disappointed that my medical records from the Silverton Health group weren't transferred over during the transition to Legacy. Obviously I'm pleased with the medical staff but the data management needs to be fixed.

Sep 18, 2017
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She is always very thorough when I see her, but I am rarely sick, so it doesn't happen often. She wants lab work and a routine visit, but not until my current problem is resolved. The only two things that are hard with her as my provider is the patient load that she has and the part time schedule that she works. I do have a back up in the clinic that I can see when she is out and they coordinate well with each other.

Sep 15, 2017
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answered all my questions.....

Sep 15, 2017
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I felt Gay was thorough......

Sep 13, 2017
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the phone system and getting calls back is difficult it often takes 10 or 15 min of being on hold just go get to a person to get a call directed.

Sep 12, 2017
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Gay Wong is a true asset to the Legacy Health team at Woodburn Family Medicine. She is always very attentive and full of information, yet takes the time to fully answer questions and asks many herself. She really knows her patients and is able to give a substantial amount of information and encouragement. She is always very positive which helps in stressful situations. Just a wonderful, wonderful medical provider.

Sep 12, 2017
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making an appointment is way too difficult---can not get a person for way too long---very frustrating to listen to the recording over and over---should be a better way to make a doctors appointment---time is important to the patient as well as the doctor/office/ or person making appointment---

Sep 12, 2017
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trying to make appointments---ridiculously long wait time and hearing the same message over and over is infuriating--there has to be a better and more prompt method ---

Sep 12, 2017
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This was not during, but after the visit. New electronic medical records don't seem to be up to date with information I know the clinic has either received or ordered. I was contacted for overdue services by my health portal and most of the dates on the services listed were incorrect (i.e. significantly old dates and had not been updated). I emailed the clinic the correct dates and asked them to update them. As for provider and staff during visit -- they were exceptional and did an excellent job when they saw me. Someone just needs to update the medical records better.

Aug 30, 2017
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The providers have always been professional, listened, and showed interest in providing thorough and accurate service.

Aug 29, 2017
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Gay Wong is an excellent provider. She explains things very clearly if it's something she's not real sure about she makes sure you see a specialist that can help you I have no complaints with her or this Health Care Facility.

Aug 22, 2017
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all of my experiences with Dr. Wong have been of the upmost quality I feel as if I am in very good hands she's thorough confident and a pleasure to see

Aug 11, 2017
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good experience

Aug 11, 2017
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my appointment was good, my provider is helping me accomplish my goals.

Aug 9, 2017
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My family has had Gay Wong for over 6 years because she is caring and takes each one's healthcare very seriously and always remembers our individual healthcare. I am very sad that Audrey VanHoweling is leaving (psychiatrist) and I hope that a replacement will be found soon. I have mental health needs that have RX that are monitored on a monthly basis by Audrey.

Aug 4, 2017
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This was my first visit as she is my new provider and I was very impressed with her!the difficulty and frustration is that since Legacy took over Silverton, and a new computer system is used all of the old records from the many years I have gone to this clinic are unavailable to patients on the portal and not readily available for doctors. It would be nice if this were different especially because I have a new doctor who has no history with me.thank you

Aug 4, 2017
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Only complaint I have is that I was on time to my appointment and still had to wait 1 hour and 50 minutes to see my doctor.

Jul 31, 2017
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I have had dizziness for the last year. It comes and goes. Gay Wong has been very supportive in trying to find the cause. She is amazing.

Jul 26, 2017
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very helpful in managing my condition of spondlyosis. satisfied.

Jul 24, 2017
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It was fine.
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