James Heid, MD

Specialist
My Specialities: Family Medicine, Board-certified
My Areas of Focus: Asthma, Circumcision, Diabetes, DOT Physicals, Obstetrics, Prostate, Sports Medicine, Complete Women's Health
Languages: English, Interpreters available for other languages
Gender: Male
Legacy Health Partners

Patient Rating

4.9 out of 5     137 Ratings     57 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Salmon Creek Family Medicine

2101 N.E. 139th St., Suite 450
Vancouver, WA 98686
360-487-4848

About Me:

Dr. Heid focuses his practice on comprehensive family care, seeing patients from birth to geriatrics, including obstetrics. He has special interest in obstetrics, gynecology, asthma, allergies and general office procedures. Dr. Heid has been a practicing physician since 1992. He does almost all of his own deliveries, and provides newborn and ongoing care for the babies he delivers. He enjoys the variety that family medicine practice allows. Dr. Heid is recognized by the National Committee for Quality Assurance (NCQA) and the American Diabetes Association (ADA) for providing quality care to his patients with diabetes. Dr. Heid is not accepting new patients at this time.

Year I Started Practice: 1995
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center, Legacy Meridian Park Medical Center, Legacy Mount Hood Medical Center, Legacy Salmon Creek Medical Center, Legacy Silverton Medical Health

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.9 out of 5     137 Ratings     57 Comments

Jun 28, 2018
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I submitted an online appointment request that was intended to be an annual physical/checkup, but something was lost during the submission that caused it to become a medical problem. When I arrived and explained why I was there, it caused some scrambling because a physical takes 40 min vs 20 min for a medical issue. Since the doc had no appointments scheduled after me and 40 mins were available, the staff tried valiantly to get the appointment changed to a physical, then I had to finish paperwork, and see the nurse. As luck would have it, the doc had a PA training with him so she came and talked with me 1st, then the doc came in. By the time he arrived, we had about 5 min left of the 40 min allotted for a physical. I can't blame anyone for this as everyone tried very hard to make it work, but in the end, 5 min for a physical just isn't enough. The doc ordered some lab work and by the time that was done, I'd been at Legacy for 1.75 hrs and didn't accomplish the intended reason for the appointment. But, again, it wasn't for lack of effort on anyone's part; it just didn't work.

Jun 27, 2018
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Dr. Heid helped teach a student to insert my Nexplanon. He jumped in whenever she seemed uncertain and was a good and patient teacher. I was confident that I was well taken care of even when I knew a student was learning on me.

May 30, 2018
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He takes good care of me!

May 30, 2018
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very long appointment he seemed to be overbooked. I always get the best care but waiting and being switched rooms during the appointment was an inconvenience.

May 24, 2018
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Dr. Heid is hands-down the best physician out there. He remembers important health history information, has a fantastic sense of humor, listens well, and fully addresses all concerns. His medical assistants are all fantastic as well. He is a very busy clinician, but I am always able to get appointments as needed and wait times are very rarely long.

May 9, 2018
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Everything went well and a previous assistant to the doctor made a point of saying hello.

Apr 30, 2018
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Always good visit

Apr 25, 2018
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was a good experience as always

Apr 9, 2018
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Dr. Heid and the staff of Legacy Salmon Creek are always helpful, informative and professional in their work.

Apr 2, 2018
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I am only seeing Dr. Heid for my pregnancy. :)

Apr 2, 2018
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overall a good experience

Mar 29, 2018
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always a pleasure to visit with Dr Heid!

Mar 28, 2018
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no problems,very helpful.

Mar 26, 2018
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the experience at this office has slowly declined over the last 12 years. There have been numerous issues with insurance being billed incorrectly and services that were recommended that were unnecessary. when the doctor and staff were questioned they just assumed we would want extra services, not whether we actually needed them. We now use a retail clinic because of inappropriate and unnecessary tests and charges.

Mar 14, 2018
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always very helpful, thanks!

Feb 28, 2018
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Dr. Heid always makes me feel comfortable and that my needs are important to him.

Feb 28, 2018
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I have always had excellent care with this Dr. and his office.

Feb 21, 2018
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I always have a good experience during my appointments with Dr Heid.

Feb 19, 2018
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I appreciate being able to be seen the same day I called.

Feb 19, 2018
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I have no numbers to get access to test results and can't find any place on that email to get the problem resolved! I would like to know the results of the test, that is one of the main reasons that I scheduled an appointment in the first place!

Jan 18, 2018
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Dr heid and his staff are excellent !

Jan 11, 2018
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Dr. Heid is a great doctor unfortunately he is not accepting new patients cause I referred a friend and he was only able to see someone else in the office

Jan 10, 2018
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everyone in this office is professional and friendly

Jan 3, 2018
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I like to use My Health to communicate.

Dec 21, 2017
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Best doctor ever

Dec 20, 2017
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I am so thankful to have Dr. Heid as my family's doctor! Dr. Heid is knowledgeable, friendly, great w/my children, patient, and takes time to discuss our health. I can't say enough good things about him.

Dec 14, 2017
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no problems very good information.

Dec 11, 2017
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I don't visit the doctors office often because I am fortunate to be in pretty good health but when I go for an exam I sometimes leave feeling as if my concerns were not addressed as seriously as I would have liked. I also dislike that my test results are sent to me online. l am not a doctor or a lab technician therefore not always sure what to make of the lab results.

Dec 7, 2017
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Dr. Heid provided excellent care on a fairly long list of issues I have. He does seem rushed at times, likely due to a heavy patient load, but he confirmed with me that all my questions were covered.

Dec 6, 2017
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we appreciate that everyone is friendly and professional.

Nov 22, 2017
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Dr James and Rebecca have always provided the best care for my well being. They are the best doctors I ever have in the life.

Nov 16, 2017
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I found the entire staff from the receptionist, MA, Dr. and check out person to be professional, friendly, concerned and involved with me as a person and a patient.

Nov 1, 2017
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This doctor is never on time.

Oct 26, 2017
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I really appreciate Dr Heid and his willingness to have a conversation about health matters. I also very much like Rebecca and the MA who saw me at this visit; that gentleman was very calming.

Oct 19, 2017
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Some of the questions were answered "NO" as I was never seen by the doctor on the last visit. He was running 45 minutes or so behind schedule and I had to get to work so I rescheduled.

Oct 18, 2017
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Dr. Heid was out of town when my baby decided to make his arrival. I felt very well taken care of my all of the staff at legacy during my delivery. each nurse and doctor provided an amazing amount of support.

Oct 18, 2017
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good visit. got a same day appointment due to a cancellation. I was in and out very quickly. then in and out of the lab for a blood draw very quickly. very efficient operation.

Oct 16, 2017
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Love DR Heid he's been our Doctor for 15 years. THE Best

Oct 12, 2017
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Rebecca, the Medical Assistant was very helpful and patient while going through my lengthy medication list.

Oct 9, 2017
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Dr. Heid has been my doctor for many years and I wouldn't want any other doctor to take care of me. The staff are great

Oct 9, 2017
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The visit was comfortable and precise to what I need. All from the reception desk to the nurse and the doctor are the best I ever had. The blood test results came in within 24 hours, that was faster than what I had experienced in any other facilities in my life. I am very pleased with Legacy care since I have moved from Boise ID to Vancouver WA for my retirement. Thank you!

Sep 28, 2017
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I always love to talk with Dr Heid. he has great bedside manor!

Sep 21, 2017
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I was very unhappy that he was allowed only a certain amount of time with me, his beeper went off and he left the room leaving me with lots of questions. After I got home I sent him a long message with all of my questions which he didn't get around to answering when he was in the room with me. So, instead of staying another 10-15 min with me answering my questions he ended up answering me thru the portal and it probably took him 45-60 min to answer them all. I didn't really appreciate him getting up and leaving me hanging when the beeper went off. He is a wonderful doctor but being tied to his beeper doesn't allow him time to completely take care of a patient. At lot of medical websites encourage patients to keep a list of things that you need to discuss with your doctor--I try to do this--discuss the reason for the visit first, but who knows whether some of your other questions might actually throw some light on the original reason for the visit. Really, how much can the doctor do in the 15 min allotted per patient. It takes almost that long to say hi, how your doing, discuss the vitals. Where is the time to check the heart, lungs, etc. which all have a bearing on the patients reason for the visit. When a young mother brings in her newborn for its first visit--its going to take a good 10 min to get the child undressed late only leaves 5 min for diagnosis and prescribing medication (if needed) plus explaining how and when to give it to the child. Now when I call in for an appointment I'm going to ask for an 20-30 min appointment. I don't go in very often, but when I do I have a list of things to discuss

Sep 21, 2017
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I felt very taken care of, not rushed and allowed to ask any and all questions I had at my appointment.

Sep 7, 2017
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Dr heid has always had my best health in mind. He is caring, helpful, & cares about what I want to do about my health. He gives me good advice, but also respects my wishes & my decisions.

Sep 7, 2017
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It took too long from appointment time to finish. It was routine visit and it took a full hour from the time I was escorted to the examining room to the time I was released. I felt like I was in prison.

Aug 31, 2017
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Best doctor - he listens

Aug 28, 2017
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Dr. Jim Heid and Rebecca have always been gracious, respectful and professional during my visits over the past years.

Aug 28, 2017
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ontime would be nice.

Aug 17, 2017
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They are always good experiences. Dr. Heid always seems to treat his patients with care and takes his time with each getting to know them. He is a great doctor I would recommend to family or friends.

Aug 17, 2017
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Unfortunately lately the visits been poor with thi provider. I spend more time in the room waiting for the provider and actually see me. Last time I've spend more than two hours for something that could've been done in less than 40 mins maximum. The provider doesn't seem to listen to his patients at least he didn't seem to show much concern for my issue that's been bothering me for almost a year and because of it now I'm dealing with an additional issue. For instance, in the past I had critically low Vitamin D level to which I asked him if he prescribe me the 50k Vitamin D once a week to which he said that I'll be fine taking the OTC Vitamin D. In addition, to all of it, my last visit I have told him that my knee been bothering and it is not first time I've come to him with same issue to which he didn't seem show any concern instead told me take Ibuprofen and PT. I've done PT wwhich failed, and instead of ordering MRI he orders ultrasound which doesn't show any soft tissue underneath the knee cap. Unfortunately, I have to take ibuprofen on the daily basis just to get through the day without pain, but I still have pain and in order to avoid putting weight and pressure on my knee I've been putting more on my R knee and now I'm dealing woth back pain. I don't feel like I'm getting any treatment nor support. I don't think that this Dr is even listening to his patients.

Aug 10, 2017
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The front desk staff were friendly and helpful. They appeared to like each other and work well together. This was unusual for front desk staff and quite refreshing.

Aug 10, 2017
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Dr. Heid always listens and spends time answering all of my questions.

Aug 7, 2017
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DR Heid has been my doctor for 12 years we're very found of him...His the Best

Aug 3, 2017
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Good.

Jul 31, 2017
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Dr. Heid is the best doctor I've ever had! I wish all doctors were as personable and caring!

Jul 27, 2017
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was given 2 strong antibiotics for problems not determined as yet. having pain, temperatures, not feeling good. not sure why 2 antibiotics were prescribed when I don't usually take any meds. would one have been sufficient?
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