Kelley Aurand, DO

Primary Care
My Specialties: Family Medicine, Board-certified
My Areas of Focus:
Languages: English, Interpreters available for other languages
Gender: Female
Legacy Health Partners

Patient Rating

5.0 out of 5    109 Ratings    58 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Camas

1625 S.E. 192nd Ave., Suite 100
Camas, WA 98607
360-566-4840
Hospitals Served: Legacy Salmon Creek Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

5.0 out of 5     109 Ratings     58 Comments

Nov 9, 2018
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my healthcare provider wa excellent in treating me with respect, listening to my questions/comments, and fully answered my questions in easy to understand ways.

Oct 26, 2018
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receptionists were very nice and Dr. Aurand is smart, professional, friendly, and a good sense of humor that I especially appreciate.

Oct 26, 2018
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I really liked Dr. Aurand!

Oct 26, 2018
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Satisfied with doctor's plan re new issue I brought up.

Oct 19, 2018
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Was glad to receive flu shot at this visit.

Oct 19, 2018
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All of my experiences with Legacy and Dr. Aurand have been wonderful. Absolutely no negatives

Oct 19, 2018
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Dr. Aurand is always helpful and informative. Appreciate her friendly spirit and wealth of medical information.

Oct 16, 2018
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Dr. Aurand has always been firm, but kind in my care. She has always done everything she can to make me as comfortable as possible under my circumstances.

Oct 2, 2018
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I feel very comfortable there and always feel that they care about me.

Sep 21, 2018
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Dr. was awesome [details deleted to protect privacy]

Sep 18, 2018
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I felt very rushed.

Sep 11, 2018
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I just transferred to Dr. Aurand after seeing another provider within Legacy and I am so glad I did. She is much warmer/friendlier than my previous provider. I also felt I actually left with a game plan for my health concerns, whereas my last provider left me with more questions than answers. I have a much better connection with Dr. Aurand and I am happy I made a switch in PCPs.

Sep 7, 2018
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Medical tech kept referring to others in the office as "girls" rather than "women".

Sep 7, 2018
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No bad comment always treated good.

Sep 7, 2018
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very good experience.

Sep 4, 2018
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Dr. Aurand and the entire staff were very helpful and understanding.

Aug 24, 2018
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Dr. Aurand was very thorough and explained everything in a way that was easy to understand.

Aug 21, 2018
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Dr. Aurand is always professional and provides exemplary care.

Aug 14, 2018
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First time visit this provider, was very please with everything I experienced.

Aug 3, 2018
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Good visit. I trust my doctor. She truly cares about my concerns and doesn't talk down to me.

Jul 31, 2018
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the staff were very helpful, professional and polite. they were very efficient and went out of their way to complete all the labs, x rays and shots needed. I appreciate their efforts very much.

Jul 20, 2018
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during the check-in process-when I identify myself and say there are no changes. That should be enough

Jul 17, 2018
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I felt like she was rushing through my appointment. Asked me what concerns I had. When I told her, she Googled info and read/ skimmed through it out loud to me. So I guess I have arthritis and there's nothing much I can do about it except take pain meds if it hurts or go see a [details deleted to protect privacy] . That's all I got about that.She asked me "what else?" and I felt like I was a longer appointment than she anticipated and so I had no more concerns.Honestly want to find a new primary physician. As I left, I heard a nurse call for her as she walked by and I heard her respond with "what." I didn't see her expression, so she might've been joking, but just hearing that sounded rude and unprofessional.

Jul 10, 2018
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Very good, since I'm new here really very helpful. Thanks you for all of your help.

Jul 6, 2018
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I love doctor around. She is exactly what a family practice doctor should be. She knows what questions to ask and she knows what she doesn't know and makes appropriate referrals when necessary. She sees myself and my entire family and we will continue to see her for as long as possible. I wish that there were more great family practice doctors like her. The Fisher's Landing Clinic is friendly and they have always been helpful to me and my family. the only comment that I would like to add that is less positive is the new scheduling system can be difficult when you are a family with children. With Legacy opening a lot of urgent care clinics in the Vancouver area in a short. Of time I have found the front office of our Clinic simply telling us to go to urgent care if we can't get in to see our provider instead of putting us in somewhere. When my children were small I felt like the clinic always managed to get us in if we needed to be seen. Now, I feel like we just get shuffled to urgent care if there's not an opening and calling at 8 a.m. in the morning to try and get one of the last minute appointments just simply doesn't work for a busy family.

Jul 6, 2018
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all good!

Jul 3, 2018
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as always your staff treated me with respect and answered all my questions. at no time dit I feel hurried to complete my visit. to the contrary Dr Aurand was gracious and unhurried taking time to discuss and explain my concerns. truly a professional staff.

Jun 29, 2018
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I was beyond impressed with the entire staff of Legacy Medical Clinic. The front office was warm and welcoming, and Dr Aurand spend plenty of time getting to know me and my health concerns. She ordered appropriate tests with a plan of action. This was my first appointment with her, and I know it will not be my last. I'm happy a finally found a PCP that cares!

Jun 15, 2018
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Dr. Aurand went above & beyond to set up specialist care if needed for a bloody nose. I was very impressed & very satisfied.

Jun 15, 2018
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Dr Aurand is extremely nice and helpful. the staff is also nice and respectful. enjoy going there to the office

Jun 12, 2018
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Dr. Aurand is a wonderful doctor!

Jun 12, 2018
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Dr. Aurand always remembers who I am, that I have recently lost my husband and what my problems are. After the doctor discusses my current problems, she always asks me, "now what can I do for you". In other words, she always gives me an opportunity to get all my concerns answered, never in a hurry to get rid of me. Thanks

Jun 12, 2018
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Dr Aurand and staff are always top notch.

Jun 5, 2018
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Dr Aurand spent time explaining each concern I brought to her and offered recommendations to solve them. She lets me decide how and when I want to deal with each concern. She is one of the most respectful and caring physicians I have seen.

May 15, 2018
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Nothing bad to report

Apr 27, 2018
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Received high quality care. Time was taken to listen to the patient and address the highest priorities of concern. Very comfortable relationship with physician.

Apr 17, 2018
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I am so thankful to have Dr. Aurand as my doctor. She is an intent listener and truly cares about her patients overall health. She asks just the right questions to determine what is going on her patients lives and how she can help improve it. Thank you for listening Dr. Aurand!

Apr 17, 2018
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I mostly communicate through the secure Legacy site with my doctor and she responds in a timely manner. I review the site, when I get notification of any lab results or lab requests or any other reasons. The site is easy to use. I even make appointments through the site. I absolutely LOVE my doctor and have recommended many people to her. She IS our family doctor; my daughter, mother-in-law, and I are her patients . My mom was also her patient until she passed away. Dr. Aurand is the most caring, patient, and considered doctor I have ever had.

Apr 13, 2018
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Dr. Aurand is the best! She is always kind, professional and ensures that anything I need answered or addressed is. She involves me in my care and provides valuable information in regards to my health. I also work in health care and have interacted with many providers professionally and personally, I truly believe I hot the personal doctor jackpot with Dr. Aurand.

Apr 3, 2018
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very kind and caring.

Apr 3, 2018
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Dr. Aurand is always very kind and caring. Our appointment schedule (one for my husband and one for myself) were 4 hours apart and she took both of us at the early one. I truly appreciate that. She continually emphasizes that I need to do the lab tests that are recommended, but some of them I don't feel essential. She always understands, but the next appointment she will again point them out to me. She's always kind, caring and very patient. She listens carefully.

Apr 3, 2018
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I appreciate that Dr. Aurand is very caring, and flexible on the scheduling. She's always very accomodating.

Mar 13, 2018
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Dr. Kelley was incredibly personable and professional. Great experience all around when a trip to the doctor is usually less than pleasant. I barely waited, everyone was on time and it was easy to schedule.

Mar 13, 2018
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All good every time

Mar 6, 2018
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Via MyHealth, I requested med refill as well as an appt for annual physical. My Rx requires periodic blood test to check level. I got a call from MD's office to schedule an appt and was told I needed blood work. I thought the call was r/t my request for physical, and expected to have blood work with physical. Actually it was visit to provide results of blood test. Appt time not long enough for physical, plus my list of concerns. This was identified by Medical Asst when she put me in exam room. Dr. Aurand was super and did physical anyway, as well as addressed my problems. She also proactively let me know that because I had specific issues to evaluate, there would be charge for both physical and problem-focused visit. I appreciate that she understands the financial dynamic of healthcare and being upfront about that. She gave me the option to decide to come back later rather than getting blind-sided by 2 bills. I understand that's how it works from a previous experience involving my niece. I think it's kinda crappy, but I needed these issues addressed to get my health back on track. It's difficult to get away from work and Dr. Aurand is popular - meaning booked out far into future. I gladly took advantage of getting my issues addressed, especially since she altered her schedule due to the scheduling mix-up. Dr. Aurand is awesome!! Re: MyHealth - this is the second time I've tried to use the request an appointment function with no luck. The first time was not Dr. Aurand's office, but I can't remember which LMG it was. Maybe this function should be turned off if all LMG offices are not uniformly using it.

Feb 20, 2018
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While the initial reason for my visit was to answer a notice that my last annual check up was in 2016 and was overdue i had the opportunity to make Dr Aurand aware of my wife's recent problems, the investigation, and prescribed treatment to date and the discomfort she is experiencing. Dr Aurand was responsive and scheduled an appointment for the next week to address the problem. I appreciate her concern and the quick response to address what has been a somewhat vexing problem.

Feb 16, 2018
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Great experience. Dr Aurand is very nice. Very professional.

Feb 9, 2018
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This was a visit to establish care. The new provider had already familiarized herself with my chart from my old doctor. She identified that I needed a cortisone injection and she gave it to me at the appointment so I didn't have to come back just for that. I really appreciated that she did that at the visit. I also liked her sense of humor and she understood mine.

Feb 6, 2018
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Keep this dr.!! She's one in a million.

Feb 2, 2018
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Provider we usually see was on vacation & had explained to us that we would see Dr. Aurand to follow up on lab work we had. She did an exceptional job.

Jan 26, 2018
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I appreciate the care I receive for the doctor and the nurse ! It has been the best care at a provider office . I also trust in my team .

Jan 23, 2018
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Dr. Aurand is an amazing doctor who knows her job, has a great personality, awesome sense of humor and shows extreme compassion. Ever interaction I've had with her has never seemed rushed and she listens intently. She makes great recommendations and follows up. Without her help over the years, my health would have suffered greatly. She is the best MD I have ever met at Legacy Health and my entire family utilizes her services! She is also super responsive to questions and requests emailed over the "MyChart" app.

Jan 19, 2018
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My only complaint is with the laboratory. When I got done with my doctor@3:30 PM in the same office I had to wait an extra 15 to 20 minutes because the technician was on break. I understand taking a break but not close to closing time.

Jan 16, 2018
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highly recommend this provider

Jan 8, 2018
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I just want to say that I really appreciate the staff and doctors at this office. My normal primary care doctor is Dr. Musik, however, when I needed to be seen right away, I was offered an appt in 40 min. I was so impressed with Dr. Aurand and the level of care she gave me. Everyone at this office is always so helpful and friendly, which is so nice! I am very fortunate that I have found this office and I will recommend doctors here whenever I can. Thank you

Jan 5, 2018
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my wait time for labs was about 15 min and I was the only one there

Jan 2, 2018
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Dr. Aurand is an excellent doctor who cares about me as a person and a patient.

Dec 19, 2017
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Dr. Aurand and the Legacy office is great. The problem is with the limits on an patient visit by the Medicare definition of a "wellness check".
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