Pamela Pastore, FNP

Primary Care
My Specialties: Internal Medicine,
My Areas of Focus:
Languages: English, Interpreters available for other languages
Gender: Female

Patient Rating

4.6 out of 5    162 Ratings    84 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-St. Helens

500 N. Columbia River Highway, Suite 6
St. Helens, OR 97051
503-397-0471
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.6 out of 5     162 Ratings     84 Comments

Oct 17, 2018
Please comment on good or bad experiences related to your visit.
Well fir starters I was treated like a idiot. Then was basically treated like a drug addict. She did not answer any of my questions. She made a generalization of the problem offered no remedies other than drink fluids. Which I did and I ended up in the ER. So no i would never recommend this doctor to anyone.

Oct 15, 2018
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Good as always.

Oct 15, 2018
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doctor prescribed medicine my insurance wouldnt cover and over a week later hasnt even put in the form to get the pre approval. When i visited with pam she didnt care what I thought or told her. not only did she not listen to my concerns she called my meds into wrong location after asking me where to send it. honestly she did not help me feel comforted or safe she made me feel rushed and insignificant. hopefully im able to switch because using a doctor that doesnt care about my concerns is quite the opposite of why I even seek medical help.

Oct 10, 2018
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Ms. Pastore is a good listener and I am happy with the care I have gotten since she has become my primary care person.

Oct 9, 2018
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Experience good. She understood and prescribed help accordingly

Oct 9, 2018
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Pam is better than most Dr. I have been to.

Oct 8, 2018
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keeps blaming everything on my anxiety.. took me a year just to get her to refer me to cardiology which was also a bad experience. even after being correct about my health she still thinks its all anxiety.. makes me hate going to the doctor.. can't trust them to listen

Oct 3, 2018
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Pam is very thorough and has practical, helpful advice.

Sep 26, 2018
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White is not a race. I like all the employees I deal with, very polite and friendly.

Sep 26, 2018
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good

Sep 24, 2018
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I appreciated this positive first visit with my provider.

Sep 18, 2018
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My visit with Pam was good... she is easy to talk with, listens. Only problem is getting an appt. if you are ill, need immediate attn. I usually have to go to Urgent Care, or luckily, another available medical person.

Sep 17, 2018
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new primary care for me. First visit was excellent

Sep 12, 2018
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First visit to this clinic and was very pleased with the personnel and facilities.

Sep 12, 2018
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Dr pam and nurse Brenda saved my life so they walk on water as far as I am concerned.

Sep 12, 2018
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Previously when I have seen Dr. Pastore, she had been rather aloof, and cold. This visit she was caring, interested in what I had to say, and very engaged in our conversation...WOW!! what a change!! I actually enjoyed my visit with her this time!!

Sep 10, 2018
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was not given a thing to help with my pain she did not seem to care she did not care at all she has her own concerns

Aug 28, 2018
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I had a yearly Check up & Blood Draw at Lab

Aug 22, 2018
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GOOD

Aug 21, 2018
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You don't quite measure up.

Aug 20, 2018
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Dr. Pastore is very professional and caring person. She listens to my concerns and answers my questions to where I can understand the answered. She and her staff are very helpful and show great concern when I call with a medical issue.

Aug 15, 2018
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Waited an hour to be seen and felt rushed during appointment.

Jul 23, 2018
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Bad having to pay $100 - just for coming in.

Jul 23, 2018
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Pam was wonderful as always. I was having a particularly bad time and she had Rich come in and spend some time with me and that was very helpful.

Jul 18, 2018
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Pam Pastore is awesome!daughter, [details deleted to protect privacy]

Jul 11, 2018
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[name deleted] says she feels so safe and taken care of with Pam

Jul 3, 2018
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It is always a good experience.

Jul 2, 2018
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Dr.Pastore & Her Assistant Are Exceptional Care Givers, I Couldn't Ask For Better Care From Any Health Provider. The Care I Get Is Outstanding With Her & Her Team, I Wouldn't Change A Thing.

Jun 27, 2018
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RECEIVED CARE THAT I THOUght I NEEDED AND RECEIVED WHAT i CAME FOR

Jun 27, 2018
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It is always a great experience.

Jun 26, 2018
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Very thorough..

Jun 12, 2018
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All good

Jun 6, 2018
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Legacy Medical Group St. Helens is a well-run group from the front desk to the back office and the lab & imaging. The people are friendly caring and professional.

Jun 5, 2018
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Pam always shows me respect and answers my questions.. If needed she arranges me to see a doctor...

Jun 5, 2018
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we have difficulty when it comes to getting our pharmacy getting the electronic information about having refills on prescriptions. Also why can't all regular prescription all start and end at the same time? It is hard to remember how many refills you have left when they all differ. The date of your wellness visit should be the date of the prescription expiration.

Jun 5, 2018
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Always a pleasure!

Jun 5, 2018
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l chose Pam because she talks great and listens to my feelings. I don't think old, I feel she hears me.

Jun 1, 2018
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was on point and fast and very kind.

May 23, 2018
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I enjoyed my visit. I'm new patient and the Dr. Pastore/ staff made sure I felt they are listening/answering all questions. Thank you

May 23, 2018
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IT WAS GOOD

May 16, 2018
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I'm staying with my Doctor. She is very respectful, courtesy and knowable.

May 15, 2018
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This last visit was good.

May 15, 2018
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Pam is the best at everything she does. she does not do unnecessary testing nor does she talk explain in doctoreze.real words real explaination easy to understand.she shows emphany.

May 7, 2018
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The appointment was good but the pharmacy said they did not have my prescription sent over as told to me by my provider. I had to request the meds again.

May 7, 2018
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all of my visits (and communications) with this office and with Pam have been very good

May 4, 2018
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about 10 months ago I changed jobs and health insurance which provides me with Legacy Health. Since then I've come to this clinic and Pam Pastor as my provider. I'm am more than pleased with all aspects of service. Pam Pastore goes above and beyond to make my visits personal, comfortable. her manner is warm and responsive. I've never been treated better and I'm [age deleted]. in addition her nurses and receptionists are always friendly and courteous. on this last visit her nurse was new to me and yet I felt she had known me for years. very rare in our current times to get this high quality and personal treatment.

May 4, 2018
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I shouldn't have to wait over half an hour after my appointment time and still not be seen. everyti me i see her she makes me wait at least 15min or more after my appt to be seen. what's the point of making appt then?

Apr 30, 2018
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Perfectly satisfactory experience.

Apr 25, 2018
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I was pleased with the visit. I think I'll get good care with Pamela as my primary care nurse.

Apr 24, 2018
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most excellent

Apr 20, 2018
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I am happy to have Pam as my provider

Apr 17, 2018
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don't see a "plant for maintenance. it's just a dispensary. considering transferring to different primary care person. she at least notes on test results, l have to drive the appointment. need dietary info re: diabetes & arthritis now showing up.

Apr 11, 2018
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It was a good visit. She ordered further tests based on the conversations we had.

Apr 6, 2018
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Pamela was very informative and professional. but beyond that she was polite and seemed to really enjoy her job. She is what you would expect a doctor/nurse practitioner to be like.

Feb 28, 2018
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I'm very pleased with my dr. I felt she was very concerned about my condition and followed up with call updating me with my blood work.

Feb 23, 2018
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Always happy with the care and attention with the clinic and Dr. Always take time to listen to me. Made to feel comfortable.

Feb 21, 2018
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Excellent, as always

Feb 20, 2018
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good

Feb 19, 2018
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everything was fine except I had to wait 1 hour before seeing the doctor when you include them asking you to arrive 15 minutes before your appointment. I spent over 30 minutes in the room alone.

Feb 6, 2018
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I have never had a bad experience at Legacy Clinic in St. Helena, Oregon.

Feb 6, 2018
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seen in a timely manor, everyone was great

Feb 5, 2018
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I am satisfied with my visits to Legacy. thank you.

Jan 31, 2018
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I called for 1st visit & received an appt. for someday. Front desk people were pleasant & helpful. My provider was professional & thorough. Some labs had to be re-ordered since they were overlooked.

Jan 26, 2018
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[date deleted]_____ we filled out the information for new patient and brought it to set up 1st visit. Clinic had no place to keep info. Dr. had to cancel appt. and clinic did not have our phone # (cell) so we arrived after...

Jan 23, 2018
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I want to comment that I never call about a question. I always use the office mail system or e-mail.

Jan 23, 2018
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ok

Jan 22, 2018
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I had lots of things to bring up - so it was quick, but Pam picked up on the points I was making. She listened well, gave me good advice, and made sure I knew what to do for follow-up. I felt all of my needs were satisfactorily met. I was also very pleased with the assistant.

Jan 17, 2018
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this visit was to ask questions about a specific issue and to establish care as a Medicare patient. I was given referrals to 2 specialists which have already taken place. I will be receiving important medical services from these specialists in the Legacy system. I am very satisfied with all of my recent Legacy providers and staff.

Jan 15, 2018
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Experiences have. all been very good.

Jan 15, 2018
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Pam is WONDERFUL. SHE SITS AND LOOKS AT YOU NOT THAT DAMN SCREEN. she touches where it hurts then fiquares out a plan

Jan 15, 2018
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this was my visit with this provider and your clinic. Overall I had a good experience. I was hoping that I would be seeing an MD as some of my medical issues are complex and chr

Jan 12, 2018
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Pam is awesome and always gives wonderful care!

Jan 11, 2018
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(OK.)

Jan 2, 2018
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Pam knew exactly what I needed for the pain I was in and I got quick results.

Jan 2, 2018
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the staff and Pam at legacy St Helens are all awesome!

Dec 20, 2017
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no comment.

Dec 15, 2017
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All visit were rated excellent!!

Dec 11, 2017
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Ok

Dec 6, 2017
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I don't think Legacy St Helens Medical Group and Urgent Care gets the respect and recognition from Portland that they deserve. They are an excellent, professional, devoted, friendly group of people that come to work every day and do a GREAT job.

Dec 4, 2017
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All good!

Dec 4, 2017
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Mostly everything was really great except, when I went to get my blood drawn and x-rays taken, none of the women at the service windows engaged me for several minutes until I directly interacted with them. the problem with that is I have social anxiety and i don't want to bother someone if they're busy and no one even tried to make eye contact. I sat there for around five minutes listening to them talk about personal things before i worked up the courage to interrupt them. It was very uncomfortable for me. I would like to see a prominent sign saying something like please come to window, or perhaps just have your employees make eye contact so i know it's ok to come talk to them. Sorry, just my anxious thoughts

Nov 29, 2017
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My health care provider and her health associates who work with me are just wonderful. Very friendly, nice, concise, attentive, and thorough. I couldn't ask for a better place to 'have' to go when I need medical help/advice/prescriptions.

Nov 27, 2017
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Pam Pastore and her asst Brenda are awesome!

Nov 22, 2017
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good.
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