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What if I can't pay? / Financial assistance

Financial assistance program

As a charitable organization, Legacy provides services free or at a reduced charge to uninsured or under-insured patients who qualify under Legacy’s financial assistance program. The program has clear guidelines to determine who qualifies for free or reduced charge services. These materials may be helpful to you.

The amount of financial assistance that a patient may receive under Legacy’s financial assistance program varies depending upon individual financial situations. Patients seeking financial assistance must fill out a simple application before being considered for assistance.  Click here for the Financial Assistance application (English).

Materials in English

Materials in Arabic


Materials in Russian


Materials in Spanish


Materials in Vietnamese


If you think this program would be helpful, please contact our Patient Business Services office between 8 a.m. and 5:30 p.m., Monday through Friday at 503-413-4048, 360-487-4048 or 800-495-7076.

If you are denied assistance and believe the decision does not accurately reflect your current situation, you may appeal. To request an appeal, please send a letter explaining why you feel the decision was not appropriate and include more information and clarification to:

Legacy Hospital and Professional Billing
P. O. Box 4037
Portland, OR  97208

Hospice Billing
P.O. Box 4466
Portland, OR 97208

Lab Billing
P.O. Box 5337
Portland, OR 97228