Kristen Thomas, MD

Specialist
My Specialties: Orthopedic Surgery, Board-certified
My Areas of Focus: Elbow surgery, Shoulder Surgery
Languages: English, Interpreters available for other languages
Gender: Female
Legacy Health Partners

Patient Rating

4.8 out of 5     143 Ratings     71 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group - Orthopedics

2222 N.W. Lovejoy St., Suite 419 Building 1, Legacy Good Samaritan Medical Center campus
Portland, OR 97210
503-413-4488

About Me:

Dr. Kristen Thomas is a board-certified orthopedic surgeon specializing in shoulder and elbow surgery. She has completed her medical school and orthopedic residency at The Ohio State University. Dr. Thomas completed her shoulder and elbow surgery fellowship at Beth Israel Medical Center in New York City, NY. She has been published in multiple peer reviewed journals and has a special interest in shoulder injuries in softball players. Dr. Thomas enjoys spending time with her family and outdoor activities.

Education:
Medical School: Ohio State University College of Medicine, Columbus, Ohio
Residency: Ohio State University College of Medicine, Columbus, Ohio
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.8 out of 5     143 Ratings     71 Comments

Jul 12, 2018
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It was a follow up after shoulder surgery.

Jun 28, 2018
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I have only praise for the qulaity of care I received from Dr. Thomas, and the respect and courtesy I was afforded by her staff. However, someone made a serious mistake when I called to about scheduling a prescribed cortisone shot, scheduling me with the wrong provider and delaying my treatment for several weeks. I feel I underwent a procedure (x-ray guided cortisone shot) with a low but real risk, with substantially reduced benefit because of the change in my PT schedule which now bumps into my vacation. The staff was excellent at helping to remedy the error once it was discovered, but still it leave me unhappy.

Jun 25, 2018
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I would like to thank Dr Thomas and her assistant for being sincere in their approach to caring for my medical need. They were very professional but also kind and listened to my concerns and my wife's many questions especially Dr Thomas. I feel like I'm in good hands. Dr Thomas is confident and personable which gives me confidence in Her.

Jun 25, 2018
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Very satisfied with both MD, PA, MA.

Jun 18, 2018
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All visits have been good. Enjoyed talking and understanding every the doctor said.

Jun 14, 2018
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I enjoyed talking with Dr. Thomas. She shared some good stories.

Jun 7, 2018
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I appreciated Dr. Thomas' attention to my needs during the visit, my decision to walk out on the surgery process was not due to her role. I had the impression that I was being punished for not following instructions word for word, with regards to use of anesthetics, and it seemed to result in too much extreme consequences, in my opinion. I believe in finding the win-win and the anesthesiologist staff struck me as excessively rigid. I chose what felt right to me, given the circumstances. However, given another chance at the surgery procedure, because preparation instructions were shared with me in more detail, I know how I would make different choices leading up to another opportunity.

Jun 7, 2018
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md and staff were all very pleasant and helpful

May 24, 2018
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Dr Thomas is a superb Doctor and deserves praises for her excellent work

May 21, 2018
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very professional, timely, treatment plan arranged

May 21, 2018
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I always have wonderful experiences with Dr. Thomas and the whole crew. We have recommended her to other family members and friends. I think they are all the greatest.

May 17, 2018
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Am very please of the patient careby the team office of doc Thomas Kristen . l thank you

May 14, 2018
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I had pain in my both shoulders for 3 mon. Physical therapy didn't help. My PCP recommended Dr. Kristen Thomas who, after reviewing the x-rays diagnosed the problem and ordered cortisone shots. Within 12 hrs. my pain disappeared! She is great!

May 14, 2018
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Seemed like a very competent Doctor and I trust her judgement on my condition. she really talked quickly and I felt like I had to interrupt her to ask questions.

May 10, 2018
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I was impressed with the courtesy, knowledge and demeanor of the doctor in discussing my medical issues.

May 7, 2018
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Dr. Kristen Thomas and her staff were very helpful. I was very comfortable dealing with them.

May 3, 2018
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I was very satisfied with the service I received.

May 1, 2018
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The staff and doctors are very good.

Apr 10, 2018
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I initially went to the Emanuel office by mistake and was late for my appt at Good Sam. EVERYONE, from the front desk person, to the xray tech, to the MA to Dr. Thomas made me feel so much better about this error. I work in a medical office and know how much havoc in can wreak when patients are late. I was struck by the kindness of each person with whom I interacted. Dr. Thomas was personable, knowledgeable and very helpful. She did not seem to have the ego of many orthopods.

Mar 26, 2018
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The providers and office staff are spectacular!

Mar 22, 2018
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this surgeon is very knowledgeable and very friendly

Mar 19, 2018
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I responded that no one had followed up after procedure but this was not necessary because I have a follow-up appointment.

Mar 19, 2018
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doctor and staff, professional, helpful

Mar 8, 2018
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Good

Mar 8, 2018
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Competent, caring and concise.

Feb 19, 2018
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Dr. Thomas was wonderful. She's professional, very nice, and clearly outstanding in her field. Simply the best! Thank you!

Feb 15, 2018
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I Am Having A Shoulder Replacement Surgery I Very Happy Kristen Thomas MDIs Doing The Surgery. THANK YOU SO SO MUCH.

Feb 8, 2018
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Dr. Thomas saw me on a referral from my primary care provider, Dr. Leslie Johnson who is a Legacy N.W. Medical Group provider . I saw Dr. Johnson on [date deleted] and she was able to contact Dr. Thomas for me.Dr. Tho,as worked me in to her schedule the same day . A member of Dr. Johnson's office walked me over to Dr. Thomas office since I was unsure of how to get there. Everyone was most courteous and helpful. I was very impressed.

Feb 5, 2018
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keep saying nothing is wrong but for two years now my shoulder gas not moving in the correct way she doesn't know how to fix and was told there is no fix so I suffer in pain and not able to use my L arm totally

Feb 5, 2018
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no complaints, no wait time-good visit

Jan 29, 2018
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Will sometime when I get there early and I still have to wait a hour with nobody is there it is not right I wish it could be better.

Jan 29, 2018
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All fine.

Jan 29, 2018
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all went very well.

Jan 25, 2018
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great care, doctor and staff

Jan 23, 2018
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I very much appreciated the guidance relative to resistance training without aggravating my shoulder issue. Support staff were excellent as well.

Jan 22, 2018
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Dr. Thomas and her team are a pleasure to work with. She is a fantastic surgeon and a warm and caring person.

Jan 18, 2018
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I always look forward to seeing Dr. Thomas and the staff, they are always in a fantastic mood and very helpful. I recommend Dr. Thomas all the time and will always remember how kind and thoughtful everyone is.

Jan 18, 2018
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Dr Thomas provided a clear treatment plan spending time to explain how the plan could help me as well as its limitations. She is very open to questions and I did not feel rushed during the appointment.

Jan 18, 2018
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When an obvious diagnosis was not at hand, the doctor pretty much lost interest and seemingly wanted me quickly out of the office.

Jan 15, 2018
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The people I saw were friendly and nice. They were all very knowledgeable.

Jan 11, 2018
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Great visit, fast imaging and polite tech. Thoughtful and detailed conversation with Dr. Thomas.

Jan 9, 2018
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Everything was excellent about my visit. Thank you!

Jan 9, 2018
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Appointment was fine no complaints.

Jan 8, 2018
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Dr Thomas and her assistants have been great. They are terribly busy and understaffed. I definitely feel for them.

Dec 21, 2017
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I disliked having a PA performing my exam - Post-op; he was not well versed in my case, nor in shoulders.

Dec 18, 2017
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My first visit with Dr. Thomas was pleasant. I understood her explanation about my shoulder and my options for treatment.

Dec 18, 2017
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Everyone was friendly and caring

Dec 14, 2017
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Really wonderful office. Dr Thomas is personable and thorough. Everyone from the check in to the MA is pleasant and seems invested in the patient having a positive experience.

Dec 12, 2017
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I was referred too Dr. Thomas for shoulder pain. She said he pain originated in my back and I was sent instead to an outside doctor and physical therapy. So she was helpful in the sense that she redirected from the original diagnosis.

Dec 5, 2017
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Provider was argumentative, dismissive, unprepared,perfunctory,uncommunicative,and generally in a bad mood.I was told by provider that modern American health care had nothing to offer as a way to address my condition. [diagnosis deleted]. Hard to believe.

Nov 30, 2017
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My visit was good. as always. On your surveys you ask about calling doctor's office. Legacy has an awesome "My Health" site which I use all the time to communicate with all my doctors.

Nov 28, 2017
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Outcome & surgery were far better than I anticipated. Excellent surgeon.

Nov 28, 2017
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This office is a very pleasant visit. I've been there for 3 joint replacements. I'm still in recovery for shoulder surgery, hence bad writing.

Nov 21, 2017
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excellent service by dr. and her staff. Highly qualified and caring nature. greaful to ne in dr. care.

Nov 20, 2017
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Dr. Thomas is great. She's personable, she spends time talking to her patients, and everyone on her staff was nice to me. Any questions I had were answered promptly and carefully. My arm is healing up just fine, and I'm very grateful. As long as I'm taking this survey, however, I'd like to voice a problem I run into with other doctors. This is unrelated to Dr. Thomas, who has been fine in this regard, in part because what she's treating me for is an injury and not a possibly preventable illness. However, I would like state that I wish all providers would note somewhere that I am an adult adoptee with no family history whatsoever. It gets really distressing to be asked over and over "What about your parents, did they have any history of X" by a doctor who has been told repeatedly that I'm an orphan. I'm about to start answering "As far as I know, nobody in my family has ever been ill or died of anything, ever."

Nov 16, 2017
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Vicky at the front desk is the sweetest lady, so nice & makes you feel welcome. Dr. Thomas I saw because Raquel had her baby & both doctors are exceptional!

Nov 13, 2017
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The absolute best of the best. Thanks to Dr. Thomas and her staff I am 100% plus. I wish every health care provider operated like this.

Nov 9, 2017
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Dr Thomas is very thorough, knowledgeable and patient. She also has a very gentle hand for injections, which I am grateful for. I would recommend her to anyone.

Nov 6, 2017
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thank you

Nov 6, 2017
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All good

Nov 6, 2017
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Dr. Thomas did not rush me at all and I never felt like she was needing to go to another appointment during our visit.

Oct 24, 2017
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Dr. Thomas is an awesome orthopedic specialist. I look forward to having my shoulder finally repaired by her. She was forthright and honest with me about all processes I will be going through during and after surgery. . She has an infectious sense of humor and is easy to talk to. I would highly recommend her.

Oct 23, 2017
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I appreciated the straightforward and clear communication, explanation of potential treatment options, and clear outline of the next steps.

Oct 5, 2017
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I think Dr Thomas is one of best doctors I have ever had

Oct 5, 2017
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this was my first visit and therefore I do not have a lot to judge. I was told to be at the office at 1:20. The Dr did not see me until 2:10 all the while I could hear laughing and boisterous talking in the background. I was told they had a lunch meeting run long. sounded more like a lunch celebration run long. I was handed a set of exercises/stretches but they were not reviewed with me likely because the Dr was running so late. when I got home I had to guess at their meaning. (They were not the same exercises I was accustomed to) All that said I would give the Dr good marks for her knowledge and willingness to listen carefully and thoughtfully.

Oct 3, 2017
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Dr. Thomas is a great doctor and provided the best care I've ever received for the issue of my right shoulder.

Sep 28, 2017
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She was wonderful! My husband is a chiropractor and was very impressed with her and is going to refer his patients to her.

Sep 14, 2017
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I think Dr. Thomas and everyone in her office are the best. Very pleasant and friendly and informable. My wife is not seeing her and my sister has seen her.

Sep 14, 2017
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Dr Thomas was great. She gave me all the options I have.

Sep 7, 2017
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I am fortunate to have this doctor. Four long years I have been in pain with a serious shoulder injury from a fall. I have been passed around from male specialists who told me there was nothing wrong with me. This after telling them my symptoms and them examining me. I finally told my GP in tears that I had enough of the pain and to refer me to another specialist. I was referred to Dr. Kristen Thomas- Legacy Orthopedic Specialist. She actually went through my file, looked at my MRI's CAT scans, X-RAYS that had been done by the previous referrals. Dr. Thomas talked to me in length about what me symptoms were and actually examined me and listened to me. She was the one who found out the was several problems wrong with my shoulder. On August 30 2017 I was scheduled for surgery . During my recovery, Dr. Thomas went out and talked to my mom in the recovery room and told her that everything went as expected but has never seen as much damage in a shoulder like that before. What she anticipated to be a 1 hour surgery ended up being 2 hours long because of the work she had to do. My follow up appointment she explained the work that was done during surgery, along with little films that were taken. Since that time I have had several appointments with Dr. Thomas and her PA Raquel. She actually told me that the pain I was having was not in my head and I am not crazy. I feel that I can ask her anything and get an honest answer. I can call the office anytime and get a response usually within an hour. I never feel like I am pushed or rushed through an appointment when I am there. Sometimes I do have to wait, but, it is worth it to me to be there. Her staff is great ! Her Medical Assistant Ray is a joy to be around and puts me at ease when I come in for my appointment. I would recommend Dr. Thomas to anyone to anyone who asked me.

Sep 7, 2017
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Everyone was very nice!
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