Patient FAQ

Frequently Asked Questions

What is the status of the negotiation between Legacy Health and UnitedHealthcare? 

How does this currently affect me as a UnitedHealthcare member and Legacy patient?

I have a procedure or appointment scheduled and I’m a UnitedHealthcare member. What does this mean for me?

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Frequently Asked Questions & Answers

What is the status of the negotiation between Legacy Health and UnitedHealthcare? 

• We are happy to share that Legacy and UnitedHealthcare have agreed to a new contract. 
• We appreciate your patience throughout these negotiations and look forward to continuing to care for you and your family. 
  
  

How does this currently affect me as a UnitedHealthcare member and Legacy patient?

• There are no changes to your coverage as a result of this agreement. 
• You can continue to access Legacy hospitals, clinics, providers, services and Legacy GoHealth Urgent Care centers using your in-network benefits. 
  
  

I have a procedure or appointment scheduled and I’m a UnitedHealthcare member. What does this mean for me?

• If you have an appointment scheduled, please plan on attending as you normally would. 
• If you cancelled because of uncertainty about the UnitedHealthcare negotiations, please contact us and we will be happy to reschedule.