Legacy Health Partners (LHP)

Delivering value and improving health

LHP Video Library

About LHP Clinical Integration Education

Providers and administrators need to complete this video by September 30, 2023 to be eligible to earn an incentive from the Clinical Integration incentive program.

External Link LHP 2023 Clinical Integration Education (10 minutes)

This year’s annual clinical integration (CI) education video shares why LHP matters and what a successful clinically integrated network looks like. We can approach patient care differently and improve health outcomes more efficiently when primary care, specialty care, and staff work together as a coordinated network. Dr. Albert Chaffin and Dr. Kevin Breger share how they’re approaching cost reduction in their clinical practice which can help you come up with ideas in your own specialty.

About LHP Learning Modules

Providers need to complete one of the following videos by December 31, 2023. Feel free to view any modules that are of interest to you, but you will not receive additional credit for viewing more than one module.

Please note that copies of learning module resources will no longer be emailed to you automatically after you have completed a video. You can access all resources and references on our LHP Team Site here or contact LegacyHealthPartners@lhs.org and we can email a copy to you.

Available Topics (Choose One)

External Link Antimicrobial Stewardship (31 minutes)

FOR Any provider concerned about antimicrobial consumption.

The consumption of antimicrobials has an impact on health care. Antimicrobial stewardship programs aim to improve antibiotic prescribing to help minimize adverse effects as well as reduce cost. This module focuses on instances of Urinary Tract Infections (UTIs).


  • Dominic Chan, PharmD, BCPS, Co-Director of Legacy’s Antimicrobial Stewardship Program
  • Regina Won, M.D., Co-Director of Legacy’s Antimicrobial Stewardship Program

External Link Building Diagnostic Error Prevention into Your Practice (30 minutes)

FOR All providers and practices

Cognitive biases can have a significant impact on the accuracy of diagnoses. This presentation will teach you how to approach diagnostic reasoning to reduce errors. Six common biases are discussed, and case examples given. Many tools are presented to help mitigate errors. Visual aids and charts are presented to help you apply these ideas to your practice.
  • Ann Loeffler, M.D., Pediatric Hospitalist and Infectious Diseases, Physician Leader of Patient Safety and Error Prevention
  • James McCord, M.D., Pediatric Hospitalist, Medical Director of Inpatient Services, Randall Children’s Hospital

External Link Buprenorphine for Opioid Addiction and Chronic Pain (29 minutes)

FOR All providers and practices

Many providers are hesitant to prescribe buprenorphine, in part due to the regulatory process that puts it apart from other medications. This module addresses some of the common misconceptions about prescribing buprenorphine and gives guidance on how it can be incorporated into a practice for two common indications—opioid use disorder and also for chronic pain.
  • Nick Kashey, M.D., MPH, Clinical Vice President, Population Health, Legacy Health
  • Thomas Schrattenholzer, M.D., Medical Director, Legacy Pain Management Center

External Link Caring for Trans and Gender Diverse Patients (27 minutes)

FOR All providers and practices

One third of transgender patients report experiencing fear of discrimination and will delay their health care. We can change this by offering welcoming, affirming health care.

  • N. Hayes Young, former Program Manager, Gender & Sexual Health Program, Legacy Health

External Link Cognitive Screening in Primary Care (19 minutes)

FOR Primary care providers

One in nine patients over the age of 45 worries about memory loss, and up to 25% of patients over the age of 65 have mild cognitive impairment. Cognitive screening helps to identify which patients have these pathologic changes. This module will help you implement screening practices, as well as care planning, for patients needing further cognitive support.

  • Andy Dworkin, M.D., Legacy Medical Group – Geriatrics

External Link Health disparities and breast cancer screening in African American women (60 minutes)

For this module, you must email LegacyHealthPartners@lhs.org so we can record your completion.

In the spirit of our commitment to continuous improvement and meeting the needs of our increasingly diverse and complex patient populations, join us for a close examination of health outcomes data for Black and African American patients. Dr. Nick Kashey, Clinical VP of Population Health, John Collins, Manager of Analytics and Reporting and designer of Legacy’s disparity index, and Dr. Cory Donovan, Surgical Oncologist, share findings and that Black women die of breast cancer at higher rates than white women.

  • Cory Donovan, M.D., Surgical Oncology, Legacy Medical Group

External Link Introducing Physiological Quieting Techniques to Your Patients with Pain (25 minutes)

FOR All providers and practices

Persistent pain is difficult to manage, in part because the nervous system becomes sensitized from exposure to threat/pain over time. Physiological quieting is a self-managing method to help your patients calm their nervous system to improve pain and function.

  • Jennifer R. Antick, PhD, Clinical Health Psychologist, Legacy Pain Management Center
  • Nancy Oswald, LCSW, Clinical Lead, Legacy Pain Management Center

External Link Introduction to Motivational Interviewing (26 minutes)

FOR All providers and practices

Empower patients to take a proactive role in staying healthy by delivering effective lifestyle counseling through the basic principles of Motivational Interviewing.

  • Elizabeth Boies, former Quality Consultant, Legacy Health Partners

External Link Making Patient Experience Work for You (34 minutes)

FOR All providers and practices

Patient experience includes every interaction with patients and families. Understanding patient experience as well as understanding your role as a provider can lead to a more positive patient experience and better health outcomes.

  • Sara Sluder, Program Director of Patient Experience, Legacy Health

External Link Perioperative Approach to Delirium in the Older Surgical Patient (24 minutes)

FOR Providers involved in the peri-operative care of older adults.

Due to the rapid growth of older adults in the United States, post-operative delirium is a growing concern as it leads to poorer outcomes and increases health care costs. This module provides a broad overview of delirium in the older surgical patient including steps for prevention, early recognition and treatment. 

  • Shirin Sukumar, M.D., Medical Director, Legacy Medical Group – Geriatrics

External Link Provider Wellness: Managing Difficult Interactions (20 minutes)

FOR All providers and practices

Difficult interactions with patients and colleagues, and even those outside of the workplace, can have a tremendous impact on your mood and productivity. Find out how to manage these situations in a positive way to reduce stress and improve your overall well-being. 

  • Barry Egener, M.D., Internal Medicine

External Link Provider Wellness: Mindfulness Techniques (20 minutes)

FOR All providers and practices

Using relaxation exercises in your daily life can have tremendous positive health benefits for both you and your patients. Consider viewing this module in a quiet place as it includes meditation exercises.

  • Reza Antoszewska, NP-C, Integrative Cancer Care Clinic, Legacy Cancer Institute, Legacy Good Samaritan Medical Center

External Link Quality Improvement: Getting Started in Your Clinic (24 minutes)

FOR Primary care and specialists who practice at clinics as well as clinic administrators and staff.

Learn how to develop a culture of quality in your clinic, accurately define quality improvement project goals, and use appropriate quality improvement tools. Hear from one clinic who used quality improvement tools to increase consistency in opiate prescribing and monitoring patients without overburdening staff.

  • James P. Borden, M.D., FACP, Internal Medicine, Site Director, Good Samaritan Clinic, Legacy Medical Group
  • Elizabeth Boies, former Quality Consultant, Legacy Health Partners

External Link SBIRT – Alcohol and Drug Screening Intervention (17 minutes)

FOR LHP providers who work in clinics, especially primary care clinics (NOTE: Legacy ED and Legacy Medical Group may have their own education about SBIRT for providers in those groups).

Resources and tips for implementing the SBIRT [Screening, Brief Intervention, and Referral to Treatment] program, an effective evidence-based process that improves lives of patients with special focus on what physicians can do to help their patients with risky drinking.

  • Elizabeth Boies, former Quality Consultant, Legacy Health Partners

External Link Social Determinants of Health (18 minutes)

FOR All providers and practices

What happens to your patients outside of your medical practice can have a profound impact on their health, especially for the most vulnerable ones. Factors such as a patient's education, where they live and work, their housing situation, and their access to healthy food all contribute to a person’s health. These social determinants must be considered when providing treatment and care.

  • RJ Gillespie, M.D., M.H.P.E., The Children’s Clinic

External Link Social-Emotional Development for Pediatric Primary Care (18 minutes)

FOR Providers involved in family wellness.

The concept of social-emotional health and social emotional learning is gaining a lot of attention in early childhood health due to its effects on a child’s behavior and mental health, school success, and eventual adult relationships. This module provides an overview of social-emotional health including, foundational impacts on child and family wellness, current barriers to health development, current efforts, and practice-based changes that can help address social-emotional health.

  • RJ Gillespie, M.D., M.H.P.E., The Children’s Clinic

External Link Statistics Refresher for Clinicians: Evaluating Test Results and Treatment Value (22 minutes)

FOR All providers and practices

A practical application of commonly used statistical tools to evaluate testing reliability as well as the efficacy of interventions. This module offers a refresher on statistical concepts you will routinely see in daily practice and in literature review.

  • Austin Hill, M.S., former Data Analyst, Population Health, Legacy Health

External Link Talking about End-of-Life (23 minutes)

FOR All providers and practices Identifying appropriate times and opportunities for advance care planning and end-of-life discussions. Develops techniques for talking about end-of-life with your patients using the SPIKES conversation guide. Helps with understanding palliative care and hospice and the differences between them.
  • Christine Erickson, ANP, ACHPN, Legacy Palliative Care Medicine Service
  • Lori Eckel, LCSW, ACHP-SW, Legacy Palliative Care Medicine Service

External Link Understanding Risk Adjustment (12 minutes)

FOR All providers and practices

Risk adjustment is the process by which resources are allocated in all new value-based arrangements. Accurate and specific diagnosis coding not only supports population health efforts, but also improves Legacy Health Partner’s performance in risk-sharing contracts.  Understanding risk adjustment is critical to success as we transition from volume to value.

  • Nick Kashey, M.D., MPH, Clinical Vice President, Population Health, Legacy Health