Quality Corner: 2023 performance results and LHP’s focus on improvement 

The results for LHP’s 2023 performance year are in, and we are proud to share performance highlights and let you know where we are focusing our attention this year. We will distribute incentives to practices based on LHP's performance measures later this fall as usual.

Strengths of our network 
  • Providers in our network improved cervical cancer screenings since 2022 and have increased well-child visit rates each year since 2020.
  • Providers continue to perform well in patient safety measures and prescribe generic medications when they are available.
  • We are excited to celebrate your outstanding performance and hear more about your achievements and what is working well for you and your patients.
LHP’s focus on improvement opportunities 
  • To improve diabetes care, we are:
    • Assessing performance trends and organizing regional meetings to learn together and address shared challenges or barriers.
    • Providing resources like the Diabetes Playbook.
    • Mailing reminder cards to PacificSource patients with diabetes to help them track their routine care through the year.
  • Managing chronic conditions is an important step in preventing serious health complications. Our Better Health care team is available for care management and can help patients manage medications and schedule preventive care visits.
  • Emergency room visits and advanced imaging tests happened more frequently. This year, LHP is making it easier to access resources like clinical collaboration guidelines and the Avoidable ED visit toolkit without a password to help reduce total cost of care. Stay tuned!

How you can get involved

  • We encourage you to review your results (2023 measures are archived on your LHP dashboard) and identify at least one area where you can make an impact this year. This is a great opportunity to track your progress and submit your ideas for LHP’s Quality Awards. You could win a cash prize for your practice and share your project with the network. We would love to hear from you.
  • Download this handout for highlights about this year’s clinical integration program and “quick links” to all the tools and resources available to support you. You can review performance measures for 2024 once they are posted in the LHP Reporting Suite soon.
  • You can request support from our Quality, Performance and Improvement team who are available to help with HCC re-capture, Stars performance, quality projects, and workflow improvements. Email LegacyHealthPartners@lhs.org or let your outreach adviser know you are interested.

We are proud to have you as part of our network. Thank you for continuing to provide the highest quality care to our patients.