Concierge Pharmacy
About the program
Legacy Health's Concierge Pharmacy program offers an additional level of support for patients whose medical needs are complex and require special knowledge, but who are not on specialty medications. We provide that extra personal service to ensure you benefit from your therapy.
Personalized patient care
Our staff members will work with you to discuss your treatment plan and will address any questions or concerns you may have. Patients will be automatically enrolled in the Patient Management Program, which provides patients with training, education and counseling.
Collaboration with your doctor
We collaborate directly with your doctors and caregivers and are here to make sure any difficulties you have are addressed immediately. We will also coordinate prior authorization with your insurance company.
Regular follow-up
Getting your medications and medical supplies quickly and efficiently is important. Our concierge pharmacy team will be in close contact with you during your treatment, provide refill reminders and be your healthcare advocate.
Navigating benefits
Treatment can be costly. Our team will help you navigate the complexities of the healthcare system to explore every option available to you. Our relationships with insurers will provide you with information and explanations of your prescription and medical insurance benefits.
Delivery of medications
We offer fast and convenient delivery to your home, workplace or any location you prefer. A staff member will contact you 5 to 7 days prior to your refill due date to coordinate the medications you need, update your medical and insurance records, and then set up and confirm a delivery date and address.
How to apply
If you're interested in learning more, please discuss with your provider. A referral from your provider will be needed to access this program.
