Specialty Pharmacy
About the program
Our specialty pharmacy supports patients with chronic and complex conditions, such as cancer, Hepatitis C, HIV, rheumatoid arthritis, multiple sclerosis and patients who have been prescribed expensive medications. These medications are not usually available at retail pharmacies and may require special handling, such as refrigerated shipping.
Our staff understands your medical needs may be complex and require special knowledge when working with your medical provider and insurance company. We provide you with the personal service necessary to ensure that you achieve the most benefit from your therapy.
Personalized patient care
Our specially trained staff will work with you to discuss your treatment plan and address any questions or concerns you may have. Specialty patients will be automatically enrolled in the Patient Management Program, which provides patients with training, education and counseling.
Collaboration with your doctor
We collaborate directly with your doctors and caregivers to make sure any difficulties you are having with your treatment are addressed immediately. We will also provide coordination of prior authorization with your insurance company.
Regular follow-up
Getting your medications and medical supplies quickly and efficiently is important. Our specially trained staff will be in close contact with you during your treatment to provide refill reminders and be your healthcare advocate.
Navigating benefits
Treatment can be costly. Our team will help you navigate through the complexities of the healthcare system to explore every option available to you. Our relationships with insurers will provide you with information and explanations of your prescription and medical insurance benefits.
Delivery of your medications
Our specialty pharmacy offers fast and convenient delivery to your home, workplace or any location you prefer. A staff member will contact you 5 to 7 days prior to your refill due date to coordinate the medications you need, update your medical and insurance records, and then set up and confirm a delivery date and address.
How to apply
If you're interested in learning more, please discuss with your provider. A referral from your provider will be needed to access this program.
Resources
Contact us
- Phone: 503-413-5187
- Toll-Free and After-Hours: 888-256-6944
