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Notice of Nondiscrimination | Accessibility

Legacy complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, gender, gender identity, religion, sexual orientation, education, veteran status, disability, socioeconomic background or any other attribute. 

Patients receive the same level of care and access to services, regardless and irrespective of age, race, ethnicity, gender, gender identity, religion, sexual orientation, education, disability, socioeconomic background or any other attribute. 

Patients have the right to be informed regarding their care and treatment in a manner and format tailored to the patient’s age, language, and ability to understand. In keeping with Civil Rights laws, the Americans with Disabilities Act and The Joint Commission, Legacy provides for the most effective communication with patients. 

Legacy provides free language services to people whose primary language is not English, Interpreter services are available throughout the organization. Legacy provides information to staff on the availability of interpreter services and facilitates the communication needs and requests of patients and families. 

Legacy employs Spanish-speaking interpreters at Legacy Good Samaritan and Legacy Emanuel hospitals and clinics and contracts for interpreter services at all Legacy service locations to provide for interpretation of information (verbal or written) in a wide variety of languages and for the hearing impaired. Legacy policy, Interpreters for Hearing Impaired and Non-English Speaking Patients (100.32), defines processes for accessing interpreters.

Legacy provides free aids and services to people with disabilities to communicate effectively with us, such as: 

  • Qualified sign language interpreters 
  • Written information in electronic formats 
  • TTY phones 

Any individual in need of aids or language services can request services from all members of Legacy’s workforce. 

Any individual who believes that Legacy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender or gender identity, can file a grievance with the Legacy Compliance department by: 


You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

You may choose and download a native language version of the Notice of Nondiscrimination and Accessibility.  

English Name

Translation

Spanish

Español

Russian

Русский

Vietnamese

tiếng Việt

Arabic

العربية

Chinese

简体中文

Somali

Soomaali

Korean

한국어

Burmese

Farsi

فارسی

Nepali

नेपाली

Chuukese

Fosun Chuuk

Karen

Karen language image

Romanian

Română

Swahili

Kiswahili