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Drug-free workplace services

Substance abuse in the workplace affects a company’s safety, profitability, devalues the employees’ company stock and profit sharing, and increases the likelihood of job insecurity for all. Our drug and alcohol screening programs can help you reduce the impact of substance abuse on your business.


Monday–Friday, 8 a.m.–5 p.m.

Urine Drug Screens (Federal & non-Federal)

  • Pre-employment
  • Reasonable Suspicion
  • Random
  • Post-accident
  • Donors are required to bring photo ID and to refrain from drinking fluids during the 2 hours prior to the test.

Breath-Alcohol Testing (Federal & non-Federal)

  • Pre-employment
  • Reasonable Suspicion
  • Random
  • Post-accident

Workplace Substance Abuse Training

  • Department of Transportation (DOT) Reasonable Suspicion Supervisor Training
  • Non-DOT Reasonable Suspicion Supervisor Training

Medical Review Officer (MRO)

If the result of a urine drug screen is “non-negative”, it must be reviewed by a Medical Review Officer (MRO).

The function of the MRO for non-negative drug tests is to determine if there is a medically valid reason to overturn a laboratory test result. For example, if an employee has a prescription for the substance that was found in his/her system, the MRO is qualified to declare the test a negative instead of a positive. The MRO speaks with the donor directly about prescription medications or medical treatments which could have caused the laboratory result to be positive. If there appears to be a medical explanation for the result, appropriate methods are used to confirm such information.

The MRO then makes a determination from all information received whether or not the test is positive. It is imperative that the employer and/or employee provide contact information for this purpose, otherwise the results can be significantly delayed.

The service fee for the MRO will only be incurred on “non-negative” tests. In effect, the MRO ensures that the employer will not be terminating anyone or denying employment on the basis of a test that is actually negative for illicit drug use. In the case of an established employee, it is incumbent upon the employer to keep that individual off duty until the MRO has made a determination and the results of the drug test are final.

For more information, call 971-983-5340 or visit the forms and resources section.

"Business Health Services has allowed us to comply with the FAA drug testing mandate at a great price and made it very easy."

Dewey Conroy, Vice President – Pacific Coast Avionics Corporation