APPOINTMENT, VISITOR & EVENT RESTRICTIONS
Patients and visitors coming into any Legacy Health hospital or clinic must wear a mask
- Patients may take their mask off when they are in their own hospital or exam room.
- Visitors must continue wearing their mask while they are in the patient’s hospital or exam room.
- Patients and visitors are asked to bring their own mask to wear.
- Patients showing signs of sickness (like a fever or cough) will be given a hospital mask to wear.
- Visitors must also wear any other personal protective equipment (PPE) given to them by their patient’s care team.
Exceptions: young children under age 2, anyone who has trouble breathing and patients at Unity Center for Behavioral Health.
In Legacy Health’s Oregon facilities, non-urgent medical procedures will resume on May 1, 2020. This is in accordance with the safety requirements for hospitals outlined by Gov. Kate Brown in her April 25 announcement lifting the ban on non-urgent procedures.
In Legacy Health’s Washington facilities, we are planning to begin offering non-urgent procedures on May 18, 2020. This is in accordance with Gov. Jay Inslee’s plan to lift the ban on non-urgent procedures.
Priority will be given to the most urgent cases. Patients will receive communication from your clinic or provider’s office.
Appointment screening restrictions — clinics & medical office buildings
Legacy Health is screening each person entering the building for a fever and other symptoms. Please follow these instructions:
- Form a line
- Keep 6 feet of distance between yourself and other people in this line
- To limit the spread of COVID-19, if you are accompanying a patient, we ask that you wait in your car.
Visitor restrictions — hospitals
Legacy Health is not allowing hospital visitors. Effective May 1, 2020, the specific exceptions are that:
One (1) designated visitor per patient, age 18 or older (who is cleared via screening protocol), may visit:
- A patient in labor or with a new baby
- During end-of-life care
- A patient receiving outpatient day surgery (if patient is then admitted they will not be permitted to have a visitor)
The designated visitor may not switch with another person.
Two (2) same parents or direct caregiver per day for the hospital stay, age of 18 or older (who is cleared via screening protocol), may visit:
- A patient who is a child or baby (including NICU patients)
The designated visitors may not switch with another person(s) within the hospital stay.
Hospital entrance & hours restrictions
- Due to visitor restrictions, entrances to our hospitals are limited
- Please check the specific hospital page to download a campus map that shows which entrances are available
- Visitors who meet the requirements above are able to visit 6 a.m.–9 p.m. (Visitors to the Family Birth Center only are not limited to those hours and are allowed in the hospital during the entire stay.)
What are the requirements for approved visitors when visiting a hospitalized patient?
Approved visitors must meet the following requirements when visiting a hospitalized patient:
- Be healthy! You may not visit if you have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). If you start to experience symptoms, please leave the hospital.
- Wear your visitor wristband. If you are not wearing your wristband, you may be asked to leave.
- Be the only person visiting your patient during their stay. You may not switch out with another person.
- Stay in your patient’s room unless there is an emergency, you are going to the cafeteria or you need to use the restroom. Once you leave your patient’s room, you must leave the medical center. Visitors should not loiter on the unit or on campus.
- Wear the required personal protective equipment (PPE) as instructed for each specific isolation status.
- Be 18 and older. Younger visitors will not be allowed except under extraordinary circumstances.
Note: No animals except for service animals are permitted at this time. The restriction includes pet therapy animals.
Violation of any of these rules may result in your removal from our facility.
How can I stay connected with family members or friends who are in the hospital?
We encourage family members and friends to use alternative ways to interact with patients during this time. Here are some ideas:
- Use FaceTime, Skype or other video chats to connect
- Talk on the phone, if even just for a few minutes can make everyone feel connected
- Use chat to share memes and the latest news
- Schedule Google Hangouts for the whole family
Event & meeting restrictions
- Legacy Health will limit the number of events held on our properties until further notice.
- Event organizers will contact registered attendees with more information.
- For updates on Legacy Health’s Office of Philanthropy & Community Engagement events, please click here.