VISITOR RESTRICTIONS & SAFETY REQUIREMENTS
Hospital visitor restrictions
Effective Monday, August 16, 2021, our visitor policy will change in order to limit the number of visitors. The rapid rise of the COVID-19 Delta variant in our area has resulted in instances of patient and staff exposure to the virus by COVID-positive visitors. The policy applies to all visitors including those who are fully vaccinated. To ensure the safety and care of patients, staff and the community as a whole, we are taking this difficult step.
- Visitors will not be allowed for any adult patients during their stay. This includes inpatients and outpatients.
- Adult patients in the emergency department will be allowed to have one (1) visitor. The visitor must be 18 years of age or older and pass a COVID-19 screening. However: If the patient is later admitted into the hospital, the visitor will not be allowed into the hospital’s patient room.
- In outpatient surgery settings, a patient is allowed to have a visitor help with discharge, follow-up care instructions and pick-up.
- Family members of patients will need to provide a contact with whom the care team can communicate.
Labor & Delivery patients
- Labor & Delivery patients are allowed one visitor. This visitor must be the same person for the entire stay. We are not allowing doulas to accompany Labor & Delivery patients at this time.
- Pediatric patients are allowed two (2) same parents or direct caregivers, age 18 or older, who pass a health screening, for the hospital stay, in the emergency department, or outpatient procedures or surgeries.
- Parents under the age of 18 may visit.
- Parent or direct caregivers who do not pass the exposure part of the health screening will be allowed to visit unless:
- Visitor is sick
- Visitor is being evaluated for COVID-19
- Visitor is positive for COVID-19
- If one parent or direct caregiver meets the screening criteria but the other does not, only the parent/direct caregiver who meets the screening criteria can visit. If the screening criteria cannot be met by either, one parent or direct caregiver will be allowed to visit.
- Disabled patients who have designated support persons are limited to one (1) support person at a time whether or not the patient has tested positive for COVID 19 or is being evaluated for COVID 19.
- Support persons may change out during the patient’s hospital stay. Learn more
Please encourage visitors to connect with loved ones over the phone or through electronic communication. The care team will do its best to arrange virtual visits. Vendors are not allowed unless they are clinically necessary or have essential vendor appointments. Clean your hands every time you enter or leave the hospital and any patient or exam room. Use an alcohol-based hand sanitizer or wash with soap and water for 20 seconds.
All visitors will need to comply with other safety measures, including a COVID-19 screening and wearing protective masks in all locations.
We are screening each person entering a Legacy facility for COVID-19 symptoms, such as:
- Runny nose
- Sore throat
- Shortness of breath
As well as screening about international travel:
- Have you travelled internationally to CDC Level III High Risk Country in the last 14 days?
- Have you travelled on a cruise ship in the last 30 days?
Physical distancing guidelines
- Please maintain physical distancing and keep at least six feet of space between yourself and others whenever possible.
- Some areas are unable to accommodate visitors because of limited space and the need to maintain appropriate physical distancing.
- Visitors must limit the places they go to in the facility to the patient’s room, the restroom and the cafeteria.
- All patients and visitors must wear a mask at all times. This includes public spaces. Consideration will be given to young children under age 2.
- Visitors who refuse to wear a mask will be asked to leave the building.
- For your comfort and safety, visitors and symptom-free patients should bring and wear their own masks.
- Vented masks, scarves, bandannas, gaiters or veil masks may not be worn in Legacy Health facilities. Anyone wearing one of these masks will be given a new mask to wear at the screening station.
- Patients and visitors without a mask will be provided one. If you have a latex allergy, please note that some of the masks we provide contain latex in the ear loops. We cannot guarantee that our masks are latex-free because of supply shortages caused by COVID-19.
- Patients and visitors should follow these mask safety tips
Hospital entrance restrictions
- Due to visitor restrictions, entrances to our hospitals are limited
- Please check the specific hospital page to download a campus map that shows which entrances are available
Requirements for approved visitors when visiting a hospitalized patient:
Approved visitors must meet the following requirements when visiting a hospitalized patient:
- Be healthy! You may not visit if you have symptoms of respiratory infection. If you start to experience symptoms, please leave the hospital.
- Be the only person visiting your patient during their stay. You may not switch out with another person.
- Stay in your patient’s room unless there is an emergency, you are going to the cafeteria or you need to use the restroom. Once you leave your patient’s room, you must leave the medical center. Visitors should not loiter on the unit or on campus.
- Wear the required personal protective equipment (PPE) as instructed for each specific isolation status.
- Be 18 and older. Younger visitors will not be allowed except under extraordinary circumstances.
Note: No animals except for service animals are permitted at this time. The restriction includes pet therapy animals.
Violation of any of these rules may result in your removal from our facility.
How can I stay connected with family members or friends who are in the hospital?
We encourage family members and friends to use alternative ways to interact with patients during this time. Here are some ideas:
- Use FaceTime, Skype or other video chats to connect
- Talk on the phone, if even just for a few minutes can make everyone feel connected
- Use chat to share memes and the latest news
- Schedule Google Hangouts for the whole family