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All of the staff and Dr Phan are always professional and kind. I feel safe and secure with all my medical care there.

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Dr. Phan is very caring, listens very carefully and outlined a health care plan that was easy to understand and accomplish. I was impressed with his preparation for our afternoon visit, citing he read my medical record this morning and was thoroughly knowledgeable about my health history. Dr. Phan is a wonderful primary care.

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Dr. Phan has helped me reverse my diabetes. My BG level was so high the A1C tester and my finger prick tester couldn't provide results. Now my A1C is 6.0 and only on metformin. My relatives have died from diabetes on both sides of my family. I thought I was doomed just like them. I was really scared. Dr. Phan reversed my diabetes pretty quickly. I am really grateful for his guidance and helping me turn my life around.

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Dr Phan listened to my questions and responded appropriately. Professional and personable. The receptionist Kerri went above and beyond.

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Unable to reach anyone by phone. Can only try to schedule video calls through My health. Difficult to schedule in person appointments or get blood work done. Like my doctor, but ready to go somewhere else.

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It went well medical assistant was also very good

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Doctor is fantastic, personal, knowledgeable, and understanding to my needs! Wait time both to schedule an appointment and the wait time in the lobby to see the doctor is (IMO) excessively too long.

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Really good

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I am a new patient for Dr.Phan and he went over all my issues. Good Doctor.

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Dr. Phan was very thorough and attentive during the appointment.

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It was good

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When trying to schedule this appointment online via myhealth, my only option was telehealth. But I needed a routine physical.

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My new provider was very pleasant and easy to talk to.

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I feel cared for and that they care about me.

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Dr Phan. Is a new doctor for me and certainly made me feel comfortable. He spent a lot of time going over my medical history and set up some follow-up and test for me.

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Md had current knowledge and protocols. Very clearly voiced his concerns and cautions per his education. He was attentive and respectful of my rights to my care and cautioned me if he disagreed but didn't force anything against my will. Considerate and pleasant. Fair minded.

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Office staff was very efficient and friendly. The doctor was very easy to work with.

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I was treated with friendliness the reception area is always welcoming and respectful. This is a great clinic and the staff and doctors are great.

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Dr. Phan is the best provider I have seen in years

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Provider made me feel comfortable during the visit.

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Office needs to improve phone support in scheduling appointments. Very loooong hold times.

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I had been fasting for lab work but lab was closed&I had to reschedule labs for another day. Inconvenient

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Dr Phan listened and responded to all my questions. As a transfer patient Dr Phan thoroughly went through my medical history and meds list. I felt all points of importance were addressed.

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Treated with respect and courteous care

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I really appreciate the effort this provider has done to help me control my diabetes. I did not think this was possible when I started. I thought I was going to have a terrible outcome like the rest of my family. I was scared.

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Dr. Phan was very thorough in his evaluation of my shoulder pain and really listened to me. He was also took the time to explain what the thought might be the cause including drawing a picture for my understanding. I very much appreciated his time and attentiveness as well as his plan and recommendations.

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Dr. Seemed rushed

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Good

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All the staff are professional and kind, and Dr Phan.

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Time spent making appointment due to staffing issues and shortage of available providers was dismal. I have had 4 different providers due to turnover. I have seen each provider once and then had to re-establish care. The wait for this appointment was 6 months.

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The timeframe for the visit was very easy to accommodate as the Dr. Had cancellations the same day as my call to make an appointment. Other than that, I was far from impressed with my visit. The Dr. Spoke to me as if he did not believe or agree with the severity of my pain or condition and treated me with an almost dismissive tone. So much so that I may look for a new provider. This is the second time I have seen this and only this doctor and both times the visit was exceedingly short, did not review the general survey with me that I filled out prior to the visit, and was extremely unhelpful with suggestions of remedy for pain, potential preventive care, or even specialist referral. I felt as if his goal was only to get me in and out with as little effort as possible.

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I had been having dizziness and we covered this. I had no bad experiences during this visit.

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Not really sure MD is knowledgeable enough for my issues

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I find it odd that doctors don't touch their patients anymore. Everything is done verbally with the doctor sitting at a computer screen across the room. It feels very impersonal to me. My doctor did not even listen to my heart or check for sounds in my lungs when I breathe. I miss the personal touch.

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He didn't know my medical history. He didn't listen to me when I told him I can't take a medication because it would stop my lactation/breastfeeding. I had to contact him multiple times and get aggressive/tense to get any answers. You could tell he didn't want to spend more time with me because he kept cutting me off and dismissing my questions. His body language was halfway out the door when 15-20 min. had passed. He needs to be more personable and spend more time with his patients. He comes off as if he doesn't care.

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Exceptional service and professionalism.

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He was efficient and kind

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I've never felt more understood, accepted and listen to than I have at Dr. Phan's office. I moved here from the rural south where women medical care was as hard to find quality work as it would be to find a pot of gold coins at the end of a rainbow. I'm very grateful to this entire team for how much help they've provided me

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The lady that took my blood in the lab was awesome

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This office has a real problem with phones. I wait a minimum of 30 min on hold. That is unacceptable.

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I confident that Dr. Phan is capable of making my health get better

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Dr. Phan was very open and friendly. This was my first visit and we shared a lot of information and I felt pleased to have Dr. Phan as my new doctor.

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Very good

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All of my interactions were adequate. The receptionist was not necessarily friendly but got the job done. The nurse was awesome and very friendly. And sensitive to my health. Dr was amazing and very thorough

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This was my wellness visit and we are going on a trip in a week. I was also having pain in shoulder. Dr.Phan sent me for an exray, and then got me in the same day for a cortisone shot. I am much appreciative of Dr. Phan and the ladies at the front desks for getting me taken care of on such a short notice. Well done!

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The doctor & staff made me feel at ease.

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Great doctors at this clinic

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Dr. Phan was very knowledgeable, very attentive and a good listener regarding my concerns.

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Extremely satisfied with Dr Phan,he is a good Dr with good advice

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Good.

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Dr Phan- very goodPhone system and wait time as bad as it gets.Why would they leave me a voicemail mail so I can stay on line for 30 minutes and hang up in frustration because no one picks up the phone?

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The app doesn't allow me to make in-clinic appointments so I have to call in. Other than that, everything's great, and I love having Dr. Phan as my PCP

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I really like Dr.Phan, he takes his time with me and recommends all the extra items I need to be aware of.He fully explains why I need them and discusses the pros and cons.,which I appreciate

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All good - routine

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Dr Phan is thorough and communicates why he is prescribing a med or new med. He is honest and cares about my concerns.

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The best part of my experience was Dr. Phans medical assistant corina. I walked in not in a bad mood but also not in an overly happy mood. Because of her I left with a smile on my face. She is extremely personable, understanding, patient, accommodating and I have not one single bad thing to say about her. If she was a doctor I would only go to her. Dr. Phan is great of course, but if I'm able to request her I will every single time.

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On time, very pleasant, caring.

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My visit was very good. I have always enjoyed the professionals at this location and will continue to use it and recommend Legacy Medical Center.

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I do business with Legacy because the doctors and staff are great. But much of my interaction with Legacy is through various web and online interfaces which are not well designed. I wish Legacy would invest in an improved online user experience. I would be happy to discuss specific details if you want them.

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Dr. Phan is thorough and an excellent listener. I am very pleased he is my doctor.

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He is extremely dedicated to us, his patient.

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I'm and out 45 minutes very good

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Dr. Albert Phan is very thorough and shiws genuine care for me. Thanks.

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I filled all the check in information online before my visit which was great. The person that checked me in even though still training was very efficient and speedy. Doctor Phan quickly reviewed my recent history, asked few questions and quickly came to a diagnosis and clearly explained what the problem was. He suggested few medications and symptoms improved very fast. I would absolutely recommend doctor Phan.

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Needed to see doctor because of sudden clot.Office staff fit me in two consecutive days and arranged an ultrasound between visits.

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Everyone was friendly and made me comfortable. I liked that I could get my X-ray done upstairs quickly after my appointment

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I wanted the doctor to recommend a neurologist since I have nerve damage in my right side but he said my pain management doctor would have to do It. Since the injections didn't work and I am in lots of pain, it takes weeks to see the pain management doctor who now had the virus. The MRI showed nerve damage...need to see a specialist. .

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I was grateful to be seen quickly and to receive an alternative drug recommendation to control allergies.

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I'm very used to doctors dismissing me for my weight, and it's a reason I don't like visiting the doctor. Every Legacy Health doctor I have had has been very good about listening to me and more importantly believing that I'm trying to get my weight down. It's been very nice so I'd recommend Legacy till the end of time for that reason alone.

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Dr. Phan is the best PCP that I have ever had!

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Dr. Phan is an excellent provider! He is a good listener, kind, professional and compassionate. Thank you very much Dr. Phan

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I felt comfortable talking to him. I will like to continue seeing him.