Albert Phan, DO

Not accepting new patients

Patient Rating:

4.9 Read all reviews

My Specialties:

Family Medicine, Board-certified

My Areas of Focus:

Adolescent Medicine (12 and up), Family Medicine, Family Practice, Diabetes, Osteopathic Manipulative Treatment

Languages:

English

Gender:

Male

Where I see patients

Where I see patients

Legacy Medical Group–Cornell

A department of Legacy Good Samaritan Medical Center

About Me:

I enjoy treating patients of all ages, incorporating the mind and body to treat the "whole patient". I grew up in Dallas, TX and moved to Pennsylvania for medical school. I then moved to South Florida for residency. I moved to Portland, Oregon in 2018. I enjoy traveling, tennis, cooking, horticulture, home-improvement projects, and spending time with family.

Education:
Residency: Palm Beach Consortium of Graduate Medical Education - Family Medicine
Medical School: Lake Erie College of Osteopathic Medicine - Greensburg
Bachelor of Science: University of Texas at Arlington
Year I Started Practice: 2018
Hospitals Served: Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings

Average Rating:  4.9 out of 5.0

  Mar 28, 2024
Dr.Phan is an excellent provider whom I hope to continue to see for my health care.

  Mar 28, 2024
My appointment was for 8:20 but didn't see the doctor until 8:48

  Feb 28, 2024
Medical assistant is great. Doctor was ok.

  Feb 26, 2024
This was a welcome introduction to a new provider. He was well prepared, he checked my chart and prior test results and gave me advice related to those tests. Very impressed and happy to have him as my new primary care physician!

  Feb 26, 2024
Only thing I thought inappropriate at visit when asked for a copy of my lab results. Receptionist stated I would have to ask the Dr. I supplied my insurance card and photo ID. Labs are my information. There should be no further question and it should be given to me if my id is verifiable. If sn office person is not reputable to give me that info there should be no problem Over regulation by the government is a problem for everyone. Costs go up and people suffer for it. The Dr gave me my labs and thoughly explained everything. Very professional. I was a nurse for 40 years and got do burned out from the stress, regulation and constant changes in the rules. The treatment of Covid pts and medical personnel is an example. This is one reason for ridiculous high cost and overreach.

  Feb 14, 2024
Met expectations

  Feb 13, 2024
Dr. Phan is an amazing physician. He is a good listener, kind, knowledgeable and thorough. The entire staff was fantastic!

  Feb 7, 2024
Very good experience!

  Feb 6, 2024
Dr. Phan is a wonderful Doctor. He answers all questions, listens very carefully. He was very prepared for today's visit and contacted me about test results before the visit. I'm telling my entire family about Dr. Phan's excellent care!

  Feb 1, 2024
Always have had good experiences with Legacy. I have moved pretty far away from the office, but I keep coming here because of the service provided. Although if I could magically move you guys closer I so would, envy that my wife's doctor is a mere 7 minutes away.

  Jan 30, 2024
Good Experiences

  Jan 10, 2024
I've never received care this good, ever, in my entire life. Dr. Phan is the gold standard. I'm beyond impressed.

  Jan 4, 2024
They care

  Dec 26, 2023
Dr. Phan is knowledgeable and thorough. He really listens to me.

  Dec 12, 2023
Dr Phan was attentive and knowledgeable

  Dec 11, 2023
Good

  Dec 6, 2023
This was a 'new patient' appointment with Dr Albert Phan. I felt he was extremely thorough in reviewing all my medical information and I had no problem asking questions and was given very understandable answers. After the appointment I had [for me] somewhat normal response to getting blood samples and discussed possibly going to the Lab in the future.

  Nov 30, 2023
My primary care physician and the staff at his office is very friendly and helpful. They make me feel like I'm important, In that is what is important. To make the patient feel comfortable. That they do a great job of.

  Nov 28, 2023
I was there to establish a new patient. He was very thorough and receptive to my input and together we came up with a good health plan for me. Very impressed.

  Nov 21, 2023
Dr Phan has done an excellent job of making me feel comfortable. He was aware of my medical issues and I felt very assured of his medical expertise.

  Nov 8, 2023
All of the staff and Dr Phan are always professional and kind. I feel safe and secure with all my medical care there.

  Nov 7, 2023
Dr. Phan is very caring, listens very carefully and outlined a health care plan that was easy to understand and accomplish. I was impressed with his preparation for our afternoon visit, citing he read my medical record this morning and was thoroughly knowledgeable about my health history. Dr. Phan is a wonderful primary care.

  Nov 1, 2023
Dr. Phan has helped me reverse my diabetes. My BG level was so high the A1C tester and my finger prick tester couldn't provide results. Now my A1C is 6.0 and only on metformin. My relatives have died from diabetes on both sides of my family. I thought I was doomed just like them. I was really scared. Dr. Phan reversed my diabetes pretty quickly. I am really grateful for his guidance and helping me turn my life around.

  Nov 1, 2023
Dr Phan listened to my questions and responded appropriately. Professional and personable. The receptionist Kerri went above and beyond.

  Oct 19, 2023
Unable to reach anyone by phone. Can only try to schedule video calls through My health. Difficult to schedule in person appointments or get blood work done. Like my doctor, but ready to go somewhere else.

  Oct 18, 2023
It went well medical assistant was also very good

  Oct 18, 2023
Doctor is fantastic, personal, knowledgeable, and understanding to my needs! Wait time both to schedule an appointment and the wait time in the lobby to see the doctor is (IMO) excessively too long.

  Oct 12, 2023
Really good

  Oct 9, 2023
I am a new patient for Dr.Phan and he went over all my issues. Good Doctor.

  Sep 29, 2023
Dr. Phan was very thorough and attentive during the appointment.

  Sep 27, 2023
It was good

  Sep 27, 2023
When trying to schedule this appointment online via myhealth, my only option was telehealth. But I needed a routine physical.

  Sep 8, 2023
My new provider was very pleasant and easy to talk to.

  Sep 1, 2023
I feel cared for and that they care about me.

  Aug 25, 2023
Dr Phan. Is a new doctor for me and certainly made me feel comfortable. He spent a lot of time going over my medical history and set up some follow-up and test for me.

  Aug 25, 2023
Md had current knowledge and protocols. Very clearly voiced his concerns and cautions per his education. He was attentive and respectful of my rights to my care and cautioned me if he disagreed but didn't force anything against my will. Considerate and pleasant. Fair minded.

  Aug 25, 2023
Office staff was very efficient and friendly. The doctor was very easy to work with.

  Aug 15, 2023
I was treated with friendliness the reception area is always welcoming and respectful. This is a great clinic and the staff and doctors are great.

  Aug 14, 2023
Dr. Phan is the best provider I have seen in years

  Aug 14, 2023
Provider made me feel comfortable during the visit.

  Aug 9, 2023
Office needs to improve phone support in scheduling appointments. Very loooong hold times.

  Aug 4, 2023
I had been fasting for lab work but lab was closed&I had to reschedule labs for another day. Inconvenient

  Aug 2, 2023
Dr Phan listened and responded to all my questions. As a transfer patient Dr Phan thoroughly went through my medical history and meds list. I felt all points of importance were addressed.

  Aug 2, 2023
Treated with respect and courteous care

  Jul 28, 2023
I really appreciate the effort this provider has done to help me control my diabetes. I did not think this was possible when I started. I thought I was going to have a terrible outcome like the rest of my family. I was scared.

  Jul 14, 2023
Dr. Phan was very thorough in his evaluation of my shoulder pain and really listened to me. He was also took the time to explain what the thought might be the cause including drawing a picture for my understanding. I very much appreciated his time and attentiveness as well as his plan and recommendations.

  Jul 12, 2023
Dr. Seemed rushed

  Jul 7, 2023
Good

  Jul 7, 2023
All the staff are professional and kind, and Dr Phan.

  Jul 5, 2023
Time spent making appointment due to staffing issues and shortage of available providers was dismal. I have had 4 different providers due to turnover. I have seen each provider once and then had to re-establish care. The wait for this appointment was 6 months.

  Jul 5, 2023
The timeframe for the visit was very easy to accommodate as the Dr. Had cancellations the same day as my call to make an appointment. Other than that, I was far from impressed with my visit. The Dr. Spoke to me as if he did not believe or agree with the severity of my pain or condition and treated me with an almost dismissive tone. So much so that I may look for a new provider. This is the second time I have seen this and only this doctor and both times the visit was exceedingly short, did not review the general survey with me that I filled out prior to the visit, and was extremely unhelpful with suggestions of remedy for pain, potential preventive care, or even specialist referral. I felt as if his goal was only to get me in and out with as little effort as possible.

  Jun 16, 2023
I had been having dizziness and we covered this. I had no bad experiences during this visit.

  Jun 14, 2023
Not really sure MD is knowledgeable enough for my issues

  Jun 13, 2023
I find it odd that doctors don't touch their patients anymore. Everything is done verbally with the doctor sitting at a computer screen across the room. It feels very impersonal to me. My doctor did not even listen to my heart or check for sounds in my lungs when I breathe. I miss the personal touch.

  Jun 7, 2023
He didn't know my medical history. He didn't listen to me when I told him I can't take a medication because it would stop my lactation/breastfeeding. I had to contact him multiple times and get aggressive/tense to get any answers. You could tell he didn't want to spend more time with me because he kept cutting me off and dismissing my questions. His body language was halfway out the door when 15-20 min. had passed. He needs to be more personable and spend more time with his patients. He comes off as if he doesn't care.

  Jun 6, 2023
Exceptional service and professionalism.

  Jun 6, 2023
He was efficient and kind

  May 23, 2023
I've never felt more understood, accepted and listen to than I have at Dr. Phan's office. I moved here from the rural south where women medical care was as hard to find quality work as it would be to find a pot of gold coins at the end of a rainbow. I'm very grateful to this entire team for how much help they've provided me

  May 17, 2023
The lady that took my blood in the lab was awesome

  May 9, 2023
This office has a real problem with phones. I wait a minimum of 30 min on hold. That is unacceptable.

  May 5, 2023
I confident that Dr. Phan is capable of making my health get better

  May 2, 2023
Dr. Phan was very open and friendly. This was my first visit and we shared a lot of information and I felt pleased to have Dr. Phan as my new doctor.

  Apr 25, 2023
Very good

  Apr 25, 2023
All of my interactions were adequate. The receptionist was not necessarily friendly but got the job done. The nurse was awesome and very friendly. And sensitive to my health. Dr was amazing and very thorough

  Apr 21, 2023
This was my wellness visit and we are going on a trip in a week. I was also having pain in shoulder. Dr.Phan sent me for an exray, and then got me in the same day for a cortisone shot. I am much appreciative of Dr. Phan and the ladies at the front desks for getting me taken care of on such a short notice. Well done!

  Apr 18, 2023
The doctor & staff made me feel at ease.