Cara Lutze
Legacy Health Partners

Cara Lutze, MD

Primary Care

  • My Specialties:

    Internal Medicine, Board-certified
  • Languages:

    English, Interpreters available for other languages
  • Gender:

    Female

PATIENT RATING: 5.0 OUT OF 5 ( 251 RATINGS & 123 COMMENTS)

Read all reviews

Where I see patients

Legacy Medical Group-Bridgeport

Education:
Residency: California Pacific Medical Center
Medical School: Oregon Health and Science University
Year I Started Practice: 2013
Hospitals Served: Legacy Meridian Park Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

5.0 out of 5     251 Ratings     123 Comments

Mar 19, 2021
Please comment on good or bad experiences related to your visit.
Very personable, kind, focused on my needs, & made me feel my concerns are valid & offered options to consider. Dr LUTZE is an incredible person & Doctor

Mar 17, 2021
Please comment on good or bad experiences related to your visit.
It is not necessary to discuss the four (4) prescription drugs I have been on for years, unless the prescription is going to change in some way. In the last 3 months, my prescription drugs have remained the same.

Mar 17, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a compassionate and careful listener. She is knowledgeable and reassuring.

Mar 12, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is an excellent listener!

Mar 12, 2021
Please comment on good or bad experiences related to your visit.
I really like Dr Lutze. she listens to concerns and provides medical advice . I would recommend her to my friends and family if anyone needed a new dr .

Mar 9, 2021
Please comment on good or bad experiences related to your visit.
DR Lutze has been my primary care doctor for 5 years plus and have always had a great experience at my visits. She is a caring person, wonderful listener and always make me feel comfortable enough to ask any question in regards to my health, which is sometimes embarrassing and uncomfortable.

Mar 3, 2021
Please comment on good or bad experiences related to your visit.
I like her friendliness...asks about previous and present family plans.

Mar 2, 2021
Please comment on good or bad experiences related to your visit.
Everyone did an excellent job.

Mar 1, 2021
Please comment on good or bad experiences related to your visit.
Well prepared. Provided excellent service and took the time necessary to respond to my concerns.

Feb 24, 2021
Please comment on good or bad experiences related to your visit.
great experience

Feb 23, 2021
Please comment on good or bad experiences related to your visit.
At [age removed] yrs old I was very happy to be able to get an appt. with Dr. Lutze. This was a get to know you first visit with Dr. Lutze as she spent almost an hour questioning me about my past medical history. I feel confident that when I do have a medical problem I couldn't have chosen a better Primary Physician. I'm grateful she accepted me as a new patient..

Feb 22, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a very good doctor and very interested in my health situation.

Feb 8, 2021
Please comment on good or bad experiences related to your visit.
Very pleasant

Feb 5, 2021
Please comment on good or bad experiences related to your visit.
I would like to thank Dr Lutze for taking the necessary time to establish rapport

Feb 3, 2021
Please comment on good or bad experiences related to your visit.
It's a pleasure to work with Dr. Lutze and her assistant. They are very caring, great listeners and thorough.

Feb 2, 2021
Please comment on good or bad experiences related to your visit.
My questions and concerns were addressed.

Feb 2, 2021
Please comment on good or bad experiences related to your visit.
LOVE Dr Lutze

Feb 1, 2021
Please comment on good or bad experiences related to your visit.
excellent contact and information. ( I should have made my appoint much earlier to receive the helpful information I needed )

Feb 1, 2021
Please comment on good or bad experiences related to your visit.
Already have r3ferred and they are as happy with Dr Lutze as I am.

Jan 29, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze always listens to my questions and concerns; she always respond with candor and specificity. She is competent with the computer systems that hold my records; it helps me recall previous concerns.

Jan 26, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze Was very familiar with my medical history and also my lab reports.

Jan 26, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is always very patient with my questions and comments. She is able to make positive corrections to my care and is very easy for me to understand. I also appreciate seeing post visit follow up & lab results on my electronic chart access.

Jan 26, 2021
Please comment on good or bad experiences related to your visit.
very supportive and good listener.

Jan 22, 2021
Please comment on good or bad experiences related to your visit.
Listened to what I had to say, asked questions and reassured me.

Jan 20, 2021
Please comment on good or bad experiences related to your visit.
Excellent provider!

Jan 13, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is the best, going to the dr office is never fun but she has always made me feel very comfortable talking to her and she has always been very responsive if I email her.

Jan 8, 2021
Please comment on good or bad experiences related to your visit.
all good. helpful in explaining follow up process

Jan 8, 2021
Please comment on good or bad experiences related to your visit.
Friendly, open to discuss treatment, no pressure. patient. explaining treatment.

Jan 5, 2021
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a great provider, she seems engaged in discussions regarding my concerns and questions and if she is working on the computer while we talk she explains why she is focusing on that. she is knowledgeable but also acknowledges if she doesn't know something and looks it up which increases my confidence in her care. and the team surrounding her has always been great also.

Dec 28, 2020
Please comment on good or bad experiences related to your visit.
I really like Dr. Lutze. She listens to my concerns and I feel as if she respects me as a patient.

Dec 28, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is awesome. I never feel rushed. I always feel she cares about my health

Dec 22, 2020
Please comment on good or bad experiences related to your visit.
This is the first visit I have had with this provider. I have just been accepted as a new patient. This visit was to meet each other and plan for the future.

Dec 21, 2020
Please comment on good or bad experiences related to your visit.
this doctor made recommendations that possibly saved my life. I had experienced a blood clot that settled in my lungs. this was a life and death situation that she recognized and sent me to the emergency and that was the thing that I needed. that God for her actions.

Dec 21, 2020
Please comment on good or bad experiences related to your visit.
Longer than usual wait to be sent to lab for bloodwork. Suggested that foam hand sanitizer be on the counter at check in for physician and lab so that I'd cards and hands can be immediately sanitized. Sanitizer is available in reception, but not at check in windows for immediate sanitation of cards to insert back into one's wallet. Thank you.

Dec 18, 2020
Please comment on good or bad experiences related to your visit.
I am so pleased that Dr. Lutze is my new PCP. She was very conscientious about my health.

Dec 16, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is awesome!! best doctor I have ever had!!!

Dec 15, 2020
Please comment on good or bad experiences related to your visit.
I am very happy with Dr. Lutze and her staff. The clinic is well taken care of, professional and I appreciate that.

Dec 14, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is great. She never rushes, but takes all the time you need to get your questions answered.

Dec 14, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a great doctor!

Dec 14, 2020
Please comment on good or bad experiences related to your visit.
My regular doctor moved so this was my first visit with Dr Lutze. All was great!

Dec 11, 2020
Please comment on good or bad experiences related to your visit.
I love Dr. Lutze. She is my health care provider over the years. Receptionist are great as well. It is nice that they have lab in house at this location.

Dec 9, 2020
Please comment on good or bad experiences related to your visit.
This was my first visit, but it was productive and the staff were friendly. The provider listened to my concerns and was open to my own level of comfort for types of treatment.

Dec 4, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze was engaging and a positive person. This was my first visit to establish care and I was impressed by the ease of this visit. I felt respected and listened to.

Dec 4, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is always very prompt and professional. She always gives information back that is easy to understand. Listens very well and explains very well.

Dec 2, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutz was great. listened well, asked good questions, and worked with me to get my medical care and wellness plan up to day. also her assistant Brittany was excellent.

Dec 2, 2020
Please comment on good or bad experiences related to your visit.
I was a new patient and had a difficult time getting an appointment and a wait of over 2 months to be seen. I left messages and did not get call backsp

Dec 1, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze was very professional and seemed like she genuinely cared about my well-being, which I really appreciated. She was attentive and asked me many questions about my medical history (which hadn't been received from my previous physician yet) to make sure she could give me the best care possible. Before and after the visit, the office staff was friendly and helpful in collecting my personal information and checking me in for labs.

Nov 30, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze always listens and cares. We discuss options and together decide the best course of a action for me. My entire family has Dr Lutze as thier primary provider and we all trust her. I just referred a coworker who appreciated the recommendation and was just as impressed with her care as I am.

Nov 30, 2020
Please comment on good or bad experiences related to your visit.
excellent and I have complete confidence in Dr. Lutze

Nov 24, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a great listener. She is matter-of-fact about medical issues that could be embarrassing. She involves me in decisions about my medical care. I trust her judgement and know that she will refer me to a specialist when my needs seem out of her realm of expertise. On top of all that, she is pleasant and caring.

Nov 23, 2020
Please comment on good or bad experiences related to your visit.
Great doctor . I'm very happy with the care given when dr Lutze is the provider . she's very thoughtful and listens to concerns.

Nov 23, 2020
Please comment on good or bad experiences related to your visit.
Very good place to visit. Everyone in the office is friendly and professional.

Nov 11, 2020
Please comment on good or bad experiences related to your visit.
Professional, helpful, courteous attitudes, experience was excellent - follow up on blood tests was fast. Thank you!

Nov 11, 2020
Please comment on good or bad experiences related to your visit.
Excellent bedside manner and caring conversation

Nov 9, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is awesome! I never feel like just a random patient with her. I appreciate her thoroughness and sound medical advice. I have referred multiple family members to her and will not hesitate to do so in the future.

Nov 6, 2020
Please comment on good or bad experiences related to your visit.
Cara Lutze is an exceptional provider. She is caring and knowledgeable. She listens to my concerns and opinions when considering how to proceed with care.

Oct 28, 2020
Please comment on good or bad experiences related to your visit.
Dr.Lutze is the best primary doctor I have ever had. I am [age removed] years old and have had 7 different primary care doctors over my lifetime. Dr.Lutze is the best of them all. personable, knowledgeable, thorough, professional, and honest

Oct 28, 2020
Please comment on good or bad experiences related to your visit.
As usual...Cara is kind....thoughtful....really talks with you....and always makes me feel comfortable and listens to my concerns without rushing me....

Oct 28, 2020
Please comment on good or bad experiences related to your visit.
The turnover in the front office and MA seemed high. I see my doctor 1-2 times a year. I saw new employee every time. it make me wonder the quality of employment.

Oct 19, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze really took her time with me. I am used to doctors seeming rushed and needing to get on to the next patient as quickly as possible, but I felt like Dr. Lutze was not in a hurry at all, which I really appreciated.

Oct 19, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is the best in my book, very thorough, professional & friendly easy going style, she is very in touch with my overall care, takes the time to understand my medical issues and explains them to me a a very understandable way/manner. She shows extreme genuine attention to me, and is very good about extracting info out of me that helps her to diagnose and provide continued great care of me! I appreciate her soooooo much! And I appreciate her always being available to me with promptness - I always get a response from sending messages to her via the portal within 24 hrs or less - it's nice to be able top count on my Doctor for all my medical needs, as it's very evident that she takes the time to keep herself informed/educated on all medical issues!

Oct 16, 2020
Please comment on good or bad experiences related to your visit.
I rated my care consistently excellent, and it was all true. Dr. Lutze is both a good doctor and a good listener.

Oct 14, 2020
Please comment on good or bad experiences related to your visit.
Absolutely the best dr. I've ever seen.

Oct 13, 2020
Please comment on good or bad experiences related to your visit.
Very thorough and explained things very well.

Oct 12, 2020
Please comment on good or bad experiences related to your visit.
Lutze is a rock star. Thanks!

Oct 9, 2020
Please comment on good or bad experiences related to your visit.
Good experience - clinic is a lot better then the clinic that I had come from. THis dr. listens to me and does help.

Oct 9, 2020
Please comment on good or bad experiences related to your visit.
takes time to discuss family. also seems interested in my daily life.

Oct 7, 2020
Please comment on good or bad experiences related to your visit.
Dr. Cara Lutze is a wonderful Doctor! She explains things in a way that I walk out of my exam room feeling more confident that I can handle my own issues , but knowing I can always rely on her, or assistant to get back to me on answers to questions! Dr, Lutze has a way of instantly calming my nerves, as she always looks up alternatives, If so, she always suggests but gives me options!My husband and I both feel in these senior years of ours, that we can leave after what ever we were in for, confident and happy to have Dr. Lutze as our Doctor and Friend!

Oct 5, 2020
Please comment on good or bad experiences related to your visit.
I like Dr. Lutze because she takes the time to not only ask questions but asks me how I feel about he recommend course(s) of treatment. She includes me in her diagnosis is what I am saying.

Oct 2, 2020
Please comment on good or bad experiences related to your visit.
I told the receptionist my problem and Dr. Lutze worked me in her busy schedule.

Oct 2, 2020
Please comment on good or bad experiences related to your visit.
Doctor Lutze is an exceptional doctor; she is caring, intelligent and very clear with her explanations. She rates a ten out of a ten with every visit. On my last visit I did find the waiting room, and restroom to be a negative experience for the first time. The precautionary measures during covid 19 have been much stricter and I felt safer at my eye doctor's and my dentist's. The tissues in the office were empty and there were no hand sanitizers at the front window or inside where I filled out a form. There was a patient in the inner office without a mask on outside of the lab station. The mai thing that bothered me was the condition of the bathroom where I went to take a urine test. I was very surprised to find the floor and toilet were dirty. Dr. Lutze asked me during my visit how I found the office and I told her it was fine, okay, but that was before the lab and bathroom. Thank you, for hearing my concern.

Sep 30, 2020
Please comment on good or bad experiences related to your visit.
It wasn't rushed and very thorough.

Sep 29, 2020
Please comment on good or bad experiences related to your visit.
my visit was fine.

Sep 28, 2020
Please comment on good or bad experiences related to your visit.
Cara Lutze is the best. She answers every question. Yesterday's visit went very well as she was pleased with my weight loss and encouraged me to continue.

Sep 28, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is friendly and thorough.

Sep 4, 2020
Please comment on good or bad experiences related to your visit.
I have always received excellent care from the staff and Dr. Lutze. She is very knowledgeable and compassionate, thorough and easy to talk with about any concerns or conditions I have.

Sep 2, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is very customer oriented and a good physician. Always pleasant and through.

Sep 2, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a very caring Dr. Not in a hurry and explained every thing and answered all my questions.

Aug 26, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is the first provider in a long time to be interested in my health and not what was next in their list of things to do.

Aug 25, 2020
Please comment on good or bad experiences related to your visit.
Dr. Cara Lutze always listens carefully to me and explains very well what I need to know.

Aug 21, 2020
Please comment on good or bad experiences related to your visit.
My appointment was for an "annual physical," and the assistant who led me to the exam room did not ask me if I wanted a breast exam, which I did and which she was supposed to do according to the doctor, so I was dressed in my street clothes for the "exam." The doctor and I chatted the entire time except when she glanced in my mouth for a few seconds and briefly listened to my heart and lungs. Since I was not dressed for a breast exam, she did not do it. I do not consider this a physical exam. I have never had such a superficial visit but I guess that is what doctors do now. I only see my primary care doctor once a year and go to Legacy Urgent Care for everything else because I cannot get an appointment with my doctor for several days when I call. All the medical system cares about now is the patient's vaccination record and mental state, not how their body is doing. A robot could do the same thing. This is nothing against Dr. Lutze, I like her and will keep seeing her, but I am disappointed in how the medical system has changed over the decades.

Aug 19, 2020
Please comment on good or bad experiences related to your visit.
Excellent experience as usual

Aug 12, 2020
Please comment on good or bad experiences related to your visit.
I tend to be phobic about going to the doctor and avoid any visits as much as I can. Dr Lutze and the team at Legacy have a way of putting me at ease. it is always a pleasant experience.

Aug 11, 2020
Please comment on good or bad experiences related to your visit.
Dr. said I would receive follow up calls and direction. I only received a call from social worker w/names of providers and no more direction than that. Not what was promised.

Aug 11, 2020
Please comment on good or bad experiences related to your visit.
i felt comfortable at all times and everyone was friendly and helpful.

Aug 10, 2020
Please comment on good or bad experiences related to your visit.
Due to sudden chest pains, I decided to visit my provider's office. After explaining my problem with the receptionist, I was seen by a med tech within 10 minutes who performed an EEG. Within 15 minutes Dr. LUTZE came in, explained the findings & results of the test. She was explicit & clear in her explanation. Dr. Lutze is patient, understanding, sympathetic. She answered all my questions. So in less than an hour, I was seen, diagnosed, and everything is well & good! Thank you med-tech & Dr. Lutze!

Aug 10, 2020
Please comment on good or bad experiences related to your visit.
appreciate my provider for all they do to keep patients safe

Aug 7, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is thorough, competent, compassionate, has a sense of humor, and is a great listener. I trust in her care and would definitely send a family member or friend to see her.

Aug 7, 2020
Please comment on good or bad experiences related to your visit.
Dr. Cara Lutze was a new provider for me. She was very comfortable to work with.

Aug 5, 2020
Please comment on good or bad experiences related to your visit.
I have never been more pleased with the care I get from Dr. Lutze and her assistant Maria. I have had several phone conversations with Maria and she is so competent, caring and always gets beck to me ASAP. {Removed to protect privacy] I have full confidence in Cara Lutze and that entire clinic.

Aug 4, 2020
Please comment on good or bad experiences related to your visit.
Really appreciated meeting Dr. Lutze for the first time. She was positive, inviting, authentic and practical in her approach. I am excited to continue care with her.

Jul 31, 2020
Please comment on good or bad experiences related to your visit.
love the care I get at her office! they are all excellent

Jul 28, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze explains well and is a great listener.

Jul 28, 2020
Please comment on good or bad experiences related to your visit.
I'm very thankful to have Dr. Lutze as my health care provider, Dr. Lutze knew how important it was for me to be seen ASAP and she got me in when there were no openings to be had, that shows me how important I am to her and not just a number. Thank Dr. Lutze for all you do for me and my family.

Jul 28, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is an exceptional provider. I am very pleased that she is my primary physician.

Jul 27, 2020
Please comment on good or bad experiences related to your visit.
Always thoughtful and caring, office people included.

Jul 27, 2020
Please comment on good or bad experiences related to your visit.
When I have concerns or questions,Dr. Lutze is available and I get the help (understanding) I need. Messages always get answered. I feel very safe. That is so important.

Jul 24, 2020
Please comment on good or bad experiences related to your visit.
I was seen very quickly, treated very kindly and am very happy with the plan for action.

Jul 24, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze was very attentive and gave me excellent ideas on how to solve my health issue.

Jul 22, 2020
Please comment on good or bad experiences related to your visit.
I have already recommended this provider to a family member. Regarding my visit, I continue to return to Dr. Lutze because she is always able to answer my medical questions with both professionalism and personability. I always feel listened to and am never rushed.

Jul 21, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is very comfortable to talk to and I think she really listens. I'm never rushed and all my questions are answered.

Jul 20, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is great. she is patient and kind during our appointments. I have recommended her to a friend and now we both are in good hands.

Jul 17, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is always attentive to my health care needs and management.

Jul 14, 2020
Please comment on good or bad experiences related to your visit.
I asked the exit receptionist about getting an appointment with the DO and he said that I needed to contact them and directed me to some flyers. I thought I had been told to talk to the front desk to schedule that appointment. Seemed like it could have been scheduled there, but I left and will do it myself.

Jul 13, 2020
Please comment on good or bad experiences related to your visit.
She is always on the computer with her back to me, taking notes.

Jul 13, 2020
Please comment on good or bad experiences related to your visit.
I found Dr. Lutze to be very thorough and professional.

Jun 30, 2020
Please comment on good or bad experiences related to your visit.
She really listens to what I have to say and seems to be concerned about what I say. I really enjoy having her as my doctor.

Jun 29, 2020
Please comment on good or bad experiences related to your visit.
I was very impressed with this provider and felt like I was getting the best of care.

Jun 19, 2020
Please comment on good or bad experiences related to your visit.
I mentioned to the Medical Assistant that My Health records showed being overdue for a Tetanus booster, but did not receive one. Also did not schedule for a 6 month appointment which has normally happened in the past. I will need to cancel the office to set it up, but need to call to follow up on another matter so can schedule at that time.

Jun 10, 2020
Please comment on good or bad experiences related to your visit.
I have know alot of doctors and Dr. Cara Lutze was AMAZING. easy, simple, Frank, kind, and respectful. I'm so glad she is my PCP.

Jun 10, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is wonderful about replying promptly to email questions. I very much appreciate that. She is easy to talk to and gives excellent care.

Jun 8, 2020
Please comment on good or bad experiences related to your visit.
Very pleased with all medical interactions. I did have to complete a mental health survey while I was in the waiting room but was never asked about it.

Jun 3, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is an excellent provider. Very happy to have her as my primary.

Jun 1, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a caring doctor - She listens to questions & concerns & cares about me as a patient.

Jun 1, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is a delight! She always listens and makes sure I understand any questions I might have....and she always makes me feel like she really cares....

May 21, 2020
Please comment on good or bad experiences related to your visit.
We love Dr. Lutze! My mother, gma & sister all go to her as she is the greatest! Thoughtful and caring is Dr. Lutze's specialty!

May 21, 2020
Please comment on good or bad experiences related to your visit.
I think Dr. Lutze is efficient but not very personal. In response to an email, she will start with Hello!', not using my name. I've had knee issues for two years and, while I've seen a Providence doctor for that, I mentioned it during my visit but she never asked how that was. I feel that I almost have to talk fast to make sure I say what I need to before she moves on to another patient. In the current situation, the questionnaire on checkin, is very black and white: for example, there are no options between depressed and perfect.

May 15, 2020
Please comment on good or bad experiences related to your visit.
Very good. Answered all my questions, then good discussions. Very informative and thorough. I would have liked a copy of my blood work. However, I know I can get it online.

May 13, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze always makes me feel my visit is never rushed. She listens to my concerns and answers my questions so I have a clear understanding.

May 13, 2020
Please comment on good or bad experiences related to your visit.
I sent a message via my health on the problem I was experiencing. The responding physician told me I needed to come in right away. When I called for an appointment the clerk was rude, told me I could not get in right away and that the earliest I could be seen was nine days. I had an ulcerous sore below my sacrum that was bleeding, weeping and very painful. I told the clerk that your own doctor wanted to see me right away but she insisted I could not be seen. I did not get her name, but I am sure she was a female and I feel she needs a reprimand for putting me off. Fortunately your people called a few hours later and said I should come in and they saw me within three hours. The provider was wonderful. The nurse was wonderful. The appointment clerk should not be working for you. The appointment clerk was rude, treated me shabbily and would not even listen when I told her that you yourselves wanted to see me immediately. I was in an urgent situation and I was dismissed. Not good.

May 1, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze is thorough, answers questions etc.

May 1, 2020
Please comment on good or bad experiences related to your visit.
Dr Lutze is an amazing provider and I am glad I found this practice.

Apr 29, 2020
Please comment on good or bad experiences related to your visit.
Dr. Lutze and her team are very responsive to my messages on the MyHealth app. They made an appt. right away when needed.
View More