Eric Jones, MD
My Specialties:
Ophthalmology, Board-certifiedMy Areas of Focus:
Cataract, Cataract Surgery with Premium Intraocular Lenses, Diabetic Retinopathy, Glaucoma, Macular DegenerationLanguages:
English, Interpreters available for other languagesGender:
MaleAffiliations:
Emanuel Medical Center, Good Samaritan Medical CenterWhere I see patients
Where I see patients
Legacy Devers Eye Institute-Good Samaritan
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1040 N.W. 22nd Ave., Suite 200
Building 2, Legacy Good Samaritan Medical Center campus
Portland, OR 97210-3049 - 503-413-8202
- 503-413-6937
- Monday-Friday, 8 a.m.-5 p.m.
About Me:
Board certified in Ophthalmology, Dr. Jones is the Medical Director of the Devers Memorial Eye Clinic and Section Chair of Ophthalmology at Legacy Good Samaritan Hospital. He received his medical degree from State University of New York at Stony Brook followed by an internship at Santa Barbara Cottage Hospital and residency at the University of California, San Diego. He joined Devers in 2004. Dr. Jones' clinical interest is comprehensive ophthalmology including treatment of cataract, glaucoma, diabetic retinopathy and macular degeneration. His surgical specialty is cataract surgery with premium intraocular lenses. Away from medicine, he enjoys spending time with family, indoor soccer, golf and travel.
Training:
Medical school: State University of New York, Stony Brook (6/94 - 6/98)
Ophthalmology residency: Shiley Eye Institute, University of California at San Diego (6/99 - 6/02)
Certification:
Oregon medical license
Board certified, American Academy of Ophthalmology
Year I Started Practice:
1998
Hospitals Served:
Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center
Patient Rating
Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings
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I was not comfortable with the eye high pressure test and my feelings were respected.At the end of the examination, I asked for a drink of water, I was standing in the hall with my walker. The nurse told me to sit down while she got me one. I told her that I would not sit down, that was respected.
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Routine check up but through.
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Didn't like the waiting area with too many people, some showing signs of mental instability.
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Everyone was respectful, caring and efficient
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I LOVE Dr. Jones--he fields all my questions & always explains everything related to MY health
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Hard to make telephone contact re scheduling.
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Dr. Eric Jones, and his staff, were spot on as to service and care.
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Very happy with my care
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Everyone was kind, attentive and knowledgeable.
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Short wait time, and dealt with my issue
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Experience was great. Distance from home impacts recommending to friends
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The only negative part was the two technicians. Neither spoke English very well and thus they communicated poorly with me.
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They took care.
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Exellent
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Good efficient job
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He's very short and I asked if he will give me discharge instructions so that I know what is my diagnosis -he said no and he just write down the diagnosis in a piece of sticky note. My visit was really quick,the medical assistant or who ever took my vitals or check my eyes was the one who asked a lot If questions which I think was very Inappropriate because she seems to suggest a lot of things about my eye problem like Its because Of your fake eyelashes that's causing this Irritation. And Dr Jones did not believe me when I said that the redness or the lump is painful. He's not the one who has the eye problem besides he's an eye doctor he should know this. He just took one look on the scope and that's it didn't touch my face on his tender it is and irritated and swollen.
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Efficient, respectful and informative.
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Had cataract surgery both eyes. On second surgery they did not have the replacement lens & called me to cancel 1 hour before I was to arrive.
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The woman who did all the beginning eye tests was wonderful. Personal and enjoyable. The Dr barely spent any time with me. He did the necessary exam and told me the findings. However he did not make an effort to make me feel welcome and connected with him. I would have thought as a new patient he would have spent a few minutes getting to know me and make a personal connection.
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The Doctor and Clerk had excellent people skills with listening and providing personal information. Both were professional and personable. I'm an Organizational Development Consultant and I usually train people in this. So you have the right people in the right place. Your front desk people are also great because they are patient, thorough and good listeners.
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All good
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It was good I was on time didn't take very long
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The doctor never looked at me or engaged with me. He rushed the visit and didn't explain what e found from the exam. He said I could access the information/results of the exam in the after visit summary from the Legacy online portal and simply gave me a prescription for glasses and a follow up appointment for another doctor. When I read the Info online the next day I didn't understand the medical terms or what they implied. I called the office and asked for the doctor to call me to explain but he hasn't.
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Dr.Jones has been my provider for a number of years and has progressively maintained and improved my eyesight as I have aged. He has done a good job!
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My wait was 1 hour before I was seen
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Sitting in the optometry chair is probably beneficial for my health thanks
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I did not actually see the doctor. His assistant saw me and made the decision not to continue with the blocked artery I have. He seemed to contradict the ultrasound I had and the decision for me to see a specialist. I feel lost about this now.
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Always provided great care for me.
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Dr Eric Jones was somewhat aloof, I'm guessing because he was busy. I waited about 45 min to get into see the tech and there were 2 other patients waiting to see him at the same time
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I was here for cataract surgery. All in all everyone I saw during this process was helpful, friendly and calm. Their attitudes were very reassuring.
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Everyone I encountered, including employees I happened to meet while wondering how to get to the parking lot, we're very pleasant and helpful!
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I have confidence in this provider, plus he listens to my concerns & responds appropriately.
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Great evaluation and care. Including the ophth tech.
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It would be great to get an after visit summary. (Printed out or at least available in MyChart.)
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Very personable. Seems to know what he's doing.
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I checked in for my appointment about 5 minutes early. I was told that I had to go upstairs for eye testing which I did not schedule nor did I agree to have. I was told that Dr. Jones would see me anyway. I waited for my appointment and was unable to wait any longer as I additional appointments and commitments that I had to go to. Plus, I had my young granddaughter with me and no one should expect to wait for what seems like an eternity. Talk about customer disservice. I usually have a longish waiting time to actually see the doctor but this is just ridiculous. As a matter of fact, two patients were called back to exam room and not one of them came out while I was there. My guess is that Dr. Jones was not even in the office. And, if he was, how could he get so far behind at the start of the day. If he cannot match the appointment times, then the appointments should be given more time. In the end, I have decided to divorce Dr. Jones and have since found a new ophthalmologist.
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Good eye doc, but his cataract surgery is not available for indefinite period. Very disappointing.
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Long wait time before being roomed which was explained by emergent add-ons. I appreciate the fact that emergencies are worked in. My suggestion: call patients and give them a new check-in time. Every half hour I am sitting idle in your waiting room means I have to work longer at my job to make up for missed time. Dr. Jones seems to be scheduling fairly far out, and this seems to be a problem with a great many providers these days. I have no suggestions how this could be improved. Hire an additional provider?Overall, my experience has been a good one, and I plan to see Dr. Jones again in the future.
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Dr. Eric Jones is an excellent professional.
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Dr. JONES WAS VERY PROFESSIONAL AND LISTENED TO MY NEEDS. HIS MA.WAS FUN AND HELPED LIGHTEN THE MOOD. I USUALLY HATE THIS PROCEDURE, BUT THEY MADE IT EASY.
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The people who I met in the clinic including the doctor were pleasant. They were patient with me when it came to trying to put eye drops for dilation. I thanked the 2 people who were able to get the drops in my eyes.
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Dr. Jones is very thorough in his exam of your eyes and if ordering meds to help, he always has you coming back in 6 weeks to check to see if your eyes are responding to the treatment.
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I did not schedule this appointment they were to call me to schedule buy know one did I found out about it on my phone and I need to get rides
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Kenessa, assistant to Eric Jones, lovely and knowledgeable. Eric Jones I trust because he doesn't try to sell me anything.
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Dr Jones removed cataracts from both my eyes. I'm extremely happy with the results and would recommend his skill and knowledge to anyone needing this procedure.
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Wait time to see this provider is most always too long.
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This was my first visit to this provider so some questions were not relevant.
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I needed a same day at for an eye issue, My dr out of town, got an appt right away w Dr Jones. Very thoughtful respectful and helpful.
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The doctor was double booked during my appointment time and I was not informed. I was taken back 25 minutes after my appointment time and missed work. It would have been better to call me earlier that day and inform me that the provider would be running behind so I didn't have to miss as much work or I could reschedule. The staff didn't apologize or Inform me of his double book at check in nor did they apologize for running late once in the exam room. I was treated well and examed thoroughly but it was very poor customer service.
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Dr Jones assistant who checked my eyes and told me about my next eye surgery is amazing! I can't remember her name. She's very thorough and accommodating!
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Long wait times and I noticed another patient came in and stated they had an appointment for the same provider at the same time as mine, overall good care though and great personable service from nurses/assistants
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I have referred Dr Jones to two friends. They are pleased, as well.
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My only complaint is that I waited over an hour and a half to see the doctor! 45 minutes in the waiting room, and another 20 minuets in the small room after the technician scan.
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He wasn't sure if I needed to be operated he wasn't a specialist in glaucoma and the drive from [location removed] wasn't worth it. He didn't look over my medication.
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My appointment was at 2pm. I did not see the doctor until 3pm! I waited in the hallway because the waiting room was overflowing. I was never asked about Covid! This was not a good experience!!!
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Dr. Jones an d the lady who took me to the room and checked my eye pressure were both excellent.
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My appointment was for 3p and was not seen until 5p.Dr. Jones was professional however the entire visit felt rushed.
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Patient through
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Everything was good. Pre-op for cataract surgery.
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Everything went smoothly & as I expected it would.
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I felt like I was on a conveyor belt. Just quick fast and in a hurry. Dr Jones didn't ask me what my concerns were. He did ask me if I was taking any vitamins for my eyes. I said I wasn't, he didn't recommend that I should or what vitamin to take. This visit was to establish care. [removed for patient privacy]. I've had several problems with my eyes and am naturally concerned. I felt like I was intruding on his time. I know there were several patients in the waiting room. I'm plannng to ask my PCP for a referral to another ophthalmologist suggested by a close friend.
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Which doctor are you referring to inthe last part
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It was Excellent courteous and informative in every way
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Waited way too long, 50 min. After appointment time. Way too far of a location for me to drive myself. I do not drive in Portland city.
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Very helpful in getting me to understand my condition with cataracts and options available
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Dr. Eric Jones is always professional, explains diagnosis and care plan in detail in language I can understand. Always answers any of my questions and concerns.
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The only negative was an interaction prior to the visit. The scheduler was short and snippy.
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Timely, caring, and efficient.
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Dr Jones is an extremely competent ophthalmologist. I had an eye problem that came up suddenly & I was able to get in the same day for him to look at it. I felt that he was very thorough in examining my eye. His assistants are also extremely competent.
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No privacy in waiting area. Receptionist uses voice magnification requesting personal info. Dr snd asst did not engage in any conversation with me. Very impersonal, abrupt. No confidence. Did not feel I had an accurate eye reading. Did nothing to address concerns. Will not go back or recommend.
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Prompt and efficient
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Everything went fine and Dr. Jones and the staff were very accommodating.
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The only problem that occurred was with the pre-procedure prep solution, which failed to adequately clean my colon.
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My wait time to get into the exam room was 45 minutes after my appointment time.
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This was a very good visit.
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Dr. Jones seemed very knowledgeable about the issues I presented to him.
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Dr. Jones is an excellent surgeon and gave me first rate care.
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Doctor was not welcoming. I am a new patient. He was very matter of fact and answered questions I had but didn't offer any additional information.
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When I went to get another appt there was no one at the front desk. After waiting acouple of minutes I left.
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Overall I was very pleased with my first visit and when Dr Jones said I needed to see another doctor at your office, they were able to get me in without making another appointment.
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The doctor was great but forgot to tell me the answer to the reason I was referred to him.I worked front and back office In the medical field at OHSU for 17 years, and very successfully. I am very concerned about the tech that did the initial eye exams before I saw the doctor for my cataracts that day. Due to the requirement of wearing masks, the lenses on the equipment kept fogging up during that part of the examination. I repeatedly told her I couldn't see the screens due to the lenses fogging up. She got frustrated and told me I better try harder or they wouldn't be able to do the examination. This was highly inappropriate. She did not offer a solution. Instead, her response triggered the thought that to please her, I'd have to fake my answers or not get an exam. I suggest additional training for this person.
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Did not ask about vision medications. Did not ask reason for visit. Found problem but for different reason.
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Longer wait than usual to see the provider but he provided an acceptable reason, that he was needed for an ED situation.
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Always good care and information
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Couldn't wait to get out of room!
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Everything is very good.
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Very thorough and efficient care.
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It took 4 days before I could get through to Schedule. I waited on line for 10 minutes on 2 days before hanging up without getting service. I also waited for 5 minutes on 2 additional days with no service. I finally was able to get appt by calling before 9:00 AM.
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I've had Dr. Eric Jones for a long time and find him to be very thorough and caring.
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No bad things. Disappointed that it takes long to schedule surgery. Unable to talk to the scheduler the day after appointment. Seems like we are going to play phone tag causing list time
Everything was smooth from beginning to end