Kristen Thomas, MD

Patient Rating:

5.0 Read all reviews

My Specialties:

Orthopedic Surgery, Board-certified

My Areas of Focus:

Elbow surgery, Shoulder Surgery


English, Interpreters available for other languages




Legacy Health Partners

About Me:

Dr. Kristen Thomas is a board-certified orthopedic surgeon specializing in shoulder surgery. She has completed her medical school and orthopedic residency at The Ohio State University. Dr. Thomas completed her shoulder and elbow surgery fellowship at Beth Israel Medical Center in New York City, NY. She has been published in multiple peer reviewed journals and has a special interest in shoulder injuries in softball players. Dr. Thomas enjoys spending time with her family and outdoor activities.

Residency: Ohio State University College of Medicine, Columbus, Ohio
Medical School: Ohio State University College of Medicine, Columbus, Ohio
Hospitals Served: Legacy Emanuel Medical Center, Legacy Good Samaritan Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings

Average Rating:  5.0 out of 5.0

  Oct 31, 2023
Excellent staff - doctor, PA and administrative staff

  Oct 19, 2023
Excellent discussion of the problem and the proposed procedure.

  Oct 19, 2023
Everyone in the office the staff, the PAs physicians were amazing

  Oct 3, 2023
Very good

  Oct 3, 2023
Excellent care; answering all questions and providing answers for all concerns in a straightforward, no nonsense manner. Great care.

  Sep 28, 2023
I have come to feel like Legacy Health providers treat me like family. Dr. Thomas has only further confirmed this sentiment even after only seeing her for 2 visits.

  Sep 28, 2023

  Sep 28, 2023
Only good experience were only good

  Sep 20, 2023
Dr and assistant are very professional and kind.They are one of best.Thank you all.

  Sep 12, 2023
Spoke to 3 people in reference to my upcoming surgery and recovery. All were informative, respectful and kind.

  Sep 5, 2023
Finally someone wino could properly diagnose the nature of my shoulder problem and develop a treatment plan. The doctor is excellent

  Sep 5, 2023
Was very friendly in every way. Just wish the wait time to actually see a doctor wasn't so long. Overall, had an excellent experience with doctor and staff.

  Aug 17, 2023
Dr. Thomas is the shoulder whisperer. She rocks as a surgeon. She needs to work on the communications between herself and her new PA on topics like postoperative pain meds. I had no sleep the night after surgery because a different pain med was ordered by her new PA than Dr. Thomas and I discussed in the preop visit.

  Aug 17, 2023
All good for me no complaints

  Aug 15, 2023
I was treated with respect and listened to so I could get good care

  Aug 1, 2023
Due to xray issues in the office, my wait to see Dr. Thomas was 90 minutes. I did not need an xray. It was unfortunate but I love this Dr. And am happy to continue w/her excellent care.

  Aug 1, 2023
My wait time was a little long, I did have to return to work. But, I can't complain because 1) the office was swamped with patients and 2) I had asked to be put on the cancellation list so I could see the doc earlier than the original appt. So ya see a 40 min delay when I'm being squeezed in, is a hell of a lot better than the additional four weeks waiting for the original appointment date. I'm pleased as punch!The doctor is friendly and seems truly genuine. She spoke to me with an open body posture which indicates to me that she is confident, honest and probably damn fine at the work she does I have nothing but confidence going forward.

  Jul 26, 2023
I felt Dr. Thomas was thorough and listened to what I had to say.

  Jul 25, 2023
I really liked what the provider had to say and her recommendation for future follow ups to help improve my condition and so that it does not become an issue in the future.

  Jul 18, 2023
Dr Thomas and her staff are awesome. All are very polite, professional, and made me feel like they know me and are concerned with my care and ongoing recovery. Highly recommend them! Thanks for all their efforts with my care!

  Jun 29, 2023
Dr. Thomas listened to my concerns & my health history. I could ask questions for clarification and follow-up questions. She is an empathetic, caring physician!

  Jun 29, 2023
Outstanding experience and outcome. Dr Thomas is terrific!

  Jun 29, 2023
Excessive wait time.

  Jun 21, 2023
Dr was very good at explaining what was happening and what next steps would be.

  Jun 20, 2023
Very personable and knowledgeable about my shoulder issue. Answered all questions thoroughly.

  Jun 15, 2023
All good.

  Jun 13, 2023
Great team. Friendly, highly skilled physician takes time to listen and explain. If appropriate, will show you your Xrays to give a visual of what they are seeing. Helpfully provided contact information for unrelated issue.

  Jun 8, 2023
Dr. Thomas is an exceptional physician. I underwent a difficult shoulder replacement surgery and it came out extremely well. While she demonstrated excellent communication skills and exhibited exceptional patience during office visits, and exhibited an excellent caring manner.

  Jun 6, 2023
There's are too many repetitive inquiries for my medical details. I complete in 30 minutes the first time. Then had to review each time I was rescheduled and the the poor assistant wanted to ho through it line by line when I arrived. After I complete the form for my prescription drugs I don't expect to have to recall them from memory while I'm there nor struggle to read the busy screen. Please stream line this, perhaps by adding a DATE on my record file so you can verify I provided the info just 5 days previously.

  May 30, 2023
I called moments before my appointment because I could not find the office building on the campus, there was no information provided regarding parking so I parked further away on the street. Once helped with location I was able to get to the building and was told my 5 minutes late wouldn't be a problem. The elevator was an additional 5 minute wait , none of us could find the stairs. When I arrived at the office I explained I had called, I was ignored while one clerk asked the other very loudly "what is your late arrival policy?" I again explained that I had called and was trying to find the location on the phone with someone from the office. I was curtly told to sit down. At this point we were 20 minutes into my appointment, after another 5 I met with the intake nurse and another 5 the doctor. The point being no-one was waiting on me and there was no need for the lack of understanding.

  May 23, 2023
Great visit. It was on-time, efficient, and very useful. Dr Thomas had reviewed all of my recent records and history again, so we got right to it.

  May 18, 2023
I got lost in downtown Portland, OR, on my way to my office visit. I called to let them know and they gave me instructions about how to get to the office from the parking garage I used. This area of Portland is a nightmare! When I finally got to the office almost 30 minutes late, they checked with my doctor to see if I could still be seen. She said there was no problem! Thank heavens!!If this had been a shopping mall, I would never have gotten lost.

  May 10, 2023
She knew about her field, explained things clearly so I could understand the injury and give 2 excellent choices to the healing.

  May 3, 2023
Dr Thomas was very professional yet approachable. She explained everything to me in terms I understood what my condition is. She showed me the X-rays and made a comparison analysis of both shoulders so I could understand what is going on with my body. She's great!

  May 2, 2023
Very very nice person

  Apr 27, 2023
It was very goodeveryone was very friendly and professional

  Apr 20, 2023
Great doctor & staff.

  Apr 19, 2023
Dr. Thomas and her staff are phenomenal!

  Apr 11, 2023
My visit was excellent all the team, doctor and nurses and receptionist they was very good with me.

  Apr 4, 2023
Exam room was very comfortable.

  Mar 9, 2023
Dr Thomas and the team at this clinic are incredibly friendly, informative and kind in their communication. They took time to explain each step during the visit and they followed up with me after to check on me! I really appreciate how well I was treated by every single person I encountered during my visit!

  Mar 9, 2023
I'm glad they were all friendly

  Feb 21, 2023
I really feel like Dr. Thomas' office provides me with excellent care. She and her PA not only provide excellent physical care, they take the time to assure me and encourage me.

  Feb 9, 2023
This visit was informative, comfortable, and just what I expected.

  Jan 24, 2023
She did surgery on my right shoulder and I came back to have her do my left shoulder

  Jan 19, 2023
I am so glad that I was able to have my surgery done by Dr. Thomas. She and her staff made me feel that they had my best interests in mind all the time.

  Jan 12, 2023
Dr. Thomas was GREAT & her staff was also GREAT. My pain went away immediately. I'm very thankful to the entire staff & Dr. Thomas!

  Jan 10, 2023
Always is very interested in giving correct information and asking questions to help find out information concerning issues that might arise.

  Jan 10, 2023
Everyone in Dr. Thomas' office is WONDERFUL!!! They are always friendly, kind and attentive! I've never had a single negative experience with any aspect of her office. Absolutely 10 out of 10!!!

  Jan 5, 2023
Everyone in this office has been excellent. I really appreciate the respect and compassion they have. They took the time to properly diagnose my issue and set real expectations for my recovery - actually letting me know instead of just treating me. Thank you so very much!

  Dec 15, 2022
First visit for a chronic condition that has not required intervention until now. Dr. Thomas immediately recognized the problem, carefully explained various possible interventions, discussed my preferred course of action at some depth, and generally fit my notion of an ideal provider. Office staff was friendly and competent. The only thing I would change about the visit is the diagnosis ;-)