Robert Kinast, MD

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I'm glad to be a patient of Dr. Kinast. He's very competent, professional in a friendly manner, & responds to my comments quickly and thoughtfully.

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I believe that Dr. Kinast is one of the most professional, skilled, and gracious physicians that I have encountered. I am very fortunate that he is on my health care team.

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Very much thorough eye exam was provided. Very kindness.

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It had been a very long time (20 years) since I had last seen an ophthalmologist, as I have not experienced any visual problems. My primary care physician recommended this visit, and it was definitely comforting to know my vision is in good shape!

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Everyone in this office is friendly and professional. Always a positive experience!

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I love Good Sam, have always had good experiences as well as friends and family having good ones. It is my health place of choice even though I live in Vancouver, WA. Good Sam has apparently not put the institutional before the person.

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Excellent care, thank you.

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I was very impressed with Dr. Kinast. He noticed that I had a list of questions before I even mentioned it.

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Trust Dr. Kinast & the staff completely.

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I have always been extremely satisfied with the care I have received from Dr. Kinast.

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Eye technician is very friendly and thorough. This would be the tech who performs the eye chart exam and determines what lenses are recommended for reading glasses. Very helpful and courteous.

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EPIC prescription/drug list is old, inaccurate, and uncorrected by previous corrections, nor correctable by me currently. Many meds were d/c'd three years ago, newer Rx's not listed

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This appointment took two hours, most of it just waiting. Dr. Kinast was very kind, professional and helpful. However, only 15 minutes of that time was spent with him, and perhaps another 15 minutes with his assistant. It would have been nice to get done with it in an hour.

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[details deleted to protect privacy] My wife saw Dr. Mansberger last summer, and we were extremely happy with him and Devers. So, for my second surgery, we would not go anywhere else but Devers!

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I was referred to Dr. Kinast by Dr. Pasadhika who has previously address several retinal tears. The referral was to examine me for glaucoma. I have a more extensive examination schedule [details deleted to protect privacy].

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This was follow up visit (appt.) for another visual field test. Completed the test, but was surprised (and pleased) additional tests (eye pressure & eye roundness) were performed along with dr. visit to discuss results.

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I am totally satisfied with Dr. Kinast and the care I get from him. He is gentle, attentive and takes time to listen to me. The perfect doctor!

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This was for a consultation, second opinion for a prior surgery at another hospital. I had a good experience, (love Good Sam) and the Dr. helped me with future options I had not been aware of and were important to know. [details deleted to protect privacy]

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I had almost an hour wait between the visual field test and seeing the doctor.

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Dr. Kinast is a very patient, considerate and compassionate provider. He listens, asks questions and is not in a hurry to throw you out of his office.

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I left after waiting more than an hour past my appointment time. My disability doesn't allow me to hold regular work, but I volunteer with local schools. If I'd stayed until Dr. Kinast could make the time, I would've blown off a critical meeting with one of my schools. My reputation is too important for that. In the future, please make an attempt to honor appointment schedules. I lost four hours of a busy day.

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. good receptionist who was learning! good tech who was just graduating! as a retired professorI enjoyed seeing people learning for a new career!

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I was not told my eyes was to be dilated and this resulted in come back a second time.

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All services I have received have been excellent. I'm very pleased. Thank you!

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Dr. Kinast very thorough, personable, and respectful. Front office respectful when engaging but often lets patient wait while on computer or talking to another office person.

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Dr. Kinast was patient and helpful when I was in a poor mental state about my situation and diagnosis, making me feel as comfortable as possible and continuing to provide options to provide my best care.

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Always a pleasure to see Dr. Kinast and staff. They are very good to me: professional with a personal touch that I like having grown up [location deleted]. The surgery that Dr. Kinast performed on both my eyes was fast, comfortable with an easy recovery. My eyesight was restored to beyond average 20/20. I see as though I were 20 yrs old again, both distance and close-up vision. My gratitude to all the staff.

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The nurse Irena was very knowledgeable answered my questions very well. Also, very kind! She is certainly a keeper!!

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called for appointment in reception, I stood and looked, the door was closed and the caller was gone

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Very good.

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This is my eye doctor, many questions not really relevant.

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Nice doctor.

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The doctor was very nice, professional and patient. I was very anxious and it put me at ease right away. He answered all my questions and was very clear in his explanations. Would recommend this doctor to my family and friends

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This was a very successful visit and I was very satisfied with Dr. Kinast's treatment of me.

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love, love, love Dr. Kinast! He is thorough and a thinker. I feel so comfortable knowing my eyeballs and optic nerve are in his hands! he is the greatest!

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I had a good visit overall. The intake team did a great job getting all of my information prior to the visit and I even needed to reschedule and that was a positive and convenient experience. I was told to arrive 15 minutes early for my 8:00 appointment, but the staff was in a meeting until 8. I was the first patient there, waited the 15 minutes patiently, but when the office staff arrived other patients were served before me. In the waiting area, the patient care representative closest to the office cannot visualize all of the waiting area or vice versa, so I'm not even certain I was seen. I am flexible and understand making time for staff meetings, but I wouldn't have rushed to get there early just to wait. Paul was exceptional--friendly, personable, and did a great job clinically. I appreciated the expertise of Dr. Kinast and he gave me good instructions for what to do. However, at the end of the appointment I didn't get any conclusion such as "if you continue to have issues please feel free to contact me, here's my card" and I showed myself out so he could stay in the room to document versus being walked to the exit. I had an overall good experience, but hope this feedback helps to make the service even better.

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I actually learned important information about my health care that no one else had accurately explained. Now that I am aware of how important and what changes are made to the eyes because of uncontrolled blood sugars I will be fart more proactive about my diabetes than anything else that has been explained to me about it.

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it would be helpful if providers had some background info on patient e.g. level of education, current life situation so they aren't condescending and speak at the level at patient understands. I liked the doctor very much and would go back but he seemed rush and had been running late so I didn't feel comfortable asking additional questions.

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Dr. Kinast was excellent. He listened to my symptoms and explained the next steps in treatment very well. The office was not well run. It seemed that there was a great deal of confusion between the staff and physicians. The staff ran around looking in the exam room peep holes to find the physicians. Also, at the second floor check out, I was told that "we are a separate clinic up here and you might have to go back downstairs to schedule your follow up appointment." Really?? Also, patients who were waiting to be seen were frequently going up to the receptionist asking "how much longer is my wait and where am I in line to be seen." The office administration needs to work on patient flow, scheduling and the patient experience. It's a good thing that Dr. Kinast was worth putting up with this operational mess of a clinic.

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Paul was the BEST, he is the best Assistant I have ever worked with. I am interested in perusing a career in this field because of Paul.

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all is well

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Everything good except for this and previous visits wait time is excessive.