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I always feel see, heard, safe, and supported in this office and with all staff. An absolutely phenomenal clinic and team.

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No problems at all

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Looking forward to Dr. Romy being my new PCP.

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This was my initial visit with this provider since my previous doctor retired. It was a good visit.

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Great care, everyone was focused on me and my needs, making sure I understood what was said to me, what was the next step in the process. Don't like needing to seea health care provider but if I have to be there, not going to get much better.

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I apriaciate all of them thanks

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Romy Hafner was respectful and listened well to my health concerns and helped develop a plan for health care.

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I like this clinic as I've been a patient for many years however I will no longer recommend family or friends because there are no other doctors accepting new patients and Romy Hafner has no concern for her patients and no compassion whatsoever! She didn't even listen to my heart or lungs, or do the typical exam that is supposed to be done at every visit, even though she lied on the paperwork for the insurance and said she did! Legacy can do so much better!!!!

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I found this Doctor Who is more than qualified and very close to home..

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I feel very comfortable coming to the Dr.

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Romy was awesome.

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Don't was great. I really felt heard as. New patient to her panel.

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During my entire visit she never assessed me. Never looked at my injury or laid hands on me. She was at the computer the entire time

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This was my first appointment with this provider. It went very well, and she was thorough in her questions and evaluating what my preferences and expectations were.

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Friendly and professional

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I feel I wasn't taken seriously.

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Gave no clear explanation of symptoms

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Very happy with my visit

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Very good experience

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This was the 2nd visit with this PA after a long period with my previous primary care individual so we are just getting familiar with my complicated and serious medical issues and I enjoy how quickly she understands ands exercises good judgement with my needs...and her assistant has a great understanding of my history and helps making me comfortable...no bad experiences I'm happy to say!!.

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This appointment was to establish a primary for my mother with dementia. Great visit and very helpful.

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I had a very wonderful experience .

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Nurse Practitioner Romy is very personable and knowledgeable

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Provider is unprofessional and a waste of time. I will be following up with a new doctors office to actually get help.

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I was having ton obtain a new PCP due to my other leaving the practice. I'm thrilled that she is new my Dr. She is amazing!

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No concerns

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It was a great experience and visit, I am very grateful my provider is Romy. She was very informative and made me feel calm throughout the whole visit. The whole staff was amazing as well and took my nerves away.

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I am a new Legacy patient, my appt with Romy Hafner was to establish a new primary care provider. Romy is by far the best primary care provider I have ever had. She had completely reviewed my medical history prior to my appt and came ready with questions about current medications and anything that stood out to her in my medical history. She took detailed notes by hand not on the computer making sure she maintained eye contact with me and really made me feel heard. I've never felt like my health was in better hands with a doctor. She was extremely patient, kind, caring and educated. I look forward to my future healthcare appts rather than dreading them for the first time. Romy was truly amazing!

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Romy Hafner was very articulate, engaged, and professional.

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Parking is horrible and had to skip my labs due to an hour wait

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The provider wanted to put me on a medication without discussing test results. I prefer life style changes first and medication only if absolutely necessary. She was very good about listening to me and respecting my wishes.

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Good first interaction with my new health care provider, Romy Hafner, NP. I plan on seeing her again should the need arise.

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You need to include how easy MyChart is to use. I do most of my communications using this app. It is great and responds quickly.

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Everyone was very professional and friendly. We moved a little over a year ago and recently decided to look for a doctor in our new location. After our visit we feel so fortunate to have met Dr. Hafner and all of the staff.

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The RN was extremely unprofessional. Health issues are not a joking matter. Her demeanor was aloof and uncourteous.

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Romy was very attentive to my needs and quick to follow up with additional information discussed during the visit and provided lab results promptly. I am extremely impressed. Having just come out of Kaiser, I didn't know what to expect and am very glad I had the luck to select her as my new provider through Legacy Health.

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Really enjoyed Dr. Romy Hafner. Very professional

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Apparently Romy was initially confusing me with another patient & that patient's abnormal drug history. However, that issue was corrected immediately after my appointment.

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Ease of getting an appt. I had to wait a month though to be seen by provider but it all went smoothly.

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I was impressed that they got me in for a same day appt, they were flexible when my transportation took me to the wring clinic and they had an xray machine on site so I didn't have to order another expensive medical transportation trip to go to another location. Romy and her team are great.

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Romy H. Did an excellent job listening to my daughter's needs and was/is thorough in trying to find a solution. Unfortunately what we really need is a mental health provider and it's next to impossible to find one that is taking new patients or one without an incredibly long waitlist.

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This provider doesn't seem experienced in working with my type of patient population.

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She was attentive considerate sensitive and had a genuine interest and concern for my Healthcare needs.

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A pleasant experience!

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She was excellent and took care of me right away. I am thankful that she was able to see me the same day I called.

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I've only been coming to this clinic for a short time... But I have been so happy with the ease of communication and high level of care. Thank you.

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It is unfortunate that now a days Medical Providers are given a set time to cover the consult and so you are telling the provider why you came for consult, she or he alerts you that she's only allowed so many minutes for the visit. Immediately it causes for you to decide which of the four concerns are you going to let the provider to assist you with

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They were very kind to get me in when I was having a cough problem. Last week they were also good to have a zoom meeting with me to help me get some prescriptions to control my cough

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I felt like my concerns were brushed off- the severity of the problem I tried to address was not recognized. The provider did not spend enough time looking through my history, otherwise she would have known that I've already tried xyz. The only tangible solutions she offered were another clinic and stuff I have already been aware of due to advertising through media. I feel like she didn't ask the right questions and came Into the room knowing she could just push me off to another online