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When my doctor came into the room he was there alone I thought medical offices had somebody come in to the room of same sex while exposing oneself to a doctor? Maybe this is protocol, I only felt uncomfortable when I saw noone else come with. I was over that feeling in a split second.... What if I wanted a female to observe as well IN the room?

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All staff and Dr. Are great.

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All of my doctors at Legacy are excellent.

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Every nurse and provider I met with during my pre-op and day of surgery were so kind and patient with me.

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Just the time to get an appointment. It was almost a three month wait

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Running late is not the doctors fault. What would be nice is to give me a call ( I live one block from Dr Kim's office) to explain and let me know ahead of time

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Amazing experience!

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Elevator down in parking lot. Took stairs. 3rd floor/sky bridge stairwell door locked, requiring patient to walk down to ground level, cross the st, use elevator in main building to get to the sky bridge leading to the same building I parked in. Ugh!! Appointment scheduled for 340pmEasy check in though. Had insurance info and no paperwork required. Just had to sign privacy and billingMA was nice. She took oxygen level on the finger reader thing. Dr entered at 403pm. Left at 407pm. He ask for brief description of injury history. He applied pressure to pinky and ring finger knuckle and had me make a fist. He said he will put in for MRI. Dr spent more time questioning me about where I got my hand brace than asking about the injury itself. In his defense he did apologize for being late to our scheduled appointment. However that means very little if I'm being bill for the full scheduled appointment. However he did put in for an MRI which is the next step. Im curious how much 4 minutes with the doctor costs.

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Excellent care from theLegacy health team!

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I received conflicting information about what would be done or what could be available versus what really occurred. An appointment was changed from a video visit to a phone call without explanation, and an in person visit was cancelled without my knowledge or consent. The doctor struggled to communicate his concerns with clarity. When I asked clarifying questions, the answers were still obscure.

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Dr. Shane Kim in my opinion is the very best in his field! He does amazing work and is extremely knowledgeable about what he does. I hope he stays with Legacy. He has went above and beyond my expectations!

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Dr. Kim is friendly, responsive, and thorough. My experience on this visit and previous ones has been excellent.

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He was informed

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Understanding people

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The provider seems to be in a hurry nd did not take much time with me.

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Clerk checking me in was very friendly. The girl who met me in the room to take my temperature, etc, was very unfriendly. She never looked at me. She obviously did not like her job.

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The MA/Nurse was gruff and unfriendly. I can't even tell you her name because it wasn't offered to me. I felt like I was inconveniencing her by being there. I don't expect Dr Kim to be warm and effusive as a surgeon but I do expect the MA/nurse to be that way both in general and to balance out what can be perceived as colder bedside manner from the surgeon. That said, Dr Kim, though fast-talking, made sure to address all my questions and provide detailed information regarding what to expect during my reconstruction surgery. He uses language that non-medical professionals can understand. He may not be warm and fuzzy but I trust his expertise and skill.

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Successful conclusion of more than 3 months of complex skin surgery and repair. Dr. Kim's skill and staff guidance was remarkable!

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Dr Kim was stone faced, humorless, unwilling to let me say anything until he was TOTALLY finished saying everything that he had to say. His "bedside manner" left something to be desired in my opinion. Really annoyed me.

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Good experience, however, though I was referred to this provider, and I thought the nature of my injury was very clear and understood, this provider, that I waited six weeks to see, said he does not deal with my type of injury and would need to refrr me to a partner. I thought I was finally, after 4.5 months, getting close to the finish line, only to be tripped before I got there.

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I have received great care. The support team were receptive and prompt to my needs. I feel my decision in choosing Dr Kim was the one of the best healthcare decisions I've made.

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Dr. Kim is straightforward and blunt--perfect for me, as I too am blunt and don't want to waste time or words. He's smart, full of information shared in a way I could understand, and thorough. Cool dude!

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Everyone from the valet parking attendants, techs, security guards, nurses, receptionists, doctors, surgeons have just been absolutely lovely. Every interaction has really helped turn an unfortunate situation into something a little more fortunate.

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Explained things well. Very happy with my appointment.

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Dr. Kim asked if I preferred to know the results of an x-ray he ordered by MyHealth chart or by phone. I answered I prefer the phone and he called me that evening with the results of the x-ray and was extremely helpful in explaining the results to me.

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Wait time for appt over 30 mins in waiting room Not acceptable

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I appreciated the thorough explanation of my care options. Dr. Kim was knowledgeable, compassionate, and a good communicator.

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Dr Kim is the best provider for surgery I have ever had.

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Dr Shane Kim is an excellent surgeon and kind and understanding of all aspects of my problem. Loved having him as my physician

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Dr Shane Kim is an Excellent Surgeon & explains everything so well ! His PA's are Wondrous as well! All the office staff were excellent! Thank You to All of You For Your Incredible Care & Expertise! Each of You are Sooo Appreciated & Awesome!! A Special ThankYou to Dr Kim for the Complete Cure to my Bilateral Carpal Tunnel surgery!!!

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Very thorough, Dr very nice and direct.

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Dr. Kim responds to my health messages right away and he checked to see how I was doing. He took my case on when he was already so busy because of the good relationship he had with my surgical oncologist. I am 100% satisfied w/my care!

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Dr. Kim and his entire office go above and beyond to make you feel comfortable during uncomfortable procedures! I brag about my experience at this office to people because of how wonderful it was!

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Dr. Kim truly wants to alleviate your pain and made suggestions on what can help with everyday requirements. I.e., splint for thumb/wrist.

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Dr. Kim informed me of all the approaches and options I have along with the pros and cons of each in a way that was easy to understand. He explained everything so well I was able to make my decision on how I want to proceed without any questions and walked away with a wealth of information. Everyone I encountered were awesome and It all made for a very enjoyable experience.

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I respect this place thank you for your service.

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Bad that the office is located in the city which is unsafe.

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Clarity of complex service described; immediate visit summary!

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The visit was seamless, the MA was engaging and the provider was amazing! Thank you!

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I like Dr. Kim very nice understanding and caring Dr.

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Excellent patient communication with reception, nurse and doctor.