James Roberts, MD

Primary Care
My Specialties: Internal Medicine, Board-certified; Pediatrics, Board-certified
My Areas of Focus: Newborn/Infant Care, Pediatrics, Adolescent Medicine, Special Needs, Complete Women's Health, Mens Health
Languages: English, Interpreters available for other languages
Gender: Male
Legacy Health Partners

Patient Rating

4.9 out of 5    207 Ratings    113 Comments

Where I see patients

Call for an appointment

At any location below

Legacy Medical Group-Salmon Creek Family Medicine

2101 N.E. 139th St., Suite 450
Vancouver, WA 98686
360-487-4848

About Me:

I chose a specialty in Pediatrics and Internal Medicine to care for patients from infancy through adolescence and into adulthood. My career has allowed me to care for those from all walks of life and reinforces my philosophy that the most important attribute of a caregiver is the ability to listen to their patient. In my spare time, I enjoy traveling with my family, hiking, gardening and being a "foodie" with my wife.

Education:
Residency: Tulane University
Medical School: University of North Carolina - Chapel Hill
Year I Started Practice: 1999
Hospitals Served: Legacy Salmon Creek Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

4.9 out of 5     207 Ratings     113 Comments

Sep 21, 2018
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Always a good experience

Sep 17, 2018
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Wait for blood work is LONG.

Sep 11, 2018
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this was my first visit here so to be asked if they discussed my meds and prescriptions with me in the last 3 months is an unfair and innacurate question to be asked.

Sep 10, 2018
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very helpful. doc spent a good deal of time with me and was a very good listener

Sep 6, 2018
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As usual, I am very well taken care of by Dr. Roberts and always feel I'm on the right path with his treatment.

Sep 5, 2018
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Dr. Roberts is a very caring doctor. My husband and I have followed him for years,,when he was at. his last two offices. we have lived all over the country and have had many family doctors, but Dr Roberts is my favorite.

Aug 31, 2018
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Anytime I've spoken w/the reception staff I've felt that I was an inconvenience and they'd rather be doing anything else.

Aug 27, 2018
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The staff in the clinic are very nice and and take time to answer queries . Dr Roberts is awesome . Very professional .

Aug 13, 2018
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Dr. Always listens

Aug 13, 2018
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This was a first visit, my other doctor is moving so having high blood pressure I needed to get another doctor. I did like the doctor.

Aug 9, 2018
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I am especially pleased that Dr. Roberts pulled up a fairly recent MRI that Dr. Chapman, my ophthalmologist, had ordered.

Aug 9, 2018
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I am very surprised this survey didn't ask any questions regarding the care given by the medical assistant. She was GREAT! She introduced herself, showed great interest in my concerns, was efficient in her duties and gave a painless injection. You need more like her.

Jul 20, 2018
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Dr. Roberts has gone over and beyond for me. I honestly don't know where I would be without him. very honest man and sincere.

Jul 19, 2018
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Very satisfactory

Jul 19, 2018
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Dr. Robert was very through. Dr. Roberts medical assistant was very friendly and cheerful.

Jul 19, 2018
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Dr. Roberts was amazing!

Jul 17, 2018
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I was extremely pleased with the thoroughness in which Dr. Roberts conducted my initial exam. I look forward to future visits, helping me work towards my health goals.

Jul 17, 2018
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This was a first time meeting with my new PCP and so at this point I don't know him well enough to comment on his medical skills which I am sure are great. All I know is, I came out of it feeling really down and during the meeting I felt somewhat on the defensive. I will be seeing him again in a few months for a complete physical so will have a chance to reassess. On the positive, he spent far more time with me than I expected and made sure I got a med refilled really quickly. I was also impressed with how little time I had to wait before he saw me.

Jul 9, 2018
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Dr. Roberts is a good care provider. [details deleted to protect privacy]

Jul 9, 2018
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Excellent visit with Dr. Roberts. He listens and Dr. Roberts listened and answered all of my questions very thoroughly. He always remembers details and he is a wonderful Dr. I'm happy to have him as my provider.

Jul 9, 2018
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I had a good visit. Dr. Roberts was as helpful as ever and answered all my questions.

Jul 9, 2018
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was great. am having an insurance issue but all are going above and beyond to remedy. thankyou!

Jul 6, 2018
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Dr. Roberts has been a God send. [details deleted to protect privacy] Dr. Roberts cares and understands. I am very thankful for him and the staff that supports him.

Jun 21, 2018
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Dr. Roberts is great and a great MD....his back office staff are excellent also.

Jun 15, 2018
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Dr. Roberts is one of the few that always takes the time to listen and just talk. He makes you feel like a person and not just a patient

Jun 14, 2018
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Dr. Roberts is amazing. My wife and I have been seeing him for over 12 years. He always listens to concerns and he takes the time to explain everything. I never feel like he is rushing my appointment to get to his next one. He has great bedside manners and I recommend him to everyone I know. I also like how accessible he is, either on the phone, email or by appointment. His turnaround time for responding to emails or call backs is amazing, it is usually the same day and has never been the 2 day wait time like the portal says. All in all, Dr. Roberts is the best!

Jun 12, 2018
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No call back regarding lab results or action to take moving forward for what I came in for.

Jun 11, 2018
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Very helpful, understanding , generous, professional, I won't be going to any other dr. dr Roberts is the doctor I want.

Jun 11, 2018
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Dr. James Roberts is one of the best Doctors i have ever had. He really listens to me and tries to come up with a solution and to give me the best advice possible.

Jun 5, 2018
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Visit was fine with a grand facility. Needing to change to Salmon Creek from Battle Ground - not so fine. We feel abandoned by Legacy and their bean counters because they closed the Battle Ground facilities.

Jun 5, 2018
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Dr. Roberts is now our new doctor. Yesterday was the first visit. I found him very helpful and a very good listener. I think he is going to be a perfect fit for our family. I have a comment about/question about your survey. When you say "the last 3 months" you do not make it clear if you are including the date of your visit. Since yesterday was our first visit...we couldn't have contacted him in the last three months. Please clarify your survey questions...thank you

May 29, 2018
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Was a useful annual check-up. I have some issues related to being in late [age deleted] and those were discussed. No debilitating issues yet with any health matters so mostly just gathering baseline data points for various matters. Works for me. A good fit for what am looking for in an annual check-up.

May 24, 2018
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Very happy with the service of Doctor Roberts and his staff

May 17, 2018
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Dr. Roberts, the physicians assistants, and the staff have always treated me with respect and have been very attentive to my needs as a patient. I always look forward to my visits!

May 10, 2018
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Dr Roberts is the best physician I've ever been too. Not only is he knowledgeable and good at explaining difficult concepts, but he is also very very kind, patient, compassionate and an excellent listener. I would and will recommend him to anyone looking for a physician - his bedside manner is exceptional. He should teach at a medical school - his demeanor and communication skills encourage the patient to open up and be honest, resulting in better care.

May 9, 2018
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Dr. Roberts always makes me feel he listens carefully about any concerns I have about my health and explains things so I understand my individual issues. I feel so confident about the care he gives me. A kind, dear man I feel comfortable discussing any health issue with him.

May 8, 2018
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unusually prompt for appointment. No wait time in waiting room and doctor entered room before I could complete the paperwork. Very thorough visit and attention to my concerns.

Apr 30, 2018
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This appointment was to establish myself as a patient. Dr. Roberts spent a great _______ of time asking me questions and answering my questions. I am very impressed with his care and professionalism!!

Apr 30, 2018
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Dr. Roberts is very thorough, kind and are amazing doctors.

Apr 16, 2018
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Dr Roberts is a great doctor always takes the time needed to talk and cover things with his patients.

Apr 12, 2018
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Dr. Roberts is excellent!

Apr 12, 2018
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Dr. Roberts spent a lomg time going over a issue i've had with my stomach and helped figure out a medication that might help. I liked that he asked if i was ready to try a medication and didn't prrssure me to try it or run any tests that didn't seem necessary at this time. I felt very comfortable to discuss my health with my doctor He was also running on time!

Apr 12, 2018
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Everything connected with this office is done well. Records are available in the system as information is easy to access in the website.

Apr 9, 2018
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Everyone was pleasant and accommodating. the office staff got me an appointment right away, and I didn't have to wait in the reception office when I arrived. I appreciate the professionalism and medical knowledge of Dr Roberts and his team.

Apr 9, 2018
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Dr Roberts is the BEST primary care physician I have ever had! Our entire family goes to him and we would follow him to whatever practice he went to if Legacy ever makes the mistake of letting him leave. I trust him completely and he instantly makes his patients feel comfortable and well cared for. Also, his MA Samantha (Sam) is outstanding as well. She is always smiling, responsive to your needs and, like Dr Roberts, very easy to talk to.

Apr 6, 2018
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Dr. Roberts is the best doctor that I have ever had in my entire life.

Apr 5, 2018
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Dr. Roberts listened to what I had to say, answered the questions I came in with, and provided professional care. Front desk receptionists were also very kind and told me what I needed to know prior to my appointment. I will be making a point to come in at least once a year to this office again.

Apr 2, 2018
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all good.

Mar 27, 2018
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Dr. Roberts is a great doctor with a great staff. From the front desk to the Nurses. I am so glad to be with the Legacy System

Mar 26, 2018
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Glad to have a second opinion for back pain. Dr. Roberts sent me right away for x rays. Nice guy. Lab was great too.

Mar 26, 2018
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this was my first appt. with Dr. Roberts. It was all very good

Mar 23, 2018
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I've been going to Dr. Roberts for many years, he always takes time to listen and then figure out what I need at that time. is very personable with his patients and he puts his patients first. thank you!!

Mar 23, 2018
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dr Roberts and staff are top notch, coming from a Peacehealth group to this Legacy group the best decision we have ever made and no regrets whatsoever. I just pray Dr Roberts doesn't leave for a very long time he has an awesome gift as a provider

Mar 22, 2018
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My experience with new provider was very good, however the wait was over 1/2 hour.

Mar 22, 2018
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perfect visit no complain

Mar 19, 2018
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I would like to ask Dr. James Roberts to be my primary care provider since [name deleted to protect privacy] is very busy with delivery. Thank you.

Mar 14, 2018
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Dr. Roberts is a fantastic doctor. He listens to your concern, and isn't a "rush in rush out" doctor.

Mar 7, 2018
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The MA, Samantha, and Dr. Roberts provide excellent and thoughtful care.

Feb 27, 2018
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A+

Feb 27, 2018
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Especially good was Dr. Roberts' knowledge about detached retinas. The main purpose of my visit was to go over the results of an MRI of my left eye in which I had a detached retina some years ago. (You need to provide more options about visits! This was my first visit with Dr. Roberts to establish him as my primary care physician.)

Feb 26, 2018
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The visit went very well the doctor was total awesome, understanding, caring, very professional, respectful.

Feb 23, 2018
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The wait time was due to the fact that the doctor fit me in on a Friday afternoon so that I would not have to worry over the weekend. i felt listened to, respected and that all of my concerns were addressed. Follow up was planned by the doctor to make sure that my issues are resolving with treatment.

Feb 21, 2018
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Well receipted and courteous.

Feb 20, 2018
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I use to see Dr. Roberts in 2015 when he was at Creekside Medical. I recently switched from Kaiser and found out he was at Legacy now. I made an appointment to see Dr. Roberts to be my primary care provider. He is by far the best doctor I have ever seen. He doesn't just tell you what you need to do. He listens very well and is compassionate about my needs.

Feb 13, 2018
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Dr. Roberts was very thorough and explained everything to my understanding. Wait time was minimal. Very friendly office.

Feb 12, 2018
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My doctor was out, and Dr. Roberts agreed to see me for a follow up. He was careful and spent time looking up my records before prescribing an antibiotic. I was pleased with this visit.

Jan 31, 2018
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New health insurance, first visit since the change. Dr. was very good overall. I'm 3yr. post liver transplant recipient and we went over history and current issues. I'm looking forward to provider taking care of my ongoing needs. Thank you!

Jan 29, 2018
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always have a great and timely response from Dr Roberts and staff.

Jan 26, 2018
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My experience is that providers like Dr. Roberts are hard to find..................capable of engaging me not just as a patient but as a human being. There's more to health than medicine! Employing "medicine" is the last resort when healthcare has failed.

Jan 25, 2018
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Dr. Roberts has always been and continues to be a caring, thoughtful and kind provider. He is patient and a good listener. He is simply an excellent physician for myself and my daughter.

Jan 25, 2018
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I was seen on very short notice and was very impressed with Dr. Roberts.

Jan 23, 2018
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the Doctor and his staff were very professional and listened well

Jan 23, 2018
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Always have a very good experience and feel well taken care of.

Jan 22, 2018
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excellent and professional service throughout my visit!

Jan 18, 2018
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Dr. Roberts made feel very comfortable as a new I am new to the Legacy medical group. When we were finished with our appointment, I left with the feeling that he cared about my health and I could trust him.

Jan 18, 2018
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Dr Roberts is the nicest and most caring doctor that I have ever been too.

Jan 12, 2018
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I had pain overnight & scheduled a last minute appt. that morning. They got me in first thing & when I got there (drove an hour) they wrongfully scheduled me by accident & got me in anyways. I was grateful.

Jan 12, 2018
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At age [age deleted] I have an extensive health care background. I can say with much experience and confidence that Dr Roberts is a rarity among family physicians. I appreciate his team approach to my health care. Dr Roberts carefully listens, considers, and respects my opinions and preferences in his decision process. I feel respected and valued as his patient of 16 years. His communication skills are excellent and I have been impressed with the quality of each physician and medical services referral he has provided. Dr Roberts has overseen many surgeries, respectfully and tenderly handled the diagnostic news and [details deleted to protect privacy], and has often continued important health care matters during his after-work personal hours. Currently, for approximately 7 months, I'm willing to travel approximately 2-4 hours each direction for my appointments with him, until I move back to the same area. Dr Roberts will be my family physician as long as he practices. I greatly appreciate all that he and his outstanding assistants graciously contribute to the best health I can experience.

Jan 11, 2018
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Always a good experience

Jan 11, 2018
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good visit

Jan 10, 2018
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very pleased with all phases of my visit

Jan 8, 2018
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Dr Roberts is a very thoughtful professional who was thorough in his exam process.

Jan 5, 2018
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I waited six months for an appointment probably because I was a new patient.

Jan 4, 2018
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Generally very good treatment and care shown by Dr. Roberts & staff.

Dec 28, 2017
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I sent Dr. Roberts a message through MyHealth and it seems like he never got it. I was waiting for a response and it never came, so I called the next week and that was a much better way to get ahold of him. Good to know for the future but delayed things a bit. Would be nice to know ahead of time if that's not a good line of communication (since it has been the preferred method other places I've been treated).

Dec 26, 2017
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It's difficult to reach Dr. Robert's Physicians assistants. Each year I need to get a blood test for my company's health screening program. I was difficult to get the test ordered. Here's what happened: I called the office and asked for a blood test to be ordered at the lab at Peace Health. The assisant told me I didnt need an order and could just drop in and request the test. This didn't work and cost me 2hours of my day. The lab required an order. I call Dr. Robert's office again and had to wait several days for a callback. When I got the callback, The assistant asked me to give them the test requirements over the phone. A much better way would be to allow me to scan the form and email. However, this wasn't a option I was given. several days later I received a message that my test had been ordered. However, when I went to the clinic they had no record of it and had to call Dr. Roberts office. after more waiting, i was able to complete the bllod test. On arrival at Dr. Roberts Office the assistant couldn't find the test results and was on the phone with the lab when Dr. Roberts walked into the examination room and said he had the test. Overall this was a painful process. Im hoping that, by the time I have to get another test next year, you can address the following: 1) Make it easier to talk to the Doctor's PA via phone. 2) Provide an ability to contact the Doctor's PA via EMAIL. 3) Improve the process of ordering tests from outside labs so it's reliable and doesn't require patients to jump through so many hoops. Thanks!

Dec 26, 2017
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I was a new patient to Dr. Roberts at this visit. I appreciated his kindness and listening manner. I felt very secure about his obvious knowledge and he displays a very caring attitude towards his patient! Feel very fortunate to have him as my doctor.

Dec 18, 2017
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Dr. Roberts is amazing. I work at another medical facility, but come to Legacy just to see him. he is always kind and understanding.

Dec 14, 2017
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I was not happy that I was asked to be 10 minutes early for my 4:40 appt., which I was, then I wasn't seen until close to 5:00 pm. I was waiting in the room, could hear everyone laughing & joking outside my room. I poked my head out and asked if I had been forgotten. They were eating cookies & very nonchalant. I waited 40 minutes! I took time off work early for this appt. & felt my time wasn't respected. I wasn't done until 5:20 when my appt. was at 4:40. I had plans after my appt. which I then had to cancel. There wasn't another patient emergency, which I would have been understanding for, it just seemed to be lack of caring for my time.

Dec 13, 2017
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Dr.Roberts is very compassionate and thoughtful person. I do really appreciate his care and treatment.

Dec 12, 2017
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Dr. Roberts is a wonderful doctor. He always gives me the time I need during a visit. He has earned my respect and I listen to his advice for that reason. My health is better for having listened.

Dec 1, 2017
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In choosing music for the waiting area as well as the exam rooms, please choose something soothing, at a very low volume, or nothing at all. Your clients are a captive audience, with speakers right over the seating, and irritating or too loud music can make personal conversation difficult for some, and the wait time seem longer than it actually is.

Nov 27, 2017
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Dr. Roberts is a great dr! we just joined your group and he has been amazing!! this survey was for my son and he is still in high school. I wasn't sure what to mark!

Nov 27, 2017
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My primary doctor is very thoughtful.

Nov 27, 2017
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the doctor acts very profesional but at the same time always feels very friendly

Nov 17, 2017
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medical records need to be transferred this was an initial visit

Nov 16, 2017
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I love my doctor and his staff. Legacy is great!!

Nov 16, 2017
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Dr Roberts & staff are very professional knowledgeable & caring. I'm very lucky to have such awesome new friends at Legacey!!!!!

Nov 15, 2017
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wrong medication prescription. Did not have all the information. Not getting back within a timely manner. no one seemed to be rushed at doing anything.

Nov 14, 2017
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Dr. Roberts has been my doctor for about 9 years. he's amazing. He ALWAYS listens to me and gives me the time I need without cutting me short. He's a wonderful doctor and followed him here for that very reason.

Nov 13, 2017
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Dr. Appointment was set up promptly. Staff was courteous and knowledgeable. Dr. asked pertinent questions and listened carefully. Everyone on staff seemed professional and courteous. Waiting room and diagnotic rooms were clean and orderly.

Nov 10, 2017
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I always have a positive experience with the clinic and especially Dr Roberts & his medical team.

Nov 10, 2017
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This was the 1st time I've been seen by a Doctor in several years. I was pleased with the experience, from check in to the end.

Nov 9, 2017
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No bad experience. Provider always help me & treats me for whatever I am seeing him about.

Nov 7, 2017
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I wanted to clarify the lab question. Dr Roberts might order the labs for us however the labs being ordered are for [name and details deleted to protect privacy] and she is the one that always calls us with the results. Dr Roberts is very aware of this and knows that she is following his medication. He assists us by ordering the tests. yes if I have a question about a test result I can call his office and speak to someone.

Nov 6, 2017
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I'm a new patient. The wait time for my first appointment was over 2 months. Legacy was recommended by another doctor so I waited. Everyone in the office, including the doctor was professional, patient and kind. Since this was my first visit I cannot say for sure anything except they made a good first impression.

Nov 3, 2017
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My visit was very helpful to me very satisfied

Oct 31, 2017
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Although I had to wait for my appt. longer than usual, I understand that some pts. may require more of the dr.'s time & attn.

Oct 30, 2017
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Dr Roberts was very professional courteous & happy to bring me into the legacy family.

Oct 24, 2017
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good

Oct 20, 2017
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Excellent Dr. and staff.

Oct 20, 2017
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I am a new patient to this provider and was very happy with the time the doctor spent with me to get to know me and answer ALL of my questions. I been to other providers not at this site where the provider spends less time with you and you leave not fully understanding the diagnosis from the doctor. This visit at Legacy ranks at the top of my list for excellence in service. A+ rating

Oct 19, 2017
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Dr. Roberys and staff show the highest degree of professionalism and seem to truly care about the patient. Dr. Roberts medical assistant (Samantha) is one of the best I have ever dealt with, and I have seen quite a few docs over the last ten years. Bravo to this office!!
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