Legacy Health Partners
Melissa Paul, FNP-BC, MSN
Primary Care
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My Specialties:
Family Medicine, Board-certified; Family Medicine, Board-certified -
Languages:
English -
Gender:
Female
PATIENT RATING: 4.8 OUT OF 5 ( 288 RATINGS & 137 COMMENTS)
Read all reviewsWhere I see patients
Legacy Medical Group-Salmon Creek Internal Medicine
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2101 N.E. 139th St., Suite 460
Vancouver, WA 98686-2325 - 360-487-2727
- 360-487-2729
- Get Directions
About Me:
Melissa Paul is a nurse practitioner who graduated with honors with her Master of Science in nursing leadership from Western Governors University. She earned her nurse practitioner degree from Indiana State University. She completed her preceptorship here in our Legacy Salmon Creek Family Medicine and Internal Medicine clinics. Paul has been a registered nurse for the past 20 years. She has extensive experience in emergency nursing, as well as long term care, sexual assault and palliative care. Her focus is the coordination of patient's health care needs, including physical and emotional as well as ongoing medical issues. She has a passion for patient centered care, focusing on the whole person throughout every aspect of health care. She believes that lifestyle, stress management and nutrition are key in quality health management. Outside of work, Paul enjoys spending time with her husband, four children, and grandchild. She is a proud Air Force Mom.
Education:
Family Nurse Practitioner:
Indiana State University
Graduate School:
Indiana State University
Post Graduate Certificate:
Indiana State University
Master of Science in Nursing:
Western Governors University
Associate in Applied Sciences:
Corning College
Bachelors of Science in Nursing:
Western Governors University
Internship:
Legacy Family Medicine
Year I Started Practice:
2018
Hospitals Served:
Legacy Salmon Creek Medical Center
Patient Rating
Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. Learn more about our surveys & ratings
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Dr. Paul is very easy to communicate with and seems to care about my concerns.
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Very friendly office.
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I think of a wellness check as the same as a physical. After I left I thought, she did not check my breasts for lumps, listen to my heart, check my ears and while it may or may not be necessary do a pelvic I guess I am wondering why these things did not happen.
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Everyone was very friendly and courteous
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Not happy with the x-ray services. If you are interested , a supervisor may contact me. Thanks
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From the time I entered the doctors office the receptionist, the nurse And the provider I saw were absolutely excellent and I felt so good when I left the office:)
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I like Legacy and the providers associated with this facility. People are always very kind and respectful.
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I absolutely love my primary provider she's kind and listens to my concerns. Thank you
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Liked Melissa -it was first time meeting her. I was very pleased with her and her nurse.
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I have only been going to Melissa Paul as my PCP for about 2 years. We are learning how to work with each other and I am encouraged with how we are progressing. As a result of this visit, she referred me to a clinical pharmacist within her internal medicine group due to the complexity of the medications that I take for treatment of cancer. The referral to the clinic pharmacist was an excellent call by Melissa Paul.
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I like Melissa. She pays attention & listens. I was happy with her concern & her willingness to change my meds to better manage my pain.
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Listened and had previous records available
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Melissa Paul is always respectful, kind and attentive.
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I would recommend including the building platform level and which suite number your appointment would take place. I'm almost late to most my appointments trying to figure out where to go.
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Always look forward to seeing my precious Dr Paul!!!!
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VERY good! Answered all questions & took care of my problem.
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Generally good.
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Melissa Paul is excellent. I have total confidence and trust with her as my primary caregiver. Her nurse assistant Jessica is also to be commended as well.
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Was the usual visit, fast but very in depth and things were taken care of. Proud of my dr and her staff
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Dr. Paul is always pleasant and engaging. She looks at me when I speak, and answers my questions. I feel a high level of trust.
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Melissa Paul has been an awesome doctor for my partner and I. She is assessable and helpful.
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I expressed medicalConcerns, she tried to get me to take a medication I wasn't comfortable with, I said how about if you give me a Referal to a specialist for a second opinion she said no I'm not allowed to do that unless you take this medication for 30 days. Which is lie, my insurance doesn't require a Referal anyway. She just didn't like that I wanted a second opinion from a specialist. I wanted to find out what was wrong with me not take a pill to cover it up and ignore the issue for 30 days then she said ok well then o can't work with you anymore then fired me as a patient. She did the same thing with someone I'm a poa for where she insisted it was one problem we siad no it's not that and we found a specialist and they figured out the problem and gave the RIGHT prescription. We tried to tell her it was not the issue she thought it was because but she didn't listen. Normally she's great but not all clients are just there to take a pill and cover up issues. Some patients like myself want to get to the root of the issue before they start trying a bunch of different pills
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I didn't think I would find another Dr that is a thorough as Dr Abney but I am satisfied with Dr Paul. She is friendly and professional. She is patient with all my questions. She is attentive to my medical needs
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For my situation, she referred me to a specialist to check my condition.
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Provider listened well and we are trying the least invasive solution and then stepping up to the next idea if we don't get the results needed. I like this approach.
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Melissa is great, thorough and very attentive.
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What a wonderful professional provider Melissa is!
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I am newer to this office. I haven't yet developed a report with my provider. She's intelligent and personable but I often feel like I'm inconveniencing her, I'm rushing her. And sometimes It seems she focuses on one thing I say and misses the heart of my need. I really like that she's well rounded and I can get all my health care needs basically covered in one office.
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I am happy with my provider.
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Melissa always listens and treats me well.
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Ms Paul is a good listener, explains everything very well. She's an excellent health care provider.
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I get excellent healthcare here !!!!!!!
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She should refer to her chart notes prior to going over test results- had she read her own notes, she wouldn't have given conflicting information regarding a prescription I was to take.
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Melissa Paul spent a generous amount of time with me, discussed each of my questions, and treated me as a very important patient.
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Visit was great.
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Very attentive listener and clear on recommendations
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I come back to see Dr Paul because I feel very comfortable with her. She always listens to me and answers all my questions. Dr Paul lets me know if we need to change my medicine and why. I have told friends who are looking for a new dr about Dr Paul and will continue to do so. The receptionist lets me know If there Is any information that has been changed and explains everything to me. They get me check in, in a timely manner.
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Why have people sign endless extra cost waivers? This is frankly alarming (my first thought was why am I being asked to sign a waiver for a service I know should be covered? I had to call insurance from the waiting room just to verify office staff didn't know something I didn't about my coverage - which was not the case), and patient liability for costs not covered by insurance is already included in the COR. I was asked to sign 2 different waivers AND the COR for this visit.
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This provider is new to me - my regular provider moved to Oregon -
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Ms. Paul is a very good listener. So important! I knew I was heard when discussing a problem of continuing joint inflammation in multiple areas that is keeping me from being safe (falls & ongoing risk), daily pain which is worse in the wee hours of the morning, and having trouble with some of my ADL's. I have been very discouraged and even despondent for this much pain. Ms. Paul identified two medications I take that can contribute to this as well as cognitive issues. We agreed I would stop those 2 meds and come back in 2 weeks to check in with her. In the 1st week, I was seeing appreciable reduction in my pain. I walked into my P.T.'s office for my appointment 6 days into this 2 week period and she could tell I was doing better by the way I walked in the door! I feel so lucky that I made the choice to go to Ms. Paul after my previous internist left the practice 7 months ago. She's just terrific!
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Melissa Paul is professional, attentive, and personable!
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Ms. Paul is easy to talk to, answered all my questions and my prescriptions were ready when I went to pick up after visit
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She was great! I am very happy with the visit. She listened and set up other appointments to meet my needs.
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Melissa Paul is a gem. Highly skilled, caring and compassionate. Excellent communicator too. I soappreciate her fine qualities. I always feel cared for when I need to see her.
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I was very pleased that I was able to have an EKG and lab work done without leaving the exam room. Melissa was great, and so was Bethany. Both were very helpful in getting things done to send to the surgeon's office.
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Specialists I have been sent to have still not diagnosed and offered any solutions to problems related to structural changes from a high pressure ischemic event that cause issues with proper drainage from my head at night. Because multiple specialist doctors have not followed up with proper testing to provide a diagnosis, my primary care doctor treats me as if the symptoms, which continue to leave me in a very bad cognitive condition after sleeping for 3-4 hours, are not real. The more comments I have in my medical record, which is shared with all medical providers, the less likely I am able to get a specialist doctor to give my condition any attention.
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This visit went really well!
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Since this was my visit with her, I noticed that she was well versed in my medical history. She took time to get to know me. I feel very confident that my health care needs are in good hands.
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They were very good
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Post hospitalization follow up visit. Spent more time with trainee than primary care. Was not offered any information hospitalization and only asked if I had any questions. Not very efficient when feeling overwhelmed.
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She was very rushed although I was on time for my appointment. When the appointment was made I said It was for an assisted living form and a referral. She hurriedly completed the form. She refused to talk about the referral saying if she gave it she would have to follow it and she is not my regular doctor, but I can't get into my regular doctor until September.
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Melissa is very knowledgeable & care centric. I did recommend her to friends who are also very pleased with her level of expertise & approach to patient care
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I had a really good experience. I felt like I had visited with a trusted advisor, who had an overall interest in me and my well being.
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Provider was ok. Her assistant has been way below standard in my two visits. I would not recommend the provider because of her assistant and will choose another provider next visit if her assistant is still there.
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No complaints
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1st time visit with this provider.
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The front desk one gal seems to get confused calls for things then calls back ir if I call not sure accurate message. She also gave appointment to someone else then who I asked . So love the nurses doctors interns but front desk could use some work
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Fast, efficient and very approachable. Keep up the good work!
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Always informative and easy to understand. Explains what she is doing and steps needed to take.
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Melissa Paul FNP is a very kind, caring and knowledgeable. I am pleased to be able to call her my PCP.
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Melissa Paul is a very patient and listens to all my questions with care.
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This was my first visit with Ms. Paul after my previous PCP left. I was impressed with her ability to listen to me and provide reassurance.
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Melissa Paul was extremely attentive and knowledgeable about the reason I was at the office. She is an amazing listener and I felt very taken care of.
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Excellent care
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Appointment was right on time. Very little waiting.
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First visit with this provider so it is hard to know how things will be handled in the future.
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Listen to me
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Melissa was very professional, knowledgeable but very nice, easy to talk with, patient and helpful. It was a pleasure working with her. Thank you very much !
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I would not give the medical assistant high marks. She was borderline rude, acted rushed and aggressive.
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Very professional. Great eye contact. No waisted time
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Prior to my appointment, I received an electronic questionnaire regarding my health and concerns. I answered it completely and thoroughly. When I met with Melissa the questions she addressed seemed to have nothing to do with the questions I had addressed in the survey. In the survey, I had mentioned shortness of breath. Melissa didn't bring that up. I mentioned my alcohol consumption, and I will be receiving a call about outpatient treatment. I mentioned I thought I might have an ulcer because my stomach hurt. She concurred that if I was taking Meloxicam and drinking alcohol it was likely that I had an ulcer. No recommendations were given. There were other concerns that I brought up on my electronic check-in form that weren't addressed. It makes me wonder what was the point of my completing this form. Additionally, I was given another form to complete in the office that I didn't finish before I was called back to the examination room. I told her that, and she said I could finish it while I was waiting for Melissa in the exam room. She took them with her after she'd taken my vitals, etc. There is no way I could have completed the forms. I wonder what purpose these serve besides busy work for the patient if no one reads them? I know I was scheduled for a longer than regular visit, but 10 of the 40 minutes was taken up by the assistant. This is the first time I have been beyond disappointed with Legacy Salmon Creek, and I really do hope that someone reads and acts upon my concerns. At this appointment, I really did feel like I was "on the clock", and the primary concern of Legacy Salmon Creek is keeping all appointments on time.
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Melissa always takes the time to answer all my questions. She is extremely knowledgeable and THE NICEST provider I have ever had! Customer service is outstanding!
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Positive experience,
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I am very pleased with Melissa Paul. She is very thorough and listens. I may be changing insurance for 2023 because I am not very happy at this point with Aetna. I really hope that Melissa will still be my primary care provider if I choose a different insurance.
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I am concerned with information that gets put on my medical history that is not true i.e., vertigo, blood clot, and pre-diabetic. I have never had vertigo and never have had a blood clot. Where is this fabricated information coming from. I have addressed with Melissa and expect that it should be off my chart. I should know better than anyone what medical issues that I have. Thank you.
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Melissa is very attentive and thorough
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Just fast reliable and friendly
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The best doctor Melissa Paul , thank you for being so good with the patient
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Melissa Paul is an extraordinary clinician and I am lucky to have her for my provider.
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I absolutely adore Melissa Paul. She is so caring and understanding
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The provider was short, curt, and invalidating. It was a negative experience. She did not seem interested in what I had to say. Her approach to my concerns was either dismissive ("that's to be expected") or very cut and dry ("you need to see someone else for that"). When I attempted to communicate my experience to the provider by MyChart, she disagreed with my synopsis, took no accountability, gave a passive aggressive non-apology ("sorry you felt that way"), and maintained a stance of invalidation. I will not be returning and will not recommend this provider to others.
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Dr. Paul was very nice and informed about my health even though this was my first visit.
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Melissa is very smart snd connected my comments with potential solutions I hadn't thought If.
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Staff and provider is friendly, knowledgeable and good bedside manners.
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There is some discrepancies about my medical history that we are working out
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Everyone was very helpful and courteous. Dr Paul and her student listened well and were very thorough in explaining options and a great future health plan.
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Melissa is very thorough, asks a lot of health questions, willing to refer if needed, listens well, friendly and caring.
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I was very pleased with this my first visit with her. She will be my primary care provider which I requested! She was very thorough and helpful.
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Melissa Paul was very professional, asked me questions and took time for my answers and showed much concern to my needs, and treated me with respect all during my visit.
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Enjoyed meeting Melissa. My other doctor moved to the Veterans hospital.
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First visit with this provider as my regular doctor left the practice. When I made the appt whomever made it for me did not book it as a get acquainted visit so she wasn't aware that this was that type of visit. I regularly see for followup visit every 6 months.
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Melissa Paul is wonderful. Caring, helpful and respectful
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Melissa Paul is always very attentive to my needs or concerns! Best doctor I've ever had!
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Excellent bedside manner. Thorough and personable and professional.
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I went in for my anxiety, meds. I told the doctor I was having a flutter feeling in my throat and knowing I have bad anxiety she said it could be irregular heart beat so that made my anxiety go throw the roof, yes then the nurse did a ekg took it to the doctor and instead of the doctor coming back in to tell me it was good the nurse just came in and said your good to go, for me it would have made me feel better if the doctor would have done that. I know they get busy but it would be nice to take alil more time.
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Melissa Paul is courteous, attentive and I trust her very much. Her nurse Jessica is also super. They are great to their patients.
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Melissa Paul and the office team provide excellent care in a timely fashion, which is not as common as it used to be.
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Exceptional NP. Melissa is my PCP
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Always attentive and kind.
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Melissa Paul, her nurse and front desk receptionists all very helpful, friendly, kind and compassionate people!!
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I only wish we had more time. I was coming for a specific reason but we felt rushed.
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Don't provide medical care or information or provider recommendations
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She's a new doctor for me since Dr. Abney left I really liked Dr. Paul she's listens and is helpful I'm glad I have her
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My husband and I had trouble securing a doctor when we moved to Ridgefield 3 years ago. We were accepted by Melissa Paul's office as new patients and have only seen her since. We feel we have had good advice under her care.
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Time for test results was excellent finding the location was difficult
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Melissa is very kind and knowledgeable. She was clear in instructions and in treatment plan. I would recommend her to any friend.
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I wish I felt less like a perfunctory check-in that could have been done by telephone! It was a waste of my time and hers to be there in person for no more information than came out of the appointment. It cost her ten minutes. It cost me three hours for pick up and delivery times. I also wish I felt the least bit of interest in my person and my life to know who I am and try to relate on a friendly basis. She is too business-like for me to relate to as a person I would trust to help me heal. I don't really connect, although I have no complaint about her competency as she points me to specialists. Not all the solutions are drugs, and if there were more interest in me as a person, she might have a different take on what is the best care for me.
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This provider let me know that if I feel an urgent need to see her that I could message her and she could she mee sooner than my scheduled appointment based on need/acuity. That was helpful Information to know.
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It was all good
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Primary care addressed my concerns over recent surgery results and incision state. Very helpful in reducing my anxiety.
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Melissa Paul and her staff are all amazing providers. I always feel well cared for and leave with a sense of confidence that they will find the answers I require for optimum health.
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I was extremely pleased with Ms Paul's knowledge, care and concern.
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Melissa is lovely! She set clear expectations for the visit (establishing care) and took the time to ensure she had addressed all of my concerns. She is warm and clearly cares about her patients.
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Melissa was attentive and developed an action plan to address health concerns
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She always takes time to LISTEN to me.
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This was the first time I saw Melissa. She is very friendly.
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I have always had a pleasant experience with everyone at LSCIMG.
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This was a transfer of care visit from my prior doctor. I am very happy with Melissa and I was very impressed with her level of care and concern.
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Melissa was very personable and interested in my health. This was my first appointment with Melissa and I was very pleased.
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Something unusual showed up on the blood draw results, Melissa Paul recognized and shared with me what the next step is to investigate this.
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I am very excited to have Melissa and her nurse as my care team. Both of them were very supportive, compassionate and knowledgeable.
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All great
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Visit with Melissa was fine.
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This was my first appointment as a new patient and I am beyond overjoyed at the care I received.
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Very good
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This visit made me feel uncomfortable for seeking additional medical help from a ND. I didn't realize this provider was so against NDs or that if I had a ND on my health team that they would not want to be included. I will not be seeing this provider again because she made me choose between her or the ND when I wanted to have both on my team.
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Very concerned about my health
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Dr Melissa is always so friendly. She's easy to talk, listens well and really cares about her patients
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Best Dr I've ever seen.
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This provider made me feel realistically welcome and in good hands medically.
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Very good. I am absolutely pleased with this provider. She is understanding & respectful.
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Melissa Paul is very professional, understanding, knowledgeable and a pleasure to see.
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Dr. Melissa Paul listens, cares, asks questions, is informed on all the latest health threats and treats me like I am family. Who does this anymore?? She is a gem that I am so grateful to find.
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First visit with new provider.
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The waiting area seemed dirty and not professional. Tape peeling off the floor stickers, old tape stuck to the walls. Dusty and dingy. Needs a face-lift.
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The provider is nice and personable and explains things clearly. The receptionist office sometimes has some confusion at times. Also difficult to get established as new patient o ce set up good. There is bit of confusion between pharmacy and doctors office however not the providers issue
Had a good visit. Ms Paul had obviously reviewed my records and she asked for my feedback on my health issues. She was very respectful, articulate and efficient. The only issue I have was how long it took to get this appointment to get in to see Ms Paul after having to transition from Dr Abney. Support and admin staff were all great also.