Tracy Laidley, MD, MPH

Primary Care
My Specialties: Internal Medicine, Board-certified
My Areas of Focus:
Languages:
Gender: Female
Legacy Health Partners

Patient Rating

5.0 out of 5    270 Ratings    161 Comments

Where I see patients

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At any location below

Legacy Medical Group-Broadway

1600 N.E. Broadway
Portland, OR 97232-1426
503-525-7599

About Me:

I am originally from Canada but have lived in the US since 1985. In my free time I enjoy cycling, traveling, knitting, reading and drinking good coffee.

Education:
Masters of Public Health: University of Washington
Residency: Legacy Portland Hospitals
Medical School: New York University
Year I Started Practice: 1995
Hospitals Served: Legacy Emanuel Medical Center

Patient Rating

Legacy wants every patient to have great care, every time. To help measure and improve patient satisfaction, we send surveys to randomly selected patients after their appointments. We use this feedback from the surveys to improve and enhance the care we offer. It works like this: Real patients give us feedback through Press Ganey, a patient satisfaction survey company. They verify and confirm the results. National Research Corporation, an independent company, provides the technology to show the ratings and comments on our website
Learn more about our survey.

5.0 out of 5     270 Ratings     161 Comments

Nov 15, 2019
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On time, listened, explained, provided print out of visit. Fortunate to currently have good health & a savvy physician.... recommend her, if a referralcan be added to patient roster

Nov 14, 2019
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I had to wait 45 minutes for my 10:15 appointment to begin at 11, even though I arrived 20 minutes early at 9:50 to check in. Another annoying thing is that the staff kept trying to put on billable coding for unnecessary options. I instructed them to code the visit as the main purpose but if I didn't know from experience about this apparently harmless choice I would have been stuck with hundreds of dollars in a bill. The providers have no idea what their services cost, and whenever you ask them they have to go to the front desk to ask, and then they usually come back with grossly underestimated figures, in this case saying that if I answered a question it would cost $7 when in fact previously, last time, the same question cost $150, because it divided the visit between medicare and non-medicare.

Nov 5, 2019
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She is wonderful and i am lucky to have her as my doctor!

Oct 25, 2019
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I came away feeling that my concerns were heard and clearly responded to. She had time for my questions and gave thoughtful advice that reflected her knowledge of who I am beyond the chart information. It is good to be seen and heard by my doctor.

Oct 24, 2019
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I've known Dr. Laidley for many years. She consistently delivers excellent care and is a superb patient advocate. She goes there he extra mile to procure interval notes and test results from other providers. She is an A+ physician.

Oct 22, 2019
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Dr. Laidley is amazing! She's very knowledgeable and listens and provides great care. She is up on recent studies in order to best care for her patients. Her MA, Kay is wonderful as well!

Oct 22, 2019
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Dr. Laidley is the best. She listens and she is smart. I feel supported by her with my physical and mental health concerns. She is thorough . I have the best PCP!

Oct 18, 2019
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Dr. Laidley is very personable and I am able to dicuss any health issues with her

Oct 18, 2019
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Dr Laidley and myself always goes over my medical issues and how I can help myself, along with covering any question/concerns. I feel she is a wonderful and professional doctor. I always recommend her if someone asks who they should go too!

Oct 15, 2019
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dr. laidley was empathetic and familiar with health issues affecting my family and provided suggestions for resources to help with stress resulting from long-term caregiving overload.

Oct 4, 2019
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Dr. Laidley is the best physician I've seen this year, and I hope to keep her as my go-to doctor for all my medical needs.

Oct 4, 2019
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The provider asked me if I was comfortable with the plan she was suggesting to address my current health issue. Excellent communication & competence that made me feel well cared for

Oct 4, 2019
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I have always had good experiences with Dr. Laidley. I was told recently by the specialist I am going to that Dr. Laidley saved my life when she told me I needed to go straight to emergency to get medical help. When she examine me she realized I needed more help than she could give me in her office. I appreciate all she has done for my health.

Oct 3, 2019
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this was a meet and greet meeting with Dr. Laidley. My regular doc at this same clinic is now semi retired and I'm switching my care over to Dr. Laidley.

Oct 1, 2019
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She always listens to what I have to say and I always leave with an answer. It feels like she honestly cares about my well being.

Oct 1, 2019
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Very good. My sister wants her for her dr.!

Sep 27, 2019
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I waited 20 min past my appt time to be called in. However, I know she runs late because she spends quality time with her patients. Just don't ask me to come in 20 min before my appt time! For what?

Sep 26, 2019
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Dr. Laidley is a wonderful doctor. She is very knowledgeable, listens well, and explains things in very clear ways. I fell very fortunate to have her as my doctor.

Sep 26, 2019
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always professional. will keep Laidley as my primary for as long as she is in practice

Sep 24, 2019
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I so much appreciate Dr. Laidley as my physician.

Sep 24, 2019
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Dr. Laidley is the best family practice physician I have had, and maybe the best physician I have had. She is caring, efficient and knowledgeable, in a type of practice that is demanding. I feel lucky to have been in her care. She diagnosed and treated a number of issues for me.

Sep 24, 2019
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Dr. Laidley was great. the nurse or assistant was very helpful also. both took alot of time with me. it was very nice and we got a lot accomplished.

Sep 20, 2019
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Always treated with respect.

Sep 19, 2019
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This was my first visit with Dr Laidley so I don't have a history to comment much on. I was impressed with her. I had a [time removed] visit, wasn't called in until almost [time removed]. Computer system was slow and she could access my records, but the MA couldn't enter my stats, nor could they print my after visit summary. They were obviously pressed for time but listened to everything I had to say so I was satisfied with the appt. At the end of the appointment I discovered I had been scheduled for a 30 minute appointment, even though when I had made it I had been told it was a one hour new patient slot (by the front desk). I do think Dr Laidley is a good match for my needs and it seems like it was just one of those days where everything is off...so I'm not concerned about it. the wait was atypical of my experience at this clinic.

Sep 17, 2019
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I have been seeing this provider for more that 25 years and I have always respected her advice and treatment plans. I have recommended her to friends and family.

Sep 13, 2019
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Provider is friendly, puts me at ease, listens, and is a good diagnostician. She gives helpful advice about things that I can do to improve my health or condition without unneeded medication or tests.

Sep 12, 2019
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seen Dr. Tracy for first time she was very thorough very understanding very helpful and my family is transferred to her thank you

Sep 10, 2019
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Doctor Laidley is great

Sep 6, 2019
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Over the past 1+ years since Dr. Laidley became my primary care physician, she has consistently been knowledgeable, responsible and supportive.

Sep 6, 2019
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I was seen about 30 + minutes past my appt time.

Sep 5, 2019
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I have been seeing Dr. Laidley for approximately 15 years. She is personable, conscientious and considerate of my time. I greatly appreciate her as my physician.

Sep 5, 2019
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this was my first visit with Dr. L. She was very thoughtful and thorough. she took a complete history and addressed the concerns I had. I'm so glad I have found someone that I feel comfortable with and confident in.thank you!

Aug 30, 2019
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Dr. Laidley is excellent in every way. She is knowledgeable, kind, patient, and clear. My health issues are complex and I see a number of specialists. Dr. Laidley stays on top of issues with these doctors, communicates with them regularly, and serves as the central node for all of these issues. Frankly, she's amazing!

Aug 29, 2019
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I love this provider so much that when I had to change insurance provider, I based my choice on whether I could keep Tracy as my provider or not. I will keep her as my doctor until she retires or I no longer need any doctor.

Aug 27, 2019
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I have seen Dr. Laidley for over 15 years and she has always been very personable has helped with my issues as well as helping me with family issues. I have followed her through her transformations Two different offices. I love her she is a great doctor. She cares about her patients.

Aug 23, 2019
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I already recommended Dr. Laidley to an individual on our neighborhood website who was looking for an excellent female doctor.

Aug 16, 2019
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I think my exam was very thorough and left there feeling informed and confident.

Aug 15, 2019
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This was my first consultation with Dr. Laidley. I had to change after the retirement of Dr. Brown. Dr. Laidley was very professional, very thorough, and demonstrated that she was interested in the context of my health care (my children and siblings. I appreciate her approach to patient care.

Aug 8, 2019
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This was my second time seeing Dr. Tracy Laidley. I like her a lot.

Aug 6, 2019
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Dr. Laidley is the best doctor I have ever had! I'm serious. LMG Broadway is also the best clinic I've ever been to. I feel very fortunate to be a patient there.

Aug 2, 2019
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Tracy is an excellent provider. I feel at ease with her. she remembers things about me that shows she can connect to me as a person. this is important to me.

Aug 2, 2019
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I am always pleased with visits to Dr. Laidley. She is very knowledgable,helpful and has excellent diagnostic and communication skills.

Jul 30, 2019
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I always know I will get great care with Tracy and staff.

Jul 26, 2019
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Dr Laidley is incredibly thorough and conscientious

Jul 26, 2019
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This was mostly a meet and greet appointment - she is my new provider. I don't often gush, but I was impressed with her thoughtful questions, kindness, listening skills, and uptodate medical knowledge. i feel confidant in her medical skills and am delighted she is my provider.

Jul 26, 2019
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Dr. Laidley very informative and thorough. Gets the big picture.

Jul 26, 2019
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Very thoughtful and thorough and sophisticated in iodinating multiple illnesses

Jul 25, 2019
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Dr. Laidley listens, and answers my questions I feel she does not rush through the appointment, my concerns are always listened to

Jul 23, 2019
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This was my first Medicare well check-up. I asked the Med Assistant what to expect with this appointment, and she explained her responsibilities were, and what Dr. Laidley would be doing. Dr Laidley reviewed and discussed my current medications, some health issues that are ongoing, and currently stable. She is always very good at explaining anything I have questions about, and where to go forward. Additionally, we agreed on a time for me to return for another check-in a few months away. Dr Laidley is a very good listener and communicator and never makes me feel she is in a hurry. She has been my PCP for many years, and would hope she will be for many more years.

Jul 22, 2019
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I always enjoy my visits.

Jul 22, 2019
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Dr Laidley is amazing. I truly felt heard when I need to visit her and she takes time to make sure I am getting the best possible care. She's also quick to respond to MyHealth questions and that just makes having her as my doctor that much more appreciated!

Jul 19, 2019
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Dr Laidley is the very best doctor I have ever had. She is phenomenal.

Jul 18, 2019
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this was my first visit and I found Dr. Laidley to be articulate, engaging and very professional. it was a pleasure to meet her, and I look forward to working with her.

Jul 12, 2019
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excellent

Jul 11, 2019
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Dr Tracy Laidley makes me feel comfortable and answers my questions thoroughly. She listens to me.

Jul 11, 2019
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Dr. Laidley took whatever time necessary to make sure I understood what she was telling me.

Jul 11, 2019
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Tracy Laidley is an excellent health care provider who is knowledgeable and very helpful in explaining health issues.

Jul 9, 2019
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Dr. Laidley is an excellent provider! In addition to her expertise, I appreciate her warmth and how approachable she is. Best doc I've ever had!

Jul 9, 2019
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Love Dr. Laidley!! She's been my PCP for many years and I hope to keep her until she retires or I die! Very professional, caring and gives her time for you!!

Jul 9, 2019
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The only change I would suggest is with the dr's. medical assistant I would like her to smile or be friendly. She seems efficient but distant. Greeting me at the start of the apptment. She doesn't smile. The same demeanor remains throughout our contact.

Jun 13, 2019
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Dr. Laidley engages in active listening and makes sure she understands me and I understand her.

Jun 13, 2019
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This is literally the best and most representative of what a physician visit should be like. Being or having the perception of feeling listened to diffuses so many potential problems.

Jun 11, 2019
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I have seen my provider for many years and she is excellent. The only negative aspect of my visit is with the assistant who takes blood pressure, etc. before I see the doctor. She is not very friendly and makes me tense.

Jun 7, 2019
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excellent physician. Caring, thoughtful, respectful.very glad to be under her care

Jun 6, 2019
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really enjoyed my visit. it had been awhile.

Jun 4, 2019
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Dr. Laidley was/is exceptionally kind, patient and understanding. She truly cares.

Jun 4, 2019
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Dr. Laidley is a wonderful doctor. I appreciate the care she gives me and especially appreciated the follow up she did regarding a past billing issue.

Jun 4, 2019
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Dr. Laidley is very conscientious, a good listener and always writes down an appointment summary & results. She is very helpful.

May 31, 2019
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Dr. Laidley & Dr. Root are an excellent team!

May 28, 2019
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Always good.

May 28, 2019
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very good especially for someone I hadn't met before discussing difficult issues

May 24, 2019
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Dr. Laidley is always professional, friendly, considerate and willing to listen and answer questions. I feel very fortunate to have Dr. Laidley as my primary care physician.

May 24, 2019
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Dr Laidley remains remarkably informed about my health, my visits, my family circumstances and my emotional health. Her compassion, empathy and professional expertise make me want to keep her as my doctor forever. She is better than I expect every time I show up. I can't figure out how she can recall so much when I come in so rarely. Sure she has my records days in advance of a scheduled appointment. And, she has appointments all day long that she needs to be prepared for. that she does it all is wonderful.

May 23, 2019
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Dr. Laidley is consistently compassionate, attentive, and thorough

May 23, 2019
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I like Doctor Laidley a lot. She has been very patient with me.

May 23, 2019
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Excellent care, thoughtful questions, interested in my quality of life and health goals

May 16, 2019
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It is always a pleasure to see Dr. Laidley! The Office has made definite improvements in the reception area.

May 14, 2019
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I liked how Dr. Laidley was able to access medical records from various places I have been, including out of town.

May 10, 2019
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Dr. Laidley was very thorough & attentive focused on both the big picture & the little things that could be addressed... suggested strategies (plan A, plan B, plan C...) for trouble shooting.

May 10, 2019
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you asked me twice whether I would recommend the provider. The provider is one of the best I have ever had. Thorough, smart, advice makes sense, and willing to explain again in a different manner when I don't understand. Personable and kind.

May 9, 2019
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have been seeing Dr Laidley for 20 years. She is always professional, and knowledgeable, but still kind. Great bedside manner (can be rare to find in a doctor. I know since I have been a nurse for over 36 years and have worked as a ward nurse, in the OR, and as a clinical nurse coordinator).

May 9, 2019
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Dr. Laidley has always provided me with pertinent information regarding to my personal health and advised accordingly.

May 7, 2019
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Dr. Laidley is the best. I appreciate her kindness/compassion and her knowledge. I feel lucky to have her as an MD.

May 7, 2019
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excellent. I have very high regard for dr. Laidley.

May 3, 2019
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Dr. Laidley is the best doctor I've ever had in my entire life and I'm [age deleted] years old. The staff at this location are also exceptional.

May 2, 2019
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I have been a patient of Dr. Laidley's since the early 2000's and absolutely love her! She advocates for me as her patient and demonstrates the coordination of my health care....just what I expect from my primary care physician. [details deleted to protect privacy] and have the utmost confidence in her. I've referred my friends to her, and they love her too! She is the best! Thank you, Tracy.

Apr 30, 2019
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LOVE DR. LAIDLEY!

Apr 26, 2019
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She was a good listener, kept me on the subject and had reasonable explanations for my problems.

Apr 26, 2019
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She was excellent with me, very thorough and personable! it was an excellent experience!!!

Apr 25, 2019
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great receptionists. very efficient and helpful and kind. dr laidley was awesome- personable, smart, thoughtful, straightforward.

Apr 25, 2019
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Dr Laidley is the best! She listens to me and that is so important. If she wasn't my doctor, I could actually see us being friends!

Apr 25, 2019
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This was my first visit with this provider and I was very impressed.

Apr 23, 2019
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i am very pleased with my provider. The nurse never remembers me from one visit to the next. I have told her several times that she will need to use a butterfly when she draws my blood. she never remembers. After bruising my arm with several attempts she sent me to another nurse to complete the draw.

Apr 18, 2019
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Dr. Laidley is always fantastic. She has good ideas and listens so carefully. She remembers me from previous visits and remembers details about my family. Her ideas are very practical and she makes very sure that she has addressed all of my questions and concerns. I recommend her to everyone!

Apr 12, 2019
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I am immensely grateful to Dr. Laidley and her team. they are respectful, knowledgeable and kind. I've spent the past year searching for a provider and I'm happy to a found a home with Dr. Laidley. I am grateful for the follow-up from support staff in scheduling appointments and the caring approach from Dr. Laidley that helps me think outside the box and makes changing habits seem realistic.

Apr 11, 2019
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Dr. Laidley was amazing, as usual! The medical assistant who checked me in was very helpful and respectful. I don't remember her name, but she had a British or Australian accent, I think. On the contrary, the medical assistant who was to draw my blood at the end of the visit was complaining to me about not having time to do it and having other patients to room. She was obviously annoyed (body language) that I asked to use the restroom before she drew my blood (after being in the room with Dr. Laidly for nearly an hour). She ultimately had the medical assistants in the lab draw my blood. Both the person training to draw, and the one coaching her were very good and professional about it.

Apr 9, 2019
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I am a new patient with Legacy and this was my first visit with Dr Laidley, so I really have no history with her to report.

Apr 5, 2019
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Dr. Laidley is awesome and the staff is just great. very good and smart people.

Apr 4, 2019
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When I made a date for a re-scheduled visit, the receptionist got it mixed up! I ended up getting a letter saying I missed my appointment & I could be kicked out of the group for that!!! There were 3 reasons I would NOT have made that date -

Apr 4, 2019
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Dr. Laidley is wonderful. Very knowledgeable, up to date, caring, professional and personable. I do think the lady at the front desk neglected to put my file in the correct place, and I waited at least 15 minutes past my appointment time in the waiting room. Then the MA had to go back to the front desk to get some of my paperwork that was not in my file that she had in the exam room.

Apr 2, 2019
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Love Dr. Laidley - kind, interested, thorough, informative, good follow-up!

Mar 29, 2019
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The nurse taking the vitals prior to visit had a serious, businesslike manner lacking a sense of humor, a stark contrast to Dr. Laidley's demeanor.

Mar 28, 2019
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all good

Mar 26, 2019
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Tracy and her support team always give me their best. I really appreciate that Tracy has the records of my other providers, some of which are not in the Legacy system, at hand and discusses their findings and what they mean to my overall health and treatment. I chose my new health insurance based on whether or not I could keep Dr Laidley for my provider.

Mar 26, 2019
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Dr. Laidley is a wonderful physician, very kind and professional.

Mar 21, 2019
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Appointment with doctor was to remove earwax from my ear. It went well. I was happy about that.

Mar 19, 2019
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simply put...Dr. Laidley is the BEST!

Mar 19, 2019
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great doctor

Mar 19, 2019
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Dr. Laidley is one of the finest physicians I have encountered. Intelligent, knowledgeable, generous and kind... and extremely alert to problems and potential problems. My several questions were carefully and accurately dealt with. I am grateful that she is my physician and committed to my care.

Mar 19, 2019
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I have been a patient with Dr. Laidley for many years. Her care is always excellent and I refer friends and family to her all the time. But ever since Dr. Laidley moved to the Legacy group, the support from receptionists and MAs has been uneven. I and my adult daughter have both had experiences with these folks where they seem short or even rude. Are they under a great deal of stress?

Mar 15, 2019
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dr. laidley is the best. she went thru my records fould i was amenic over 30 yrs. no one ever told me that. she is a great dr. goes over everything so u understand helps find other options to help u. find dr. that might help. she is the besr. for me might not always agree. on everything. but we meet eeach other half way. thank u dr. laidley. im glad u r my. dr.

Mar 14, 2019
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I thought this visit was good. Dr. Laidley addressed all my concerns.We did a review of all my medications and made sure they were appropriate. I like the fact that I can email her at any time with any concerns and get a response in a timely matter. Her assistant Kay is very professional and the office staff is very friendly.

Mar 7, 2019
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I love Dr. Laidley. She is so personable, caring and knowledgeable. She has a wonderful "bedside manner".... Re: front office staff. A little unprofessional. My appt. was at 4:30, almost everyone was getting ready to leave. That was the main concern, not me the one and only patient in the waiting room. Woman who checked me in was "locked out" of taking my co-payment and was very slow on her computer.

Mar 5, 2019
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While I understand why Legacy monitors the time a patient waits for the doctor, I have noticed over the years that doctors seem to be rushed by the slot of time Legacy allows for each visit. It seems to me that the slot of time is too small, and that Legacy should extend it by another 5 to 10 minutes.

Mar 5, 2019
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Tracy Laidley has been my PCP for probably 15 years (?). She always remembers my history, and really knows me. While I was working as RN, Tracy was so caring during some difficult times prior to my retirement. Twice I have been diagnosed with [details deleted to protect privacy], and she was, even more, caring at these times. She has always given me her full attention at past appointments, and as usual at this one as well. [details deleted to protect privacy] I was reassured by Tracy and at how well. I'm doing overall. My hope is that she will not retire early, as she is someone I hope I have for many more years of my health care.

Mar 1, 2019
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Dr. Laidley was fantastic. She spent more time with me than any new doctor ever has. She had all my medical records. Knew my prescription & ordered blood work that should have been done by my last primary care person. She was extremely knowledgeable. I'm very impressed. Also very helpful getting referrals.

Mar 1, 2019
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Communication from office staff about the need for me to visit the doctor could've been more detailed. They just said the doctor requested I come in. Luckily I knew from prior history that it was because I needed an annual blood draw for one of my maintenance medications. Just a small process hiccup to work out. Otherwise, I've always had a very good experience at the clinic. Dr. Laidley is a great provider -- she's a good listener, takes a personal interest, offers options, and is open to alternative medicine too. I feel like we truly have a collaborative relationship about my health. Thank you!

Feb 28, 2019
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I appreciate & enjoy having Dr. Laidley as my personal doctor. The woman who drew my blood was excellent. (Sorry don't remember her name.)

Feb 22, 2019
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I appreciated the phone reception is telling me to come in early to get my records transferred from my former doctor to this new office.

Feb 22, 2019
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Dr Laidley has been my trusted primary care doctor for many years. She is thorough, caring, reaponsive, never makes me feel rushed, makes sure I have any questions answered and am listened to. She's so good at what she does!

Feb 19, 2019
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You did not inquire about the nurse or doctors assistant. I thought she was extremely rude!

Feb 19, 2019
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Dr Laidley always listens to my concerns. She offers options to improve my health in a way that supports the health care partnership that we have developed. She always responds to my MyHealth messages in a timely manner. when I have lab work done, she quickly responds with recommendations. She is one of the best physicians that I have had the opportunity to work with, both personally and professionally!

Feb 19, 2019
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I had a very positive experience with Dr. Laidley and am grateful for her generous time and genuine concern for my health.

Feb 18, 2019
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Dr. Laidley is caring and respectful. She takes time to listen to what is going on with me and I leave my appointments feeling supported and heard.

Feb 18, 2019
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Dr. Laidley understands my medical history, including any complications caused by varying problems, and is direct and informative about my medical situation.

Feb 18, 2019
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everything was fine...

Feb 15, 2019
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Dr. Laidley impresses me with her attention to the whole picture of my fairly complicated medical history. She is detail oriented, but she is also caring and compassionate. I feel very fortunate to have Dr. Laidley as my PCP!

Feb 14, 2019
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Excellent service as always!!

Feb 12, 2019
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I feel like I'm getting knowledgeable and wide-ranging geriatric care.

Feb 7, 2019
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I visited for what I thought was an insect bite that resulted in severe swelling. At first Dr. Laidley believed it to be a boil and attempted to lance it. She then decided it was niot a boil and referred me to a dermatologist. The assistant who took vitals was efficient but NOT warm and fuzzy.

Feb 7, 2019
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My only complaint is I had to wait nearly an hour before I saw my doctor.

Feb 7, 2019
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The Dr. was fantastic, she asked a lot of questions to get to the root of my issues- which turned out to be pneumonia. The MA was a bit curt and made weird faces when I explained what medication I was on- it made me feel like she was questioning my understanding of the prescriptions I've had for years.

Feb 7, 2019
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I am always treated with respect!

Feb 4, 2019
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Dr. Laidley and her staff are the criterion of excellent health care delivery. Personable, engaged, friendly and thoroughly competent. I am retiring to Sunriver soon and will greatly miss this quality of healthcare.

Feb 1, 2019
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Excellent 1st visit.

Feb 1, 2019
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Dr. Laidley and her staff have always been kind and gone the extra mile. I work for doctors for 30 years and I wish many were like her. To many now days your just money.

Feb 1, 2019
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Dr. Laidley and her assistant were, as always, pleasant, polite, efficient and professional.

Jan 31, 2019
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Dr. Laidley was very helpful and Amy was great to get me in. She is a great scheduler.

Jan 31, 2019
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This office and providers have never failed me.

Jan 29, 2019
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I changed insurance coverage because dr laidley wasn't a provider on my last insurance. She always listenis and explains things. she's a great doctor.

Jan 29, 2019
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I love Tracy Laidley; she sets the bar for PCPs everywhere. I am so glad to be back under her care now that I have insurance that she's on (one of the primary reasons I chose my new insurance).

Jan 25, 2019
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Dr. Laidley is one of the best health care providers I've ever had. I really like her approach to medicine and my care and she's such an easy person for me to communicate with.

Jan 22, 2019
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I thought Dr. Laidley was excellent- she spent a lot of time with me, asked me lots of questions, and seemed to really listen to my concerns and questions. I felt that the front office staff were not terribly friendly. And, unfortunately, the Medical Assistant felt cold and inattentive during interactions. I felt that she did not listen to me well. She also did not smile or engage with me. She did not share information like my weight, height, blood pressure, temperature. And, each time I asked for those readings more than once before she gave me the information. I think this transparency in care is important, and I always want to know what my readings are. I am not used to this information not being shared, and especially found it strange that she did not seem to hear me or respond to me when I requested the information each time. I found this interaction somewhat off-putting. It was also a very striking difference to how I found Dr. Laidley during our visit, who was very friendly, professional, engaged, attentive, very respectful, collaborative, and clearly listening to me. I would certainly recommend Dr. Laidley to anyone.

Jan 15, 2019
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Mostly very good visit. I like that on the intake form, there is a place for people to put the gender that they identify as (even though for me it's the same as my sex at birth); very civilized! Dr. Laidley was great. The only weird thing was [name deleted], the nurse--she cut me off when I was saying why I was there, saying that there wouldn't be time for anything else than what I had already listed (when I was done, but I didn't get a chance to say that, even). Also she drew blood from me for a lab panel and I had a heinous bruise for the next week (though during the draw it seemed fine). This is very unusual for me. So, maybe she could improve her bedside manner.... I'm not worried about it but thought you should know. Thanks!

Jan 11, 2019
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Tracy is awesome

Jan 10, 2019
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She is a great doctor.

Jan 10, 2019
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So glad to have established care with this office and Dr. Laidley!

Jan 8, 2019
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My visits are always informative and my provider is very helpful with respect to my condition.

Jan 4, 2019
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Dr. Laidley acted with appropriate concern for my condition at my visit on [dates deleted to protect privacy].

Jan 4, 2019
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Dr. Laidley covered ALL my questions very professionally & clearly. She went over all latest test results she talked about her referral to specialist.

Jan 4, 2019
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Dr. Laidley is the best PCP I have ever had. In fact, as a Providence Health Plan member I was no longer able to see Dr. Laidley as she was no longer in network so I switched insurance providers specifically to be able to have her as my PCP.

Jan 3, 2019
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All good, excellent! Just switched to this provider late Sept. & I am SO pleased with all!

Dec 28, 2018
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knowledgeable Doctor competent staff

Dec 28, 2018
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Great experience!

Dec 27, 2018
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Dr. Laidley is a very knowledgeable, personable doctor. I followed her as she moved practices and rely on her expertise and support.

Dec 14, 2018
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I very much liked Dr. Laidley. She was kind, supportive and helpful.

Dec 14, 2018
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Since I seem to get this questionnaire after every visit, and you therefore know virtually everything already, what is the purpose of completing this? If you greatly shorten this, I may complete it in the future. By the way, I deeply appreciate my physician and her staff. If that changes, rest assured that I'll discuss it with them.

Dec 14, 2018
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This was the first time I have seen this provider. She took a lot of time with me. Seemed very knowledgeable and caring. Easy to talk to.

Dec 13, 2018
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Very good experience except for the 40 minute wait to see the provider

Dec 11, 2018
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very satisfied.

Dec 11, 2018
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i have never had a doctor that I like as much as dr laidley. I always feel very happy after seeing her. I can't say enough about her and her wonderful personality and professionalism. I believe her to be one smart cookie! I feel so lucky to have her as my doctor!!
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