Referral brings childhood friends together
Edna Kimmons grew up with Russell Taylor not far from Legacy Emanuel. They could see each other's houses from across an empty field in the Alberta neighborhood. “Our mothers and fathers were friends. We played kickball together, went to church together, ran around the neighborhood.” Both fathers did landscaping. When Taylor’s father died, he and his brother continued working in landscaping, but when he looked for something new, she encouraged him to come to Legacy. She knew he’d be a hard worker and a good fit at the hospital. She says most of the people she’s referred to Legacy have stayed around.
For more than 20 years, Kimmons has been with Legacy Health. She’s the friendly face you might see when you enter the busy lobby of Legacy Emanuel Medical Center.” She works as a patient access representative, and has returned to the desk where she started two decades ago after several other positions in the system.
A steady stream of people visit her desk: A request for a taxi, a man with a pie in his arms and whip cream can in his pocket who needs directions, a parking attendant who wants to learn about shadowing a doctor, a family who wants to know where to go. She’s got information and help for all of them without missing a beat.
She’s seen a lot of change over the years. Some people have left and come back, some have become nurses, or gotten married or had children. Even two of her own children, daughters Jasmine and Chishayla, have come to work at Legacy in hospitality and transport.
Kimmons says she’s truly enjoyed her job at Legacy and comes with a good attitude “98 percent of the time” and she warns those she recommends that they better to be ready to work when they come. She recommended Taylor because she knew he’d be a hard worker.
Kimmons has referred many people from her network including friends and family to Legacy Emanuel. Creating a friendly environment with her coworkers is vitally important to her.
“I like helping people, I like being a face to encourage people … it’s a joy to be able to help people,” she says.
For more information, contact Legacy Emanuel Public Relations, 503-413-2939.