Provider lacks in communication. She didn't seem interested in what I was doing to fix the medical problem I had. She was more interested in telling me how to fix it without being willing to find out where I was in the process. If you don't know and you don't litsen to where I am in the process than how can you advise me in what to do or what not to do. I think that having the courtesy to litsen is key. She lack that courtesy and empathy.

Great Doctor and great team. Always extremely happy with the health care I receive.

Chris is always pleasant, thorough and listens to any concerns

Very good

Mindy kept me waiting, but once she got to me she was excellent. She was very thorough and discussed what I could expect from the procedure. She presented herself in a friendly yet very professional manner.

Very nice and professional!

I love my provider. She listens to me with patience and understanding.

Dr. Roberts is an incredible doctor. He always comes up with a plan of action. He Is very sensitive to my needs. I feel very comfortable In this office.

Have seen PA Stamotakos for many years and trust and appreciate his expertise and recommendations for my health!!!

Vanessa Monsef is great!

Dr Roberts is a good physician and the people who work with him are allProfessionals.

Answered my many questions!

Everything is always good,when I see my doctor.

Jodi and her nurses are very caring and make you feel like a person not a number

Dr. Bowden and his staff are always great to attend to my medical needs.

Dr Roberts, listened and gave confident feedback to my concerns and worries, ensuring me I was not in the bad shape as I had "googled" my self to be in. Thank you Dr Roberts.

Vanessa is a fantastic health care provider who always listens to gain understanding of what I'm experiencing. She is kind and thoughtful! I feel that my health is important to her. I'm lucky to have her as my primary care provider!!!

Dr. Bowden always takes the necessary amount of time to address my concerns

Dr Bowden is a very professional doctor as well as his assistant

I always find Dr. Salleva to be very caring, respectful and patient with my questions. I'm very happy that she's my PCP and feel very confident in her abilities and assessments.

Dr Roberts always treats me with respect, listens to me and involves me in my care. I've been seeing him for years and I won't see anyone else :)

Dr. Salleva is the best. She's very caring, taking time to listen and explain a caring plan.

Great Dr!

I think Jodi is wonderful she is very thorough and her nurse was amazing as well. Your ladies at the front desk are super

Always listening good and thoughtful.

Jodi is always ready to listen to me and I can use my chart for questions that done need answered immediately

Very positive interactions.

Very satisfied

Brooke is always profess, attentive and knowledgeable. She listens and helps to provide the best plan for my care

Always a great experience. Thank you.

Ms. Brooke is a treasure and a gem for Legacy. She is such a good listener and never that she had to rush me out when I see her for an appointment. She takes her time and makes me feel that I am the most important person she had that day. She makes me feel very comfortable and she is super nice. I am grateful for her.

Excellent care and timeliness in being seen.

I have referred family and friends to seek healthcare for services they need

I appreciate that Dr. Salleva treats me as an intelligent and informed patient.

Our "Go-To-Clinic" we so appreciate everyone's help and kindness at our age.

Top notch staff and the BEST PCP I've EVER had. I travel an extra distance to make sure I see Dr. Robert's I brag to everyone what a great doctor he is and keeps me on track with all tests and my health. I always feel I'm great hands. Plus, he listens and gives you the time if you need to share details about your life and how it impacts your health. Thank you Legacy staff. Don't ever lose him because I know I'm one patient that would follow because I have already once moved with him to Legacy! He's an asset to our community!!

I just love the time my doctor explains to me about my medical needs.

Dr Bowden is a wonderful doctor..we wouldn't to anyone else

Love him

Dr. Roberts always listens to me - most respectful and carefully reviews my treatment options.

Good care...the needs of the patient are acknowledged & respected

Everything was great

Chris talks too much about things not relating to my care

Dr Bowden is the best doctor I have ever had-he knows me and my medical needs and shows he Is genuinely concerned about me.

Brooke is always thorough and takes a lot of time with me.

I always look forward to seeing Dr Bowden

Overall good experience. Me and my husbands appointments accidentally got added together due to the office having to reschedule. Dr made a comment about how she doesn't do it and in the future we couldn't schedule appointments like that which wasn't our doing. Appointments were supposed to be separate. But since our apointments got pushed together we were unable to go through all information. Mostly due to scheduling errors. Did feel she was understanding of the issues we were able to cover during the appointment and pointed me in a direction that other providers have not and i'm very grateful to start my healing journey

Very warm in her approach and conversation.

Provider spent the time to answer all my questions.

Mindy was very kind and I like her a lot. She was very thorough and I feel confident in her abilities.

Gentle understanding cares

Dr bowden does not physically examine you even though he falsifies the record to Include notes about a physical exam. He doesn't put hands on you at all. Zero physical contact. He also forgets previous encounters and when you mention things have been ongoing and we're discussed in previous appointments, he argues and tells you that he did not discuss those previous concerns with you and still ignores them.

Staff were all very kind and patient even though there had been a major computer glitch that day affecting all of the systems. They worked through and still were on time and were attentive.

Brooke Elliott is absolutely an Outstanding Physician I am grateful to have Brooke and her team take excellent care of me.

Didn't waste any time, got down to business. Very genial visit.

Jodi is amazing and has so much grace and knowledge. I appreciate her very much.

Chris is an excellent physicians assistant and he does great quality care

Would be great if more specialist would be at Legacy in Vancouver.

Not too busy, courteous staff, great visit

Very good.

Usually very prompt and thorough.

Also receive the best possible care from Dr. Selleva and staff.

Great physician!

We need more people like Christopher Stamatakos.

Was pleased with appointment

Jody is the best of the best. She really cares about my health and I appreciate that. Her personality is wonderful also

Dr Salleva is a fantastic doctor, she listens and explains things well

Very good care, had to wait a bit longer, but was fine as some patients need extra attention and know if I needed extra attention my provider would give it to me

Dr Jeff Bowden always does a superb job in listening and reccomending what I need! Tim

Wait time was extremely long. Showed up early and didn't get into the exam room until 30 min after scheduled time.

Excellent experience

We can't ask for a better clinic a family doctor. We are. Wery lucky to have doctor robert and his team to look after us.

Dr. Bowdens office is one of the best in the system.

My provider was very easy to talk to and communicated clearly. It was very easy to make an appointment and there was very little wait time.

The doctor, her staff, and related departments were very attentive and helpful.

It was a good visit.

Dr. Bowden is always great. Doesn't beat around the bush. Talks to you like a person.

I feel lucky to have such a caring and professional care team.

I feel fortunate to have Vanessa Monsef as my provider, she's compassionate, knowledgeable and kind. I feel heard

The best PC EVER!!

Best doctor I have ever had.

My only concern was that I come from a generation where you have a family doctor, but you really didn't go unless you were dead, dying or bleeding! Life has a way of sliding away quickly, especially when you're dealing with other problems in your life finding out that just because I hadn't been into the doctor for a little over three years that I had to start over and that wasn't at that point in time Taking new patients was a shock getting through to him to arrange this appointment was really tough. It was like the office staff didn't care. They didn't follow up unless I bugged them so yeah, that kind of bothered me.

Dr Salleva is the best Dr I've ever had and her team is fantastic as well. I've already referred people to her

The provider and assistants were patient and listened and answered my questions. A very favorable experience. They reminded me of the communications we can have via My Health website.

So far everything is good!!

Never have had a bad experience,it's always been good.

We need more providers like Chris!

I had run out of a prescription and the first receptionist I talked with was rude and gave me false information. I tried to schedule an appointment at this time and she declined to make one saying I needed to call the rx holiness. I then made an appointment online, very easily but was immediately called back by the office saying that time would not work. The receptionist made me another appointment for the same day so it worked out.

I was very good interaction altogether.

Surprised a more thorough physical exam isn't done for a wellness visit

Chris is an amazing PA he is easy to talk with and has always answered my questions in a professional manner.

This provider obviously continues to educate herself by reading up to date medical material so I have a high degree of trust in her opinion. As well she authentically listens to me and is flexible when we discuss what I want to do in response to a situation.

As always my primary provider is outstanding. The weak link in service is the My Health Care web site.

Dr. Salleva is outstanding. She listens, knows what to do, considers options with me. Is inclusive of medical research and my specific conditions. I feel so fortunate to have Dr. Salleva as my primary care doctor.

Dr. Bowden and Alicia, M.A., are excellent providers. I think Dr. Bowden is the greatest doctor in the world! He always listens to me and always gives me clear, precise answers to my questions without talking down to me. We need more doctors like Dr. Bowden!

Dr. Roberts is very good and lucky to call him my doctor

My son is now a patient also

Jodi listened, asked relevant questions, examined me, offered referrals and cautions. She respected my choices and gave me the form I requested. I was glad for the opportunity to see her.

I fractured my ankle on June 6th. I was told if it was fracture she would refer me to orthopedics. It's been a week since I fractured it. I have not heard from orthopedics.

This was an annual check up. Stethoscope was put in one location on my back. That was the exam. Nothing else was looked at other than MA taking. BP.

Would highly recommend Dr. James ROBERTS. Appreciate his communication style, knowledge and response to questions/concerns.

Dr salleva is amazing. We would follow her to any business she was at. Front desk staff not as kind or friendly, we would leave if based solely on front desk, dr salleva makes it 100% better

Dr. Bowden had information from my blood work and went over each item with me from the tests and helped me determine what issues needed to be dealt with. He was very patient with me and explained why he thought I should start some medications.

I had a colon test through the mail. I got a letter right away. I love the service and Chris Stamataco is awesome. Never any complaints because he takes cares of everything. Thank you Chris Stamataco and the awesome staff you have.

Notes on appointment never were entered in MyChart. Referrals discussed were not made.

She actually listens and doesn't push a lot of medication.

Dr. Bowden is the best.

The doctor ordered my usual lab/blood work as part of my annual physical. My insurance covers 100% of preventative care including lab and bloodwork. Evidently Legacy now utilizes LabCorfor the bloodwork as it is not owned by Legacy anymore. LabCor. LabCor billed me $21+ dollars for bloodwork which is 100% covered by my insurance so I did not pay it. Of course you cannot get a hold of anyone at LabCor to resolve the problem and it is an ongoing issue with this bill. The bloodwork that I had done was preventative and not diagnostic so this is why a bill was generated for $21+ dollars. I called the Dr's office and spoke to them and they have not resolved the problem yet and stated it is an ongoing issue with this LabCor so I'm stuck in the middle. This needs to be resolved ASAP. LabCor is Legacy's problem and now it is causing me problems with bills I should not be receiving. If this is a problem that Legacy cannot resolve with LabCor then I will not be coming back. My bill issue needs to be resolved.

Why am I being charged over $300.00 for a prescription refill I've needed my whole adult life. It's an inhaler! Your billing is is your problem

Jodi has always shown compassion and cares for her patients. She listens to you. I do tell people of her

None

To many questions. I will never participate again.

The only negative thing I have to say about this clinic is a nurse sent me a message via My Health telling me I was overdue for a mammogram, but the mammogram she was referring to was not mine.

Generally good experience but my concern involved the past year of no improvement while on the medication, yet the office focused on just the last 3 months of no improvement on the medication. I think it's important to see the whole issue, not just the last 3 months. My journey is a lot longer and all of it is important to discuss how to get me better. I'm still not sure I'm there.

Parking is a nightmare.

The folks at Salmon Creek family medicine are outstanding.

I appreciate Dr. Bowden. He never makes me feel like he is rushing or lacks focus. I have his total attention and I am thankful.

Dr Roberts is always very caring and listens to my concers

Good

Once in all goes wellWaiting up to two months to get in when you sick is disappointing

Dr Roberts listens carefully and seems to care about his patients needs

I presented to ms seybold with symptoms of appendicitis. I was seen in the office, sent to ER because they could get tests run faster than in office. Was admitted through the ER, had an appendectomy and was home in less than 24 hours!!! It can't get better than that.

Always comfortable with Dr Bowden and staff

As a 75 yr old morbidly obese female in a wheelcair, Chris Stamatakos always treats me with a respectful and caring attitude, which I very much appreciate. He really listens to my concerns and communicates in a no nonsense and easy to understand manner. He's simply the best! And I must give his nurse Seth big kudos too, he is awesome.

Mindy Seybold is an excellent medical provider!!!

Awesome medical group

I've always felt that everyone truly cares for and about me. I feel like I'm more like friend and family than just another patient.

Thorough in questioning.

Chris has always been a great provider knowing my history, asking proper questions & having helpful treatments. He refers me out asap if needed which leads to me getting my issue resolved faster & feeling better soon resuming my normal activities

Everyone that I had contact with were both professional and personable. This is definitely my choice for receiving health suggestions and concerns.

I am almost 68 years old, and this provider, along with all of her staff, are absolutely the best people! They are professional, friendly, and attentive. It does not get any better than that!

Over the last 3 months there have been numerous phone calls and messages that take over 3 days for a reply.

I have recommended this provider to many friends and family. I am so grateful I was lucky enough to get Brooke as a provider when Dr. Heid retired(left) I have always had the best experiences with Brooke as well as Joanna, her medical ast. As well as the staff.

Brooke always listens to me. She helped me look at options for assistance with weight loss.

Very attentive to my concerns

The team of Stamatakos is top notch!!

I would.like this provider to be available to see when I am sick or need medical issues addressed. I only see him for annual physicals.

Chris Stamatakas is THE BOMB. He's funny easy to talk too and never in a hurry. You need more like him

Dr Salleva listens, is compassionate and explains clearly treatment. She is very thorough and caring. The best PCP I had ever had!

Very professional and easy to communicate with

I am very impressed also with the cheerfulness of the nursing assistants. They help me feel more comfortable being at the doctor. Thanks!

Jodi always takes the time to listen to me. She also talks to me in terms I understand and gives me time to respond. Having a Dr. Who takes this time means a lot.

Dr. Roberts listens well, asks clarifying questions and responds thoughtfully.

Excellent Doctor and lovely staff

Was not given a print copy to read of what office staff asked me to sign. I could only sign in electronic box with not really knowing what I was asked to sign. Refused to give me print/electronic copy to read before I had to sign.

Dr Roberts and his team is always so supportive of me and ultimately want what's best for me and my health. Such a great doctor!

Great experience. Holiday weekend coming up and they still provided me with same day appointment. Great experience overall.

Dr. C Stamatakos is by far the best doctor I've ever had. He knows his stuff and is a great communicator. He listens and explains things so you can understand.

Simple check up, quick and efficient

Chris is the best! Easy to talk to listens well. I've referred family members and other people who all love him. They have expressed great health care advice from him. He's always been understanding about my health issues and concerns!

Some of your questions on this survey need to include a N/A.

JoDee Houghton is an outstanding PcP. I know that she cares about me and my health. She answers all of my questions and understands my complicated medical needs. I highly recommend her to all my friends.

Chris was polite, transparent and informative. I appreciate his knowledge, advice & recommendations.

The nurse forgot to send in my blood draw and I had to do it over again the next day. When I went to get it done said I did not have appointment which she said she will do it for me. The nurse had put it it in wrong. Spent all this time cause of her mistakes. She needs to be fired or needs more training. I am not happy and if this keeps happening I will go and fine a place that will help me.

Chris Stamatacos is the first health care provider that I can honestly say hears what I have to say about my health. I can have a conversation with him about my health challenges and what my options are for my on going care. I am greatful that he Is my provider. I feel that I can trust that he has my best Intrests at the forefront of our conversations.

Dr Bowden and staff are so patient and kind to me.

Excellent except receptionist did not my check in into computer causing delay in seeing doctor.

I feel very fortunate to have Vanessa Monsef as my PCP. I have always had excellent care by her and her clinic.

Always professional, courteous, and very friendly.

Jodi and her staff are incredible. She is always willing to take her time with me and my husband. What ever questions we have about our health she always gives us great advise. Thank you Jodi and Julie.

Vanessa was very kind, knowledgeable, and attentive to me during my first visit with her.

Very helpful visit

Excellent care

Good

My major issue is Brooke only works three days a week. To be able to recommend her is difficult because she does not work full time and is patient full. Brooke ALWAYS takes as much time as needed to answer and discuss all my issues.

Dr Bowden and his MA are responsive and caringFeel like my issues were addressed with clarity and that I was heard

Waiting to loosing the wait time is to long to get seen by the doctor after being put in the room

Chris always takes his time with me and explains things thoroughly. I enjoy my checkups with him and he really cares about my well being.

Dr. Salleva listens attentively and thoroughly explains medical information. She is kind and encouraging.

Dr Saleeva helped me immensely

I feel Vanessa Monseff and her staff are very compassionate and competent.

I like Legacy Family Medical group but your register on line just doesn't cut it. I put in the codes sent me and they are always rejected. Don't bother me with signing up on line anymore pleas.I love the receptionists, the nurse assistant, my Healthcare provider Dr. Salleva, I also treasure your pharmacy, especially Randy and the staff that serve there. They have shown me the upmost care and respect. I must not forget the people that work in the Lab., there are also great to say the least. Thanks Doug

This provider is professional, friendly and courteous. He listens carefully and respectfully and shows care and support.

Brooke has been a great provider that truly listens. I will muss having her for my provider since you have not renewed the contract with BCBS. This is also very inconvenient since it's so hard to find a provider taking new patients or the appointments are so far out it's hard to get the help when it's needed!

The entire staff is always helpful with questions or scheduling.

I was the first appointment of the morning, I waited in the lobby to be called for 35 minutes because there was a substitute medical assistant and he never called on me, so I went to the desk and told them I had been waiting for 35 minutes and then he was told to call me Inside. I was not happy, had nothing to do with my dr.....it was the substitute medical assistants problem.

I greatly appreciated Dr. Roberts was not in a hurry to leave for the day even though it was the second to last appointment time slot of the day. Dr. Roberts was attentive, thorough, inquisitive, and professional. Loved his equal frustrations (empathy) with medical care challenges in the area (like difficulty of getting timely access to gastrointestinal caregivers); it made the visit seem more personal. I greatly appreciate transparency and honesty in healthcare providers, Dr. Roberts seemed to provide both.

Dr. Bowden and his nurse Alicia are the sweetest! Now that I'm single parenting it I'm having to usually bring all 3 kids along to all appointments and they always acknowledge all 3 and entertain any questions or curiosity any of them have. That right there means so much to me! The kids have always loved Dr. Bowden and Alicia and actually look forward to going to the doctor for their check ups. I also love that Dr. Bowden actually takes the time to listen to any concerns I have with the kids and helps navigate to find solutions. He has always been a huge advocate for my kids and it's nice to have a doctor that listens and doesn't dismiss a parents concerns.

I really like Chris. I've always felt free to discuss almost anything. But I feel I need higher care because of the many health issues I have. Chris most times asks me what I want to do, but I need his advice. My medical background is extensive, but I don't know everything.

Stamatakos is wonderful and I'm glad he's been my Primary Care PA for over 20 years. I HATE having to correspond with My Chart. I perpetually get annoying emails asking me to check My Chart, when it would be a lot MORE EFFICIENT TO EMAIL/CALL ME DIRECTLY!Pushing patients to your Portal may be more convenient for Vancouver Clinic, but it is largely a waste of time for a quick message for us. Just email us and leave My Chart for Medical Records/Test Results and private information exchange.

I am thankful for the care I receive from Dr Roberts and the staff at the clinic.

Was all good

Dr. Salleva is excellent. I know that I can count on her for the very best care. She is both smart and personable-a winning combination.

Quick service. Easy communication by phone or through internet. Knowledgeable, friendly, skilled, and efficient providers and administrative staff.

She was pleased with my check up and after 7 months of testing , I w as cleared back to work full time with a 3 month follow up for medication. I have referred her to family, she is great .

Never had a bad experience

Dr Roberts is very professional and knowledgeable. I am very pleased with the care that he has provided to me over the last several years.

Chris always listens and gives me the answers I need to better my health.

God only gets a 10

Dr. Bowden is always very thoughtful and informative. Our whole family enjoys working with him.

Chris is by far the best provider I have ever had. He is kind and highly knowledgeable and proactive in my care.

It is sad we are losing Jodi due to our insurance no longer covered with legacy. Hopefully legacy will understand the loss of blue cross members. We love Dr. Houghton and her staff. It is sad it has come to money to continue seeing, a doctor my kids have seen since birth.

I am very satisfied with Dr. Saliva!! I feel lucky to have her. I went to Dr. Moynahan for years and years. When he retired I was very nervous about having a new Dr.! I think she is great and I feel I sm in good hands!

We love Vanessa Monsef

Discussed medications to be sent to pharmacy to treat this illness. Pharmacy never received prescriptions. Called clinic office and was told I had indicated to the Dr I did not want the medications. That is not true. When the Dr and I parted company I commented I would wait to hear from the pharmacy when the medications were ready to be picked up and he responded "yes." So I had to call the office this morning to figure out what was going on. Have had difficulties recently communicating with this Dr for refills. It took over a week for him to respond to a refill request. He has been a wonderful Dr until recently. Thinking of looking for a different physician.

It is very hard to reach anyone on the phone, need to be able to. Contact the provider's office directly by phone.

I always feel heard. Thanks to Dr Elliot I finally have medical answers that I have been chasing down for nearly 20 years. She actually listens to me and checks things out instead of automatically blaming everything on my anxiety.

He has been my primary for years. An awesome doctor.

Although I was verey happy with Dr. Boden and his staff, I was sent down to suite 150 for a ultrasound and was very disipointed with that experience. I was turned away by the receptionest afer handing her my paper work with my appt. Info hilighted on it, and had to go back up to Dr. Boden's office to have them call and get them to see me. The first person I had trying to administer the ultrasound did not seem to know how to use the equipment, and had to get another person to show them how to do it. This seemed to be a major inconvienence to this person and her bed side manner and attention to detail where lacking. I told them I was experiencing pain on bolth my right and left sides, but the pain on the right was worse. They where admintering the ultrasound on my right side and where seeming to be finishing up and I asked if they where going to look at the other side too, and was told that was not how they did thing's. They reluctantly looked at the left side after my urging. I belive the second hernia would have been overlooked if not for my insistance. I was very disipointed with everone I delt with at the imaging dept. In suite 150.

Mindy injected my joint and it was a surprisingly pain free experience with excellent results.

Overall was very good.

Dr Jeff Bowden is amazing and listened to my concerns. I'm definitely glad he is my doctor. The sexual orientation on this survey is totally offensive as there is no orientation that we choose-we are born either male of female. The most educated among us and medical professionals of all people know this but are swayed by non-scientific attention getting confused people. By going along with them it's only hurting them and not helpful for their long term health. But this all is obvious to you but maybe you feel forced to go along with the crowd because the system is set up to go only one direction with this issue. I for one will say the "emperor has no clothes on" as the children's book taught me years ago. Again thanks for the amazing care and I will recommend everyone that is looking for a doctor to Dr. Bowden!

Dr Bowden and staff are attentive, efficient and friendly. Dr Bowden listens to, answers and addresses my health concerns.

Dr. Saleeva is the best doctor I have seen in my adult years. She is knowledgeable, caring, listens to you and makes sure you have all the questions and concerns taken care of before leaving.

Provider was courteous and explained conditions he felt were applicable to me.Ordered tests, but (so far) has not followed up to explain results.I don't know if my results are improved, or worse, compared to those from last year.

Everyone is very friendly and professional

Doctor Roberts and staff are always so kind and professional.

I've been seeing Jodie ever since I moved to this area about 4 years ago and I have a lot of confidence in her, she's very wise and respectful.

Another great visit with Dr. Everything went well again

Everyone in the office is always pleasant Julie one of Jodi's nurse is very nice she listens and try to get you help with things and gets you to the people you need. Jodi seems to have a team that compliments her, I have always felt relaxed with Jodie she shows she cares for her patients that to me is very important. , Kudos to Jodi and Julie

Vanessa Monsef is very thorough and professional. She always answers my questions and addresses my concerns. I highly recommend her as a health provider.

Dr. Roberts and his staff are always great to work with.

Survey tooooooooo long

Brooke Elliott has always been an excellent provider. She listens to my concerns, takes action, & asks my opinion. She's THE BEST!!!

I am upset that Legacy and Premera are arguing about fee schedules. If Legacy doesn't contract with Premera I will have to find new care and I will not be very happy. If this happens I will not suggest anyone to go to Legacy due to contract issues, not Provider issues. My care team is fantastic.

The doctor and the nurse are excellent. The front desk staffs could use some more guidance and tips on how to deal with a hearing impaired patients a little bit better. Thank you.

My doctor is very friendly and helpful every time I go to see him .

Why is a blood test not done before you talk to the doctor? In the past we would go over the results.

Dr, Salleva is such a sweetheart!! She is always interested in me and any problems that I might have. She smiles with her eyes!!

Very long wait. Provider distracted and did not examine me adequately. She had told me the first appt last year was for intake and this appt would be for an exam. She basically did NO exam. I am not likely to go to this provider again.

My provider takes time and listens to what I have to say. She gives me options and lets me play apart in my care. I really feel comfortable seeing her.

My provider had me get bloodwork done after my appointment. Unfortunately I had too long of a wait at the Labcor 150. I had to call back and reschedule. That seems to be a Legacy/ Labcor problem.

This was my first visit with Vanessa Monsef (since my doctor retired) and I was very impressed with the knowledge, patience and thoughtful care from Ms. Monsef. She was very detailed oriented and explained valuable information regarding my concerns since I had not seen a doctor since September 30, 2022 (Dr Leland retired.)

I just love this office and the people who care for me.

Very relatable and well spoken team. All were respectful and kind. All questions were answered courteously. No issues scheduling follow up appointment.

He was very knowledgeable and was not to pushy with child. My child is not a neurodivergent kid, and struggles with interactions with people he does not know. The doctor was able to check him out with minimal discomfort to my child. Which is a huge plus.

Dr. Roberts is always very attentive and knowledgeable.

Great experience. I was listened to and felt valued.Vanessa Monsef, and her MA are a great asset to Legacy Healrh

Dr Stamatakos is very easy to talk to . He can relate to your problems because he's a veteran professional with knowledge based on skill and experience

Jodi is very personable and smart, happy to have her!

Jodi listened and examined me and gave me a referral to help with my concern. She and her assistant helped me complete online forms that needed to be done. They gave me time to talk and updated my health chart. I was completely satisfied with this visit.

Good attention and respect

Provider friendly, concerned, knowledgeable and helpful. Genuinely caring.

This was a follow up from being in the Legacy hospital for 2 weeks over new years. Everyone, including Heidi the Physchologist, was more than I expected. I would rate the hospital staff and Brooke Elliot the absolute best in the medicine world!

My doctor and the clinic are great and are keeping me healthy!

I learned that I had an aneurysm

I was in pain from. A fall. I was exrayed given pain meds & referred to Rebound right away.

Dr. Bowden diagnosed my daughter with pneumonia and treated her promptly and correctly. What could have gotten much worse, got better promptly due to his excellent care! Thankyou, Dr. Bowden!!

My visit was very good and the staff was caring and concerned fo my issue. I have no complaints

My experience in being able to communicate with the legacy system has been exceptional especially as compared to the Vanvouver Clinic

Love Dr. Saleeva. She listens and is very thorough.

I am so happy with my provider Chris Stamatacos and office people. Thank you.

Chris is the best doctor I've ever had in my life and his team is extraordinarily excellent as well.

Dr. Roberts Is a friendly and Professional. It is a Joy to go to the doctor.

In all regards, Dr. Salleva is the most outstanding primary care doctor I've ever had. My complex medical profile and unique conditions are regarded with individualized treatment. I feel she really listens, and at the same time guides and directs me with both knowledge and perception. I can't say how much I appreciate Dr. Salleva.

Always good

Chris Stamattakos is a phenomenal PA! I feel comfortable with him and he hears my needs. I would follow him if necessary

Online and phone appointment setting was very poor - long hold on phone, multiple transfers; online too many choices and clicks to set a simple appointment (over 167 reason choices in list on linecrazy!!).

Very good place , Chris is wonderful, and also his staff.

Xlnt as usual

All was good

I have a great doctor. When it comes to my health he makes it simple and caring.

Not the provider fault but it was a four month wait for a new patient appt

A very kind and caring physician but also she was SUPER INTELLIGENT and obviously knows medicine!

This was my first time at your facility and was impressed with the staff. I'm so happy to have Vanessa as my provider. She was very thorough and seemed to be a good listener. I feel I'm in very good hands with my new NP.

It was a great first experience. This was my first appointment with Chris. I just transferred from the Vancouver clinic as I felt my provider was not taking care of my needs.

Dr. Saleva heard my concerns about my elevated BP - concerns I know are exacerbated by my family history. She took the time to check the accuracy of my iHome bp monitor, and prescribed a very low dose of medication, feeling that's all I need to get stabilized. When my pharmacy indicated the med would not be ready for a week, your office willingly and swiftly switched the script to another pharmacy. I appreciated that very much.

Brook always gets to the problem and gives the right answers to help my health.

Always excellent! Jodi is the best!!!!

Always confident and impressed with the health care here.

As always Chris and the team were professional yet friendly

This was a good experience

I'm a disabled veteran who has access to VA with no cost to myself. I choose to pay money to have Doc Chris and his team be in charge of my medical issues. Doc Chris has had such a huge positive impact on my medical issues. My quality of life has doubled since I started seeing Doc Chris.

I'm so happy that I changed my medical needs to Vanessa Monsef and her support staff at Legacy Med center . I have always been treated with the upmost care and professionalism. I would and have highly recommend Vanessa and Legacy Salmon Creek to friends and family. Such a refreshing change these days. Well done

The dr and front desk staff were very helpful

Everything was very good

My Dr. Stamatakos & Seth the nurse & staff really are the Best!!! Thank you!!!

I love my Dr, as he's always attentive to my needs and is always listening to any concerns I have. The CNA Seth (I think I got his name right) is fantastic and friendly and is relatable to me and my health care needs.

Very good

I received a letter that stated they reviewed my file and I needed to make an appointment with the doctor to review my medication. So I did and asked them to schedule the visit on Tuesday mornings, as I am a volunteer at the hospital on Tuesdays. They accommodated me with that and made it for the following Tuesday and I received the letter on Friday. Then I received a text message on Saturday that I needed to confirm my appointment 38 hours prior to my appointment time. So I went to their office Monday morning to confirm my appointment. I felt I had already agreed to my confirmation on the phone and was done but I went to their office Monday as per the request. They told me it was all set up. Other than that, everything went very well.

Experience was good. These questions don't seem to take Into account that I was a brand new patient. I wanted to make sure that that was understood.

Dr Robert's and his staff are always great - I could not ask for more with my medical treatment.

I have already recommend my Dr. To family and friends

Don't become woke in your survey, please!

Brooke Elliott PA showed professional care and listened to our concerns. We felt heard and respected in every aspect.

Vanessa was clearly not interested in my health needs or listening to my health history. I will be finding a new provider. I'm honestly shocked she's a medical provider. She had a teaching student with her who she treated disrespectfully. She didn't even tell me her name or ensure I was comfortable having her in the room. The entire experience was horrifying.

All my family including my ex goes to this provider. He's the best!!!

Very professional staff from the front desk, nurses and Dr. / PA

Dr Bowden and Alicia are both so kind and attentive to our needs. They are the best on our team

Incredible staff all the way around. Dr Roberts is Taylor made for helping people with not only his knowledge but kindness and compassion...keep him for sure

Chris Stamatakos is an excellent, professional, approachable, transparent, amenable PA. I am extremely happy with his approach to clinical professionalism. I will always recommend him to others looking for a PCP.

Told receptionist I had new insurance and was asked If I told them when I scheduled, I said no. I scheduled online. She then confirmed my insurance which was probably in the system already because I had mammogram the Friday before. This was confusing and thought I would not get to see my provider by the reaction to this by reception.Also, as I told Ms. Houghton and have not changed my opinion, Suite 150 is not customer friendly and I hate going there. They could be much more efficient. My chest X-ray went smoothly, checked in at 1:34. Kiosk for labs was not intuitive about whether or not I was checked in and the ladies at the desk were no help with that. After three tries, I still didn't know if I was checked in for my labs and still waited an hour! Why? Why are you contacting this out? I can't believe it's cheaper when Legacy has its own lab.

I felt amble time was given for the appointment. Booking the appointment is about two months out which seems excessive.

This provider and team are always courteous, great listeners and I am always at ease when I visit them. It's never stressful and I never feel anxious during any part of the visit.

Love the Legacy team and facilities.

Wait time in the waiting room and in the actual room was a bit long.

Like that dr and his assistant know me, a little about me and I get a sense of having a dr/patient relationship. Don't have to go over the basics even though I just see for annual physical. To the point but thorough. Would recommend any day

Very knowledgeable

Mindy was amazing. She answered all of my questions completely. Was thorough and her explanations in a way that I was able to understand it. And so gentle with my procedure. She is a jewel for Legacy to hold onto.

New patient, initial visit.

Excellent time talking to the doctor about concerns and recommendations. Such a kind, understanding man and a dear listener.

Vanessa was kind & caring, answered all questions and talked directly to the patient

Jodi is always attentive and caring.

Chris is ALWAYS Professional and Extremely Helpful and Compassionate.

Always respected, best care, every so polite.

Vanessa and her team are amazing. I feel well cared for-not just a "number".

Is the doctor supposed to check man's private parts for cancer, prostate/testicular, etc? Previous doctor was doing this, new doctor does not

Always playing phone tag with the assistants

I was asked for a urine test. I am not happy that this was used as a drug screen. I am a 70 year old female and I don't abuse any kind of medication. I am very unhappy about this.

Dr Salleva spent extra time discussing a health issue other than the reason I was seeing her for.

Love Dr Salleva!

I did have trouble getting scheduled for the echocardiogram and then was taken to the wrong location in the hospital

Jodi is always friendly and courteous-respectful. She always talks with me about my health and puts in the referrals for any test I need.

Dr Salleva is amazing and the service provided by everyone in the office is wonderful.

Online scheduling didn't appear to offer a regular checkup option, and only allowed a Medicare Wellness physical. It should have a separate item for standard full physical or state that items beyond a wellness visit may be added at the time of appointment. I got it clarified at the appointment, but I ended up calling for an appointment vs online because I didn't want to book the wellness visit and then have to reschedule because what I wanted needed to be booked for a different appointment.

Jodi always listens to what I have to say and gives me a clear understanding on any medical conditions.

This med group has been taking care of me for many years and have become like family, I think very highly of their health care team.

My Doctor is amazing. I hope she never retires.

Dr James is the very best !

Very affable and pleasant provider. Did not rush thru time allotted.Was looking for a physician directed physical based on my age.Got the impression that the care provided was only insurance driven (Medicare)

Thank you!

N/a

I felt this visit was very productive. We discussed everything on my list, refilled prescriptions, and got orders for mammogram, hip X-ray and blood draw

Dr. James P. Roberts is a PHENOMENAL Physician. He has ALWAYS taken EXCEPTIONAL care of me, that Includes physical as well as my mental health. I trust him EXPLICITLY. He Is kind, courteous, patient, professional, and knowledgeable in the art of healing. I am VERY BLESED to have him as my Doctor.

Dr Salleva is a great Dr. She cares for real about me and my health. She spends the time needed to understand me and my health issues and answers all of my questions and makes sure I understand everything and the game plan. She also puts up with me challenging her on some treatment options that are recommended and explains WHY she is recommending the treatment vs another option, which makes me more inclined to try a treatment that at first I was reluctant to or against. She meets me where I"m at and works with me. She is really the best physician I've ever had.

Dr. Salleva is very much aware of my health issues. She listens to my concerns and involves me in deciding my care. She is an outstanding Doctor and has taken care of my health issues. I trust her judgement and treatment. Her office staff is also outstanding, treating me with respect, and directing my questions to appropriate nurse or Doctor Salleva. They either call me or reply by mychart. I am very happy with Dr. Salleva and her staff and certainly would recommend her for all my friends and family.

Chris is a phenomenal provider. Prudent, experienced, personable. I've been seeing Chris for over 10 years and have total confidence in his abilities. He will instantly refer you to whatever clinic or service (lab, x-ray etc) that is required. He is knowledgeable and compassionate.I'm fortunate to have Chris as my PCP.

I have more faith in Dr. Salleva than I've ever had with anyone else and wish for her to be my provider indefinitely.

Brooke is absolutely amazing every time we see her! She listens to us and truly hears us and always tries to help in anyway she can with our healthcare needs.

I have never in my life met a provider that is so excellent and tentative to my overall health, Brooke Elliott and her MA Joanna are Top Notch, I have referred many friends and family members here. Actually my grandma and great grandmother see another provider at the same office as Brooke is full and they both say they receive excellent care as well. I have been at legacy medical group for over 15 years, and when James heid left as my provider I was a bit sad as I had him for years and he delivered my children. However, I will say Brooke has absolutely made up for that void 10 fold. She is more than I could ask for, she always cares, she is always helping me find solutions, and helping me get my health back.

I cannot really answer this because I have only seen this FNP once

Dr Salleva is an excellent provider. She deeply cares about my wellbeing and helps with resolving medical issues. Her staff is also outstanding, going out of way to help accommodate urgent needs.

Excellent

Very good love our provider she is excellent at her job.

I feel my care team is very responsive and helpful.

Got what was needed in terms of medication change. The whole visit gave me the impression that doctor and staff where very annoyed with me being there. ( I made the appoinment on short notice) I had other visits that week end with Legacy facities. I came away with the impression that I was a burden instead of the purpose. Going to legacy facilities is real uncomfortable expeience any more. All the notices of leagel threats and the unhappy employee's make it feel more like punishment than a health need.

Dr Salleva is terrific as usual!!!!

Pease keep Dr. Salleva. I have a rare problem, she will be able to take care of it so thankful. SHE IS THE BEST. I am 91. Didn't make any difference to her.

I'm now using either a manual wheelchair or an electric wheelchair. The exam rooms are really tight. Since there is already a bench in the room, why do you need the extra chair? It takes up valuable space.

I got to the office very early and the receptionist went out of her way to see that I was seen asap. Dr Robert's is a fabulous physician and takes as much time as necessary to make sure my needs were met. He even called another doctor (physiatrists) to help me with a cancer scare. He is caring and kind and very professional. He's the best. I wish my best friend could see him! I can't say enough about Dr Robert's and his staff. They always check my meds-I take a lot because I'm disabled and he's always aware of what's on my chart. Thank you

My spouse and I feel extremely fortunate to have Vanessa Monsef as our Primary Care Provider. She is caring, listens well, is very knowledgeable, and gives great advice as well as referrals to other medical specialists when needed.

She is doing the best for me possible

Always feel comfortable in office. Everyone listens to you and helps you. Would not go to any other doctor

Dr. Jodi is very direct with your health problems and telling you what to do to get better health and provides information or resources that could help you.

Couldn't have been a better experience!

We are very pleased with our provider, his staff and recommend then to others frequently

Very knowledgeable, and continued pass conversions.

Great people great care

She looked me in the eye and acknowledged my questions & concerns

All good

Dr. Saliva has helped me positively in my issues! I am grateful to have her!

Am very satisfied w Dr Roberts team

All good

This was my first visit. So the answers might be skewed. I just moved here in June. My initial appointment was in Sept but I got Covid so I was rebooked for first avail which was Dec.

Thank you so much for squeezing me in. I really needed to be seen and your office made that happen. Thank you!

Appreciate Brooke and Mindy and all the staff at the office. Very attentive people that I trust to know my medical issues. I've felt very supported and happy with medical care. Thank you.

Parking slots are too small. Too many parking slots for compact cars!

This as a follow up PCP visit after my ED visit of Nov 29 for urine retention. My documents provided by the ED said that I would have my catheter in for 3-7 days. My expectation was that I would have my catheter removed on this visit. I was VERY disappointed when I discovered that this visit was a precursor to being referred to TVC urology (Dr.Klein) for the catheter removal. I feel that the communication of expectations and procedures related to my Urine Retention incident were abysmally lacking, I should have been advised in the ED that I would see my PCP, and then Urology. I feel that Legacy should have scheduled my visit to TVC Urology at the same time I was scheduled to see my PCP.

Tired of giving several employees the same information (that they already have) ie birthdate etc.very annoying

I have actually recommended this provider to friends and family when they have asked.

Because of the problem with her stability the problems will continue. There evidently no help for her available. The problem is urination while sleeping . The meds available would compound the problem - no other was offered - so the problem continues !!

Brooke is very attentive and knowledgeable about care options. I appreciate her manner and care.

My doctor is very concerned about my health problems and always listens to my consurns.i couldn't ask for a better doctor . .

All staff and providers were courteous, professional, and friendly.

Dr.Bowden listens and is wise and caring!

It's rare I've had a doctor model good health. Healthy weight, mentally sharp. Increases my confidence in their medical advice.

Dr. Stamatakos is amazing! His medical assistant was also very friendly and caring towards our daughter who is 4 months old. I have been Chris' patient since I was 12 years old and he is the best!

Dr. Roberts is very kind and patient. He is open to discussing all aspects of the medical concern.

Both Dr. Salleva and her staff are incredibly caring and listen to you. They wish there were more resources and staffing available for what the community needs. They truly do want to help and it shows.

The nurse walked in with the inoculations selected for that day within moments after the doctor walked out. Why? She saw the orders on the computer and was ready as soon as the doctor left my room. Great coordination with the staff.

Staff was happy and helpful even though the day was during a holiday weekend. Very nice medical community to care for my family.

She is the very thoughtful, listens extremely well , and often has great suggestions that go beyond what I had considered.

Dr Bowden treats me as an intelligent patient who likes to go with the least treatment as possible and only escalate to further treatment and tests if the condition worsens or does not improve.

I was impressed with how many different concerns Vanessa was able to address in one visit especially because I am a new patient to her with a history of cancer. Vanessa made me feel very understood and comfortable trusting her with my healthcare.

Was sent to Suite 150 for lab and the app at check in said wait time 0 min. Waited >30 min and was told that it'd be another hour. Apparently there's a 2nd floor lab for same day draws after appt that I should've been told to go to instead

I've been forgotten about when I've sent a message

This was my first appointment with Vanessa Monsef as my primary care NP. I was well satisfied as she was professional, personable and very helpful with my questions

I have and they all come to her.

Dr. Salleva is by far one of, if not THE BEST provider I have ever had the pleasure of seeing in my 52 years of life. She is kind, caring, extremely knowledgeable, and exceptional in all aspects of her profession. I would highly reccomend her to anyone needing a Top Level Primary Care Provider. I would rate her 15/10. She goes above and beyond for her patients in my experience and should be commended for her dedication to my (and her other patient's) Overall health and Well being.

Everyone in the office is very kind and professional. I feel well cared for and that my health is top priority!

Exellent

Dr Roberts is a caring doctor who listens.

This provider does not treat patients with respect, is arrogant and rude. She spoke about my concerns without any care.

Lengthy wait for appointments is only downside.

Dr. Salleva is exceptional. She's attentive, sharp, friendly, and does her research. The staff is always friendly and ready to assist as well. I highly recommend them.

Great staff and Dr. Roberts was very helpful!

They always take such good care of me.

We have been seeing Chris for 16 years and could not ask for a better dr

Mindy Rocks!

Dr, Roberts has always been a great doctor and his staff.

Dr. Bowden is kind and professional. I appreciate his approach to health care.

Always professional and personal service from doctor and staff

The issues where I marked less than good on thi survey are related to the office more so than the provider. Every other healthcare provider seems to utilize technology to keep up on any reminders and visits. I shouldnt have to read notes of requests I have made to find out that I am overdue for something. When I do see Bowden he is competent, listens to me, asks questions and explains any concerns.

My only complaint is difficulty getting in timely for urgent needs that cannot be addressed at urgent care. Also how all medecine seems to have list the "Art" of care and now seems to have every diagnosis has a list of meds and treatment s, and there seems to be no thinking outside the box

Prescription sent to wrong pharmacy

I went to 150 for blood work, 275 wasn't open. I had to wait 1 1/2 hours. The kiosk needs better instructions for those sent by doctors on the same day and how they need to say "no" in answering the question " do you have an appointment."

Always greeted welcome. Feel like my health is important.

Doctor Roberts is wonderful. He is an excellent listener and responds in detail to every concern and question.

I'm fortunate to have a care provider so close to home. My health concerns and questions are always addressed quickly. Dr Bowden and his staff are very efficient, attentive and kind.

Dr Bowden is excellent in all he does for me. He explains very plainly my medical problems and answers my questions clearly. He is awesome and a great person.

Brooke is a very thoughtful and kind person. She takes her time with me and offers helpful information.

The reason I marked no one contacted me about my test results is that I told Dr Bowden if he saw anything of concern in my results to reach out. Otherwise, no news is good news.Also, I was the very first appointment of the day. The entire office was having computer issues and trying to find a solution. I believe that was the reason Dr Bowden was running a little more behind than usual. Because I sit behind a computer all day for work and sometimes run into issues, I TOTALLY get it.

Dr. James Roberts was excellent

I complained about an issue with my left hand with 2 fingers that I cannot bend and are painful. The Dr acknowledged it, but did not recommend any treatment or further discovery. I am very upset about that because of the pain and immobility of my left hand. I had expected at least some treatment or examination of the fingers. I'm very upset about that and am considering another Dr , or service provider

All good thanks

Very satisfied

Brooke is very easy going and keeps an open mind. I can express concerns or ideas without getting shot down. I appreciate that very much.

I had blood drawn after my visit in the lab. This time I have a one inch diameter bruise from the blood draw. Last time it was done there was barely a mark. Just wondering why....

Dr. Salleva is an outstanding doctor. She is very kind, knowledgeable, ands extremely helpful. I hope she stays at Legacy for MANY years!!

Actually I would rate Dr. Roberts an 11 on a scale of 10. Absolute best primary care doctor that I have had in the 9 states and 4 countries that I have lived in.

Doctor asked questions and asked 2x if there were any health concerns I had. Excellent care.